Customer Ratings & Reviews
- Model:
- WFL900/W
- SKU:
- 10554978
Rating by feature
- Sound Quality
Rating 3.8 out of 5 stars
- Battery Life
Rating 3.7 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
to a friend
Sony link buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these but I returned them. The sound good and the open ear design is great. But the apple air pods 3 have a better sound quality in my opinion
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JRWO, while we are glad to hear that you enjoyed your WFL900, we are sorry to hear that it had to be returned.
We hope that you consider Sony again in your future purchases.
Regards,
Carl
Good idea more durability needed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within a month the right bud become muted in sound output. Unfortunately I sent the case through the wash in a pair of pants. It would be awesome if the charging case had some higher water resistance as a case being forgotten in pants is a high possibility. The lower review is really due to the fact that the earbud became muted to 50% and didn't have high use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SparkyPete, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. We're also sorry if the right bud become muted. This is definitely not the experience we'd like you to have. For optimum performance, please ensure to have the latest firmware installed with version 4.0.1. Launch the Sony | Headphones Connect app to check the software version. In addition, we also have some troubleshooting steps for sound related concerns available in the Help Guide:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445796.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
Not for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate leaving bad reviews but I feel like I have to on these. I like Sony. I love weird, innovative Sony. Minidisc players, Gran Turismo, even AIBO. And the concept for these is great. But I just could not get these to fit no matter what combination of eartips I used and no matter how many videos I watched. I would encourage you to give them a try based on all of the positive reviews. If they don't fit, I have to say that my local Best Buy processed my return quickly and with no hassle.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, We are sorry to hear that the WFL900 did not meet your expectations and unit has been returned. We understand that there are different ear sizes that is the reason why we included multiple fitting supporters for the WFL900. This link will show you how to get the best fit for your ears and get a more comfortable listening experience.
https://helpguide.sony.net/mdr/linkbuds/v1/en/index.html
We hope that you consider Sony again in your future purchases.
Regards,
Carl
Not awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.K was expecting more. They feel very poorly built and they dont fit in my ear very well. The sound quality is not even. Lose to my other Samsung buds.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BowserJr, Thanks for sharing your feedback and your experience with the WFL900 Wireless earbuds. We're sorry to hear that it didn't met your expectations. If you haven't already, you can visit the links below for detailed instructions on how to change the fitting supporters for your LinkBuds and how to wear them correctly. This will help you obtain optimum fit/comfort. https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Also, please try the following recommendation below to improve the sound quality of your Sony LinkBuds. https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html Should you need further assistance, please email us at socialsupport@am.sony.com with the following details: Name: BBY Username: Model Number: Issue: Telephone Number: Sincerely -Craig
If they fit comfortably
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is whats expected of sony but personally for extended periods of time they just hurt to wear :/
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DandelionDallie,
While we are thrilled to know that you are satisfied with the exceptional sound quality of our WF-L900 LinkBuds, we are really sorry if you are having a comfort issue when wearing them for extended periods of time. This is definitely not the experience we wanted you to have. Please allow us to help you and turn this into a better experience. If you haven't yet, please perform our suggested troubleshooting steps below to isolate and hopefully fix the problem.
The WF-L900 LinkBuds comes with different sizes of fitting supporter to suit different ear shapes. For optimum fit, comfort, and to keep the LinkBuds from falling out, we always recommend following the steps on these links:
Wearing the headset - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Instructional video - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275798
Note: M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different.
For additional troubleshooting, please refer to these articles:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00276822
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00015243
I hope this helps.
With LinkBuds, you are always connected with your everyday life. Comfortably wear them around the clock as you hear sounds around you transparently, feeling nothing on your ear, while you remain in touch with people and places, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do.
Thank you for your purchase and for choosing Sony!
- Romeo
Not bad, just not secure enough
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, but not a good all round earphone. I am in need of some that don’t fall out during jump rope and other physical activity. Will keep looking.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AG510,
Thank you for your review, and we are really sorry if you are not satisfied with the fit of our WF-L900. This is definitely not the experience wanted you to have on our premium headphones. If you haven't tried yet, please follow the troubleshooting steps below to isolate the problem.
The WF-L900 LinkBuds comes with different sizes of fitting supporter to suit different ear shapes. For optimum fit, comfort, and to keep the LinkBuds from falling out, we always recommend following the steps on this article:
Wearing the headset - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Instructional video - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275798
Note: M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different.
Should you need more information or technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you for choosing Sony.
Sincerely,
Romeo
Sony Social Support
Another experiment in sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is exceptional. I don't know if it's me,but I could use a boost in volume, alot more volume.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Worthy, Great! We're glad htat you like the audio quality of our all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin
Title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ear buds, great sound, awesome quality. I highly recommend this product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuytv,
You made the right choice! We're glad that you are enjoying the sound quality of the LinkBuds. Thank you for choosing Sony!
-Ralph
Over all good earbuds
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great earbuds, comfortable and lightweight, have good battery life, and over good sound for what is an open-back earbud. But I'm on my second pair and the left earbud has started showing signs of the drive being blown. I only use them while I am at my office and at tops only get used 3-4 hours a day during the workweek.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IanO,
We're happy you like that they are small, lightweight and delivers amazing sound quality. We're sorry to know if the available operating time is short or the battery power does not last long. If you set the following functions, the available operating time of the battery becomes short.
• Equalizer
• DSEE
• Speak-to-Chat
• Function to launch the voice assist function by your voice
• Service Link
• Sound quality mode during Bluetooth playback: Priority on sound quality
Note: Be sure to store the headphones in the charging case after use. If the headphones are placed in a pocket or bag, they may recognize that they are being worn and turn on by mistake.
For additional information, refer to this helpful link: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html
We also recommended updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. The software update improves the general performance of the unit and includes key features, applications, and bug fixes.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/downloads
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for sharing your feedback! -Jess
My ears are too big.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to work out with. You can hear with them really well, but the problem is is that my ear lobes and ear canals are too big.
I would recommend this to a friendGood Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient charging case, and I like that you can hear ambient sounds and it quickly mutes during conversations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edev, Thank you for telling us about your experience with your new Sony LinkBuds. We're happy to hear you like the comfortable open-ring design that naturally blends ambient sound with digital sound as well as the Speak-to-Chat feature, and convenient charging case. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! -Jess
If this is for you greatt
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were great if your in a city to hear your surroundings other than that the sound could be a little better as well with quality of the case and earbuds just cheap plastic for the price
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AlexisL, Thank you for your feedback on the Sony WFL900. It's great to hear that you found them useful in a city environment for hearing your surroundings. Regarding the sound quality and the build quality of the case and earbuds, there are a few things you might consider to potentially improve your experience.
Ensure that the earbud tips fit snugly in your ears. The correct fit can significantly enhance sound quality and noise cancellation. You might want to try different sizes of earbud tips to find the best fit.
Check that you are wearing the earbuds properly. The earbud tip should be comfortably situated as deep in the ear canal as possible.
Use the "Sony | Headphones Connect" app to adjust sound settings and ensure you are using the optimal Bluetooth connection (A2DP) for better sound quality
While the materials used might feel less premium, they are designed to be lightweight and functional. If you have concerns about durability, ensure you handle the case and earbuds with care to avoid damage.
I hope this helps!
Regards,
Carl
Good idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the concept, but if you move around much they won't stay in your ears. Maybe if you have smaller ears they'll work for you. I returned them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yupp, While we appreciate the feedback, we're sorry that you're having issues with the fittings of your LinkBuds wireless stereo headset. If you haven't already, you can visit the links below for detailed instructions on how to change the fitting supporters for your LinkBuds and how to wear them correctly. This will help you obtain optimum fit/comfort. https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number: Issue:
Telephone Number:
Sincerely,
-Craig
Good for fit and size.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I keep these as a back up pair. My primary are the samsung buds live. I like the sonys because they are not as bulky and sound great though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi attackdoggaming,
Thank you for the feedback and we're glad you like how compact the headphones is. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony!
Regards,
David
Non Earaching headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for a more quiet environment. They are great if inner ear devices cause discomfort but are of course not as loud and surrounding noise is not blocked (intentionally).
No, I would not recommend this to a friendOkay product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea, but this is pretty specific and did not work for me. I got them to fit great in my ear with the size options but could not get the sound to go directly in my ear. The open-ear are very nice for working out. For the people that these work for, you should feel lucky. For a new buyer, I would give them a try. You can always return them if they do not work for your needs. I loved them but just could not get the sound to adjust to my needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MacisCap,
Thank you for your review. While we are pleased that our WF-L900 LinkBuds perfectly fits your ears, we are really sorry if you are having some issues with the sound quality. This is definitely not the experience we wanted you to have on our premium headphones. If you still have the unit, please try following the steps below and see if it resolves the problem:
For the sound quality, if the LinkBuds are not worn properly in your ears, you may not obtain the correct sound qualities or call performance. If the part of the LinkBuds where sound is output is not oriented correctly toward the ear canal, the sound quality may sound poor or the left and right sound localization may sound misaligned. Please check that you are wearing the LinkBuds properly in your ears and see if it resolves the problem:
Wearing the headset - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Additionally, the loudness as well as the sound quality of our WF-L900 will also depends on the source that you're playing and audio device that you are using. For additional troubleshooting, you may refer to the following articles:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445796.html
We appreciate you and your input. Should you need more assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase.
Sincerely,
Romeo
Sony Social Support
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, good quality. Just a little uncomfortable to wear for me.
I would recommend this to a friendOpen Air Goodness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how these little things sound, clear, no boom bass, but you can hear it all, and I'm I reggae guy. They let the outside world in, and the fit is pretty much invisible. Perfect for the office/hospital. If you need background music while talking to another person/patient or doing paperwork without the pressure in your ear hole, buy these. You can wear one or both, the Sony app lets you change functions and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyFreak, Thank you for this amazing feedback! We're extremely happy to hear you like your new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. It's wonderful to know you are enjoying the audio quality and that you can use only one unit of the headset. Good to hear you're utilizing the different customizations on the Sony Headphones Connect app as well. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for your purchase and offering a fantastic rating on the product! -Jess
Sony Linkbuds Charcoal gray
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having bought one pair of the Sony Link, bud, true wireless headphones, I bought another set for my significant other and that person loved their pair too. Only difference was that it was charcoal Gray very nice headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenM,
We're glad to hear that you love your new Sony headphones. Thank you for choosing Sony!
-David
Battery
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had these earbuds for about 1 year and the battery is starting to drain really fast. And when its fully charged in the case, it stops charging the earbuds and when i use it the next time the battery is less than half or even dead. Didnt get a warranty on it so that sucks. You shouldn't pay 180 dollars for these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Shane, we regret to hear that the battery started to drain fast. This is definitely not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn this into a better experience.
May we also contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Additional Information regarding your experience with the WFL900/H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin