Customer Ratings & Reviews
- Model:
- WFL900/W
- |
- SKU:
- 10554978
Customer reviews
Rating 3.4 out of 5 stars with 841 reviews
(841 customer reviews)Rating by feature
- Sound Quality3.8
Rating 3.8 out of 5 stars
- Battery Life3.7
Rating 3.7 out of 5 stars
- Connectivity4.0
Rating 4.0 out of 5 stars
to a friend
Rated 5 out of 5 stars
great open ear design
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are great if you want the open ear feel. lay flush with nothing sticking out of my ear. almost like not wearing anything. great for podcasts and ok for music. I hope they make a second generation with even more comfortable fit and better battery life
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doby, We are glad you are enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin
Rated 3 out of 5 stars
Ok ear buds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds but not the best with outdoor noise because of the open hole. Expected better sound and only last one year before one of the earbuds started making a rattling sound with base beats like a blown out speaker. They are decent but expected more.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoseE,
Thank you for the review and we're sorry to hear what happened with your headphones. To isolate the issue, please try to initialize the headset to restore factory settings
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Rated 3 out of 5 stars
Small but amazing sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t fit my ears but the design is pretty cool. If you have small ears, avoid these.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bonboncito,
We're glad to know you like the cool design and amazing sound of the WFL900 Sony LinkBuds. However, we're sorry to hear that it did not fit your ears. M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. When the headset is worn and you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size to comfortably and snugly fit your left and right ears. You may find these links helpful on how to change the fitting supporters and how to wear the headset in your ears.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for choosing Sony! - Kris
Rated 4 out of 5 stars
To Jam Out Quietly, Prepare Accordingly.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let's get the good out of the way first: Great sound quality, Bluetooth is as seamless as you can get on Android, Battery Life is solid, the build quality is superb, and the open-back design is a god-send for those who need it, while not disturbing those around you. However. If you aren't used to hard shell earbuds, prepare for a steep adjustment period. They are more comfortable than the Gen 1 wired Apple earbuds, but only if you can find the right size of rubber support for your ear, and figure out how they fit comfortably in your ear. They also require some trust that they won't fall out (if inserted properly, they absolutely will not) and adjusting them slightly can often result in your music being paused prematurely. But once you get used to them, they truly are one of a kind.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tilted,
We are extremely pleased to hear you like your new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. It's good to know you appreciate the amazing sound, easy Bluetooth pairing, great battery life, and superb build quality of the unit. Medium-sized (M) ear fitting supporters are attached to the LinkBuds at the time of the purchase. If they are too big or too small, select a different fitting supporter to help the LinkBuds fit better and feel more comfortable. We recommend starting with the larger sizes and working your way down to the smaller sizes until you find the best fit.
For detailed instructions on how to properly fit and wear LinkBuds Truly Wireless Earbuds, please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for sharing your feedback and for choosing Sony! -Jess
Rated 4 out of 5 stars
Sony LinkBuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great! But the length of battery life is short.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaximilianoR,
Awesome! We're really happy to hear you are having an enjoyable listening experience with your LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. We also appreciate your feedback regarding the battery power does not last long.
For available operating time of the unit, depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. However, this is not a malfunction.
Ref: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html
Note: Be sure to store the headphones in the charging case after use. If the headphones are placed in a pocket or bag, they may recognize that they are being worn and turn on by mistake.
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Great buds for active wearers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loves these headphones and they are perfect for working out. They dont fall out and are very comfortable to wear. Great for walking around allowing you to hear your surroundings and navigate things safely. The biggest plus for me is noting is sticking into my ear canals which would irrate the insides of my ear during long wears.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick, Awesome! We are so glad to hear that you are happy with your new WFL900! Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. -Carl
Rated 5 out of 5 stars
Odd, but Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds are great! They certainly look odd, but the sound is very good. What I like about them is that they allow you hear activity around you very well. If you are looking for noise cancellation, pass on these, but if you need earbuds that allow you to be aware of your surroundings, they are amazing!
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JollyOxe,
That's awesome! We're glad you like the sound quality and noise canceling of the headphones. Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Excellent option; quality, price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is and will continue to be an excellent brand in terms of the sound experience, I have no problem with this product they adapt very well to any type of ear and the best thing is that they have an excellent equalizer! As always, Sony!
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidL,
That's great! We're glad to hear that you like the quality and price point of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Rated 3 out of 5 stars
Falls off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Falls off! Doesn’t like the fit on my ear. Not snugged fit. Sound is not that great.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DBack, thanks for reaching us out. We regret that the sound and fit didn't meet your expectations. Allow us to help you and turn your experience around.
An earache occurs
If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better.
The size of the left and right fitting supporters may be different.
Check that you are wearing the headset properly in your ears.
To wear the LinkBuds,
Check the (left) and (right) marks on the headset.
Check the position relation between the ear and the headset when you put the headset unit into your ear.
Hold the headset with your fingers.
Put the headset units into both ears.
Check if the headset is worn properly.
If you wear the headset for a long time, your ears may start hurting.
Use the headset while taking breaks periodically.
Please ensure to download the Sony Headphone Connect app. You can customize your setting to fine-tune to your music.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Rated 3 out of 5 stars
Too quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were too quiet. Volume all of the way up and other sounds over power them.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Volosityga,
Thank you for your review.
We are sorry if the loudness/volume of our WF-L900 did not live up to your expectations. This is definitely not the experience we wanted you to have.
For the loudness/sound quality, if the headset is not worn properly in your ears, you may not obtain proper sound quality or volume. If the part of the headset where sound is output is not oriented correctly toward the ear canal, the sound quality may sound poor or the left and right sound localization may sound misaligned. Please check that you are wearing the headset properly in your ears and see if it resolves the problem:
Wearing the headset - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Additionally, the loudness as well as the sound quality of our WF-L900 will also depend on the source that you're playing and audio device that you are using. For additional troubleshooting, you may refer to the following articles:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445796.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00276486
We appreciate you and your input. Should you need more information/technical assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony.
Sincerely,
Romeo
Sony Social Support
Rated 1 out of 5 stars
Don't
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well as far as letting you hear your surroundings while listing to sound streaming from your phone. However, they start to fall out of your ears if you make any movement, even talking.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TMan, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the fit of your SONY unit. If the headset is out of your ears, you feel uncomfortable when wearing the headset or your ears hurt, please follow this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html?search=wearing
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Rated 1 out of 5 stars
Battery sucks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery die very fast and by the time goes by is get worse. Very disappointed since the quality of sound is amazing.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - White
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tios,
While we are thrilled to know your satisfaction with the outstanding sound quality of our LinkBuds, we are really sorry if its battery life didn't live up to your expectations. For the battery life/available operating time of the headphones, the usage hours may be different from the time described on the link below depending on the settings for the headset functions and usage conditions.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html?search=available%20operating
You may also find this link helpful:
The available operating time is short, the battery power does not last long, the battery life of the left and right headset units is different. -  https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000765297.html
If there's something we can do to help or you may need information/technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
Rated 5 out of 5 stars
Love them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for work and also when you want to be aware of your surroundings. I also own the Sony WF-1000XM4 which I use for working out and those times I want to shut out the outside world. I specifically bought the Sony Linkbuds to have the complete opposite, and they are perfect for that. I think they sound great!
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wiliker, We are glad you are enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin
Rated 2 out of 5 stars
Aproach with cation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is really good however maybe it's just my ears but when I am talking to someone every once in a while it just falls out of my ear, it is nice they are so light but they just don't fit right and the soft ware is frustrating as well I really wanted to like these ear buds but just really disappointed.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gamedave72,
While we're glad that you appreciate the great sound quality, we regret to hear if you find the LinkBuds did not fit you well causing them to fall out. We’d love to help you troubleshoot your problem to make sure your LinkBuds is great. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
Medium-sized (M) ear fitting supporters are attached to the LinkBuds at the time of the purchase. If they are too big or too small, select a different fitting supporter to help the LinkBuds fit better and feel more comfortable. We recommend starting with the larger sizes and working your way down to the smaller sizes until you find the best fit.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
For detailed instructions on how to properly fit and wear LinkBuds Truly Wireless Earbuds, please watch this instructional video: https://www.youtube.com/watch?v=FT-QIP2FeMM
The Sony | Headphones Connect app is a utility app that helps you to quickly connect compatible Bluetooth headphones to your smartphone. After making a connection, the app allows you to customize the audio settings to work with your headphones. Check the Headphones Connect Help Guide for more details on how to use the app, what the app can do, and compatible devices: https://helpguide.sony.net/mdr/hpc/v1/en/index.html
Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
Rated 5 out of 5 stars
Great for listening while being aware!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for listening to music, taking calls and whatever else while hanging with the family. I can hear everything that is going on around me and still have a little fun on my own listening to tunes. Build quality is great. They are tiny. Fit is surprisingly comfortable. I do wish they had wireless charging.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErockG, we are glad you are enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. We appreciate your suggestion regarding wireless charging. Thank you for choosing SONY. ~Earl
Rated 4 out of 5 stars
4 out 5 stars
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These came deffective and i returned them BUT the short experience i did i have i loved. It is everything that an in ear does as far as bass but it’s a new approach to the market and all the same feature as the flag ship Sonys accept for noise cancelling
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PROTEIN,
Thank you for the feedback. It is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
-David
Rated 5 out of 5 stars
Fantastic!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for using at work. The fit is comfy, and I sometimes forget I'm even wearing them. I don't agree with the reviews saying they aren't loud enough, 25% volume is the most I can even handle. The volume is fine for me. I love these. Better than any pair of earbuds with 'passthrough' that I've tried.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carrie, Awesome! We're really pleased to hear you love your new LinkBuds Truly Wireless Earbuds. Glad to know that you are comfortable wearing them around and you feel nothing on your ear, while you remain in touch with people and places. Stay connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you so much for this amazing review! -Jess
Rated 5 out of 5 stars
Perfect for people who wear them all day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far they are awesome . You cant even tell they are in your ear, and they don't fall out like most . I wear them about 6 hrs a day while working mainly for talking on the phone . They stay in my ear and I can hear everything going on around me when not in use . Hopeful they last
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noneya, Amazing! We're thrilled that you are pleased with the superb features, especially the open-ring design that naturally blends your online and offline worlds and they stay in your ear perfectly. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you so much for choosing Sony! -Jess
Rated 5 out of 5 stars
Wife loves em!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves these and fills a spot for her that she didn't even know she needed. The fit is great even with her tiny ear holes which normally causes a problem. Sound quality is definitely there.
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Swoopz,
That's great! We're glad to hear that your wife loves the headphones and liked the sound quality and fit. With the WF-L900 LinkBuds, you are always connected with your everyday life. Comfortably wear them around the clock as you hear sounds around you transparently, feeling nothing on your ear, while you remain in touch with people and places, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do. Thank you for choosing Sony!
-David
Rated 4 out of 5 stars
Like the description. Excellent. Like the descript
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the description. Excellent. Like the description. Excellent
This review is from Sony - LinkBuds True Wireless Open-Ear Earbuds - Dark Gray
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angelito, That's great! We're glad to hear that! We are glad you are enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. Thanks for choosing Sony. -Craig






















