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Customer Ratings & Reviews

Your price for this item is $144.97
The comparable value price is $179.99

Customer reviews

Rating 3.4 out of 5 stars with 841 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

57%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 841 reviews
  • Rated 5 out of 5 stars

    Pretty good open ear buds.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are really great for what they are, open ear earbuds. They can be a little too quiet in some situations, but those are very rare. I have a pair of isolating earbuds for times like that. One thing i don't really like is that you have to have both earbuds out in order to use them, specifically they don't turn on unless the right one is out. I am deaf in my right ear so I don't have s need to wear anything in there, do that's one downer. Another is after a few hours of wearing I have to take a break as they will start making my ears sore. Overall though i am pleased with them though. The auto stop when you're talking to someone is awesome as well as the auto adjust volume.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mwalkuski, Thank you so much for taking the time to leave us a review of your Sony Linkbuds! We're glad you like the overall performance and the wearing detection feature of these earbuds. We'll certainly consider your suggestions, as enhancing the user experience is our top priority. We have noted your input about having the ability to just wear a single earbuds and will be sure to forward this feedback to the appropriate department.

      We recommend changing the fitting supporters to another size to comfortably fit your ears. You may refer to this link for the instruction manual video and for additional information: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html

      The Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. LinkBuds are comfortable enough to wear all the time and smart enough to adapt to your life – keeping you connected to the people and entertainment you love. Thanks for choosing Sony! -Sam Sony_US

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont hold a charge. Stopped holding a charge. Was great until they stopped working.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Linkbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but not exceptional. These earbuds do not have the exceptional sound usually experienced with Sony products.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lulu, Thank you for your honest review. We'd like to ensure that you are getting the best out of your Sony headphones. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Great for work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Revolutionary new design for those at work that still need to hear what's around them. Great fit that doesn't need to go inside your ear canal. Sound is not that loud but again, this is just for sound when you need to still near around you clearly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MykalSoCal,

      We appreciate the 5-star rating and we're glad you like the design and fit of the headphones. Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Awesome for on the go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mine I work I.T and I am always being stopped by people for help or just to say high. It's nice to just leave them in and still be aware of my surroundings. Super light and comfy I wear them all day. And the mic quality nis surprisingly good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Claydoggie, Thanks for sharing your awesome experience with your new Sony LinkBuds and we are glad that you love them. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair. Just get these. Don’t need nothing else. 10/10 in my honest opinion

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaytonH, We're thrilled to hear that you are enjoying your LinkBuds. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Great functionality. Stiff shape.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3.5 stars. I really like the idea. Wish they were more comfortable. Love the wide area tap. They do not fall out. Open backed. However, they are hard and flat parts push agains the convex cartilage. Still less irritation than in ear buds but not cozy. Maybe people with bigger ears won't have this problem.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jared,

      Thank you for purchasing the Sony LinkBuds Truly Wireless Earbuds. We're happy to know you like the open-ring design and wide area tap feature of the unit. The LinkBuds comes with different sizes of fitting supporter to suit different ear shapes. As a suggestion, to reduce discomfort while wearing the headset, try to change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different. Also, check that you are wearing the headset properly in your ears.

      For detailed instructions on how to change the fitting supporters and how to wear the headset in your ears, please check out the instructional manual video on the link below.
      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html

      The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. LinkBuds combine a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. Small and light with super fit styling for hours of comfortable wearing. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Better than advertised. Sounds is phenomenal. Sales lady was awesome in the process of picking which ones to buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelE,

      That's great! We're glad to hear that you like the sound quality of the headphones. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does look different then a typical earbuds But it had amazing sound the calls are different it’s almost like you can hear it your head. They fit great in your ear but you should check the sizes and mess around to get a great comfort

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amid, Awesome! We're extremely pleased to hear you appreciate the overall audio quality, and you like the comfort and fit of our LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you so much for sharing this wonderful feedback! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good for small ear holes!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them - I usually have trouble using earbuds but because these sit outside the ear canal they are much more comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmyH,
      Awesome! We're glad to hear that you love the comfortable fit of your Sony LinkBuds. Nice to know it suits your needs and expectations. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    They are amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing for the purpose of hearing surrounding sounds. I great sound quality snf microphone sounds amazing. Do not use on the plane.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deimos5, Awesome! We're extremely happy to hear you love everything about your Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. It's wonderful to know you are enjoying the audio quality and overall features of the unit. Stay connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Overall does great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for work. Need to be aware of my surroundings but it can be boring cleaning with no music. Perfect for when I need to start talking and they juat pause the music until it no longer detects someone talking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for sharing your experience, TyJac! We're glad that you are impressed with some of the features of your LinkBuds Wireless headphones. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! -Craig Sony_US

  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked the functionality and features of these headphones. The tap features and the ability to allow each earbud to perform different functions was really nice. But they were extremely uncomfortable and the sound wasnt the best either

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alpha,

      Thank you for the feedback and we're glad you like the smart features of the headphones. We provide different fitting supporters sizes depending on your preference. Please check the video on this link on how to properly wear the headphones and to find your fit.

      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    It good looking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it sounds and everything but a little bit didn't like the ring that has it but the sound and everything sounds so perfect and also why you're hearing music it sound very fine

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shadowl03, Awesome! We're glad you like the amazing sound quality of your new Sony Linkbuds. We also appreciate your feedback about the open-ring design. This open-ring design allows you to hear calls, listen to music, play games, and hear other types of online content anytime, all while remaining naturally connected to the ambient sounds around you.
      The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. LinkBuds are comfortable enough to wear all the time and smart enough to adapt to your life – keeping you connected to the people and entertainment you love. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Nice but not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pair of earbuds they could have been louder though I ended up taking them back because of that reason but I love the donut figure 8 shape

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 8024fm,

      Thanks for sharing your honest review. While we're glad that you like the open-ear design of the LinkBuds, we're sorry to learn if the volume level didn't meet your expectations. If the headset is not worn properly in your ears, you may not obtain proper sound quality or volume.
      Check that you are wearing the headset properly in your ears.
      When the volume adjustment function is assigned to the headset with the “Sony | Headphones Connect” app, you can adjust the volume on the headset during music playback or while talking.

      We regret to hear that the unit had to be returned. We could've walked you through and go through some troubleshooting with you to make sure your headphones are great.

      We hope you will consider Sony again in a future purchase. Thank you for the feedback.

      Regards,
      Jess Sony_US

  • Rated 1 out of 5 stars

    poor fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really kind of bummed that these did not fit my ear at all - though the sound quality seemed good to great the fit and the assorted wings did not work at all. Poor instructions from SONY

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi POOR,

      We regret to hear about your experience with your LinkBuds wireless stereo headset. Please make sure to use the right size of fitting supporters according to the size of your ears. If you haven't checked our support website yet, we have detailed instructions on how to change the fitting supporters for your LinkBuds and how to wear them correctly. Please visit the links below for more details:

      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html
      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html

      Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Rated 5 out of 5 stars

    Finally a set of buds for ME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better sound than i though. LOVE the fit. i have trouble with normal ear buds. not sure if its just how my ear canals are made but i can NEVER keep buds in my ears for more than 30 minutes without some decent pain. ..... these things i can keep in until the battery dies :) you will not get the bass you would out of normal set of buds but the sound quality is still extremely clean and crisp. the touch works perfectly. call clarity is excellent. i've even used them on Teams. they quick connect to the computer in 3 seconds. additional pairings are easy. true they are not noise cancelling but they don't let as much noise in as you would think. i often wear them out if i need to make a quick grocery run and i can't hear anyone else talking around me. love these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fredderf81, That's very generous of you! We're truly pleased to hear you love your new Sony LinkBuds and these delivers exceptional comfort, ease Bluetooth pairing. great sound and call quality. It's good to know that you are connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you so much for such a fantastic review! -Jess Sony_US

  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea for headphones except they have crappy sound and the volume is screwed up When raising volume above 50 it goes back down when you press the volume up button

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mick,

      While we're glad you like the open-ear design, we regret to hear if you find the LinkBuds sound quality poor and the volume becomes low. Allow us to help you and turn your experience around. If the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. If the part of the headset where sound is output is not oriented correctly toward the ear canal, the sound quality may sound poor or the left and right sound localization may sound misaligned. The LinkBuds may also fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.

      Make sure to update the firmware of the headphones by performing a software update (via the Sony Headphones Connect app) for optimum performance. Doing so may resolve the issue.
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/downloads

      If the sound quality is poor, the bass sound is not effective, or the sound is too low, please make sure to follow the troubleshooting steps from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00276486

      If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Jess Sony_US

  • Rated 5 out of 5 stars

    Its my go-to.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safest ear buds to wear on roadtrips when everyone is sleeping. These are also discreet and not awkward looking like the bone conducting wrap arounds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigPalau, Thank you for the great review! We're very happy to hear you like the overall design of your new Sony Linkbuds. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. LinkBuds are comfortable enough to wear all the time and smart enough to adapt to your life – keeping you connected to the people and entertainment you love. Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first they impressed me. After awhile they get uncomfortable. Even changing the the ear piece. I think there going in the direction.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bearsfan1965, We are sorry to hear that you are experiencing discomfort while using the LinkBuds S. We'd love to troubleshoot the issue and make this a better experience for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US