Customer Ratings & Reviews
- Model:
- WFL900/W
- SKU:
- 6493583
Rating by feature
- Sound Quality
Rating 3.8 out of 5 stars
- Battery Life
Rating 3.7 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the LinkBuds True Wireless Open-Ear Earbuds for their sound quality, open-ear design, and comfort. They appreciate the ability to hear their surroundings while listening to music and find the earbuds comfortable to wear for extended periods. However, some customers have concerns about the fit, battery life, volume, price, and bass.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fit
Great for being out and about
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product as long as the fit is comfortable. The sound is clear yet plain. Not much bass uless they fit ever so perfect and deep in your ear. In which they're not meant to. BUT if wanting an ear piece that keeps u open to your surroundings so that u can take calls, listen mildly to music or video AND have them pauce when u speak, these are CLUTCH. i think the price will be the biggest draw back. Otherwise for an everyday out and about bluetooth, these are great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeeCee,
Thanks for sharing your review and experience with the WFL900 LinkBuds. For optimum fit and comfort, make sure that you are wearing the headphones properly. You can also obtain the correct sound qualities or call performance when wearing the headphones properly. Please refer to this link for more information:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Additionally, you can use the equalizer/CLEAR BASS functions of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. You may find this link helpful:
https://helpguide.sony.net/mdr/hpc/v1/en/index.html
Hope this improves your experience. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with your WFL900.
Sincerely,
-Ralph
Sony Social Support
- Cons mentioned:Fit
Unfortunately, they don’t fit my ear.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m super excited about the version two of these coming out because they should have a dress problems with them not fitting about half the peoples ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayK,
Thanks for sharing your review and experience with the Sony LinkBuds. Your feedback about the design is greatly appreciated. Sony's commitment to customer satisfaction is our top priority.
For optimum fit and comfort, it is recommended to wear both earbuds properly. M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. When the headset is worn and you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size to comfortably and snugly fit your left and right ears. You may find this link helpful:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Pros mentioned:Comfort
Sorely Disappointing for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't want to leave a bad review, however, I feel obligated to say that I've never experienced so many completely odd issues with any wireless earbuds before. The tap controls fire randomly when chewing (which makes sense considering how they function). I've used these in my office linked to my PC and have encountered issues with one or both earbuds. Beyond this, there is often a complete loss of sound quality at times resulting in a very tin can audio quality. Things only get worse when I switch to Bluetooth on my phone, granted my phone isn't the greatest so I assume its Bluetooth adaptor isn't either. But still, for 180 dollars I should not be having connection issues, not to mention the oddest so far. One earbud begins playback about half a second before the other. This issue I've never had in any headphones. The plus side is that I can hear my surroundings quite well at about half volume. The battery life and comfort are very nice as well. The design is on par with any other 200 Dollar headphones. Frankly, I should probably give a 1 Star review but they still work for what I need. Wouldn't recommend to anyone thinking of being actively moving while using them. Compared to the other options at this price point. I've had less confusing and more functional earbuds for 30 dollars or less.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Caleb,
Thank you for your review.
While we are pleased that you are satisfied with the comfortable fit & open-ring design that naturally blends ambient sound with digital sound and long-lasting battery life of our WF-L900, we are really sorry if you are encountering issues. This is definitely not the experience we wanted you to have on our premium headphones.
For the wide area tap function, the LinkBuds may not operate correctly when a vibration identical to a tap is detected from coughing or the attachment/detachment of accessories around the ears, chewing, etc. When the headset reacts incorrectly, you can use the “Sony | Headphones Connect” app to turn wide area tap off and switch to headset tap.
Reference: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000467224.html
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456614.html
For the sound quality, some of these issues can be fixed by following the troubleshooting steps on these articles:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00276486
For audio out of sync issue between the left and right LinkBuds, this problem can be fixed by initializing the headset to restore factory settings. For instructions, please refer to the following links:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449912.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275420
And if you haven't yet, to ensure you get the most out of your WF-L900 LinkBuds, we recommend updating its firmware to the latest version (1.1.0). The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/downloads
Should you need more assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We appreciate you & your input, and thank you for choosing Sony.
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Comfort, Sound quality, Weight
LinkBuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Good sound. Light weight. Good for riding bike.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LinkBuds, We're extremely happy you like you are enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. Glad to know these are perfect for your lifestyle. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for your purchase and for the 5-star rating! -Jess
- Cons mentioned:Connectivity
Different, but sometimes different is good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not meant for any noise cancelation. These are meant to listen to your connected devices and the world around you. Once you get the fit right, these things are amazing. I have fallen asleep numerous times with these in without discomfort or them falling out. I wouldn't try to mow the lawn with them, but around the house or office they are great. I took away one star because I would have liked them to have a wireless charging case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cschmach,
Thanks for feedback and we're glad you like the headphones. Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound qualityCons mentioned:Battery life
Dang near perfect (for me)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They feel excellent and they sound excellent. My only issue is that the battery life is pretty short.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paul,
Thank you for the review and we're glad you like the sound quality of the headphones. Depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. However, this is not a malfunction.
NOTE: When you have finished using the headset, be sure to set the headset in the charging case. If the headset is placed in the pockets, etc., the headset recognizes that the headset is worn, and it may turn on by mistake.
Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony!
Regards,
David
- Cons mentioned:Battery life
Great for work environment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros - For me I find these earbuds to be very light and comfortable. They don't stuff your ears but if you want you can buy separate plugs on amazon to cover the holes to enhance the sound. Mic is decent for phone calls. Cons- I have issues with only earbud working sometimes. The battery life is a bit light compared to other earbuds at this price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankJ,
We're happy that you like these LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. Glad to know you appreciate the phone call quality that is also noteworthy. We're sorry you've been running into difficulty. We'd love to troubleshoot this and make this a better experience for you. The Sony LinkBuds support the use of one unit by itself. In this case, only the unit that has been removed from the charging case will turn on. Even if you are using only one unit of the headset, you can play music with the unit you are wearing. When Service Link is turned on with the “Sony | Headphones Connect” app, use the right unit of the headset. You cannot use only the left unit of the headset.
Check that the touch sensor on the earbud you want to use by itself is set up to support the use of one earbud at a time. For more details, visit this helpful link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00229345
The LinkBuds feature a battery life is 5.5 hours and up to 17.5 hours with the charging case. However, if you set the functions from this help guide link, the available operating time of the battery becomes short: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html
Stay connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do. Thank you for sharing your feedback! -Jess
- Pros mentioned:Sound quality
Good Product!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Earbuds Kind of hurt my ears for a while, however they still sound great! Just make sure you are using the right size rubber piece and you are good to go! They have not fallen out of my ear even through pretty intense workouts. Definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkH,
We're so sorry to hear if an earache occurs when putting on our WF-L900 LinkBuds. If you haven't yet, check the following:
• Check that you are wearing the headset properly in your ears.
• If you wear the headset for a long time, your ears may start hurting. Use the headset while taking breaks periodically.
For reasons why your ears may hurt when putting on or wearing headphones, you may also find this article helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00015243
Despite your concerns, we're glad that you like the amazing audio of these LinkBuds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for sharing your feedback! -Jess
- Cons mentioned:Fit
Meh, not my favorite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually returned these because I didn't love them. I have read glowing reviews, but I have smaller ears and these just didn't work well for my ears. I tend to gravitate towards Bose for sound and comfort, so that may have put them in a deficit from the beginning. The plastic was hard and hurt my ears, and the sound was mediocre to me. It's safe to say that it was not love for me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Wendy, We regret to hear that the LinkBuds had to be returned. Our LinkBuds come with different sizes of fitting supporters. Using the right size of fitting supporters is recommeded especially for users that has smaller or bigger ears: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html. We take all user input seriously and will make sure your comments reach the appropriate person. We hope you will consider Sony again in your future purchase. Thank you. Vincent
- Pros mentioned:Sound quality
Great product!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally, an earbud for parents! These do a great job of letting me hear my kids, while also listening to music or an audiobook. Yeah, the audio quality gets knocked on by audiophiles, but it's still good overall. Dont get these for top tier audio quality. Get them for good audio quality that lets you stay connected to things going on around you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JVPCMR,
Fabulous! We are so happy to know your satisfaction with the amazing open-ring design that naturally blends ambient sound with digital sound and superb performance of our LinkBuds. We greatly appreciate your input with the sound quality.
The sound quality of our WF-L900 usually depends on the audio device and signal/content that is playing. The following article may help improve your overall listening experience:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html
With LinkBuds, you are always connected with your everyday life. Comfortably wear them around the clock as you hear sounds around you transparently, feeling nothing on your ear, while you remain in touch with people and places, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do.
Thank you for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound qualityCons mentioned:Battery life
Best earpieces with exterior sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved them, sounds extremely well and you can hear the exterior sound with no problem, it fits to the ear really good, the only little problem is the batery life, it only gives you no more than 5hrs then you have to recharged them agian.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mao22, Perfect! We're thrilled to hear you love the amazing sound quality and comfortable fit of your Sony Linkbuds S. If the available operating time is short or the battery power does not last long, please follow the troubleshooting steps on this link to ensure optimal battery performance:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
Hope this helps and thanks for choosing Sony! -Sam
- Cons mentioned:Battery life, Connectivity
Good but not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design something new. But the battery does not last for my use my. My AirPods 2nd gen last longer. Charging takes forever on them. have issues connecting to my phone. The talk to speak feature is good when I’m talking to people. but if you cough or make any noise it will stop the music which is kinda annoyed especially when working out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jav013, Thank you for the feedback on your experience with your Sony Linkbuds. While we're glad you love the open ring design of your new earbuds, we regret to hear you're having a connectivity issues with your phone. To ensure you get the best Bluetooth connection and to prevent the headphones from having connection issues, please set the headphones Bluetooth Connection Mode to “Priority on stable connection” using the Sony Headphones Connect App.
Battery life is rated at 5.5 hours, while the charging case provides an extra 12 hours when fully charged. Usage hours may be different from the time described above depending on the settings for the headset functions and usage conditions. Depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. Please make sure to check and turn off some of the following functions on this link to ensure optimal battery performance.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html
With regards to the speak-to-chat feature, I'd recommend changing the sensitivity of the automatic audio detection using the “Sony | Headphones Connect” app to “L Sensitivity”.
The all-new Sony LinkBuds features a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for choosing Sony! -Sam
- Cons mentioned:Battery life, Fit
Great idea, failed on 3rd use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a fantastic idea and I really enjoyed using them since they allow me to hear everything around me and still stay tuned to my music/podcasts. The fit takes a bit to get used to, but it works. The problem I had is that one earpiece just straight up died on the 3rd use. No amount of resetting etc would bring it back to life.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Drew, Thank you for the feedback on your experience with your Sony Linkbuds. While we're glad you like the unique open-ring design that naturally blends ambient sound with digital sound, we regret to hear that one of the earbuds has stopped working. This is definitely not the experience we want you to have. Let's try to further isolate this issue by following the troubleshooting steps on the link below:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445821.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Cons mentioned:Battery life
Great product with rotten lifespan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love these. The open-ear design is wonderful for wearing as I go about my day. It really felt magical to be able to hear the world as it is (not through some tinny pass-through speaker, as is the norm now) and then, with a tap, add music or a podcast. They weren't great for noisy environments, but for working at home (and keeping an ear out for cats making mischief) these were perfect. Sadly, after 14 months of daily use, the right earbud battery now drains from full to zero within two hours. The same earbud will also drain while sitting in the charging case leaving the earbuds unusable unless the case has also been plugged in overnight. The left earbud remains unaffected - it is still over 80% charged when the right has dropped to 20%. This is actually my second pair of LinkBuds to go out this way. My previous pair died in Feb 2023 (again after about 14 months of daily use). Since those, like these, were just out of warranty when they failed, I purchased them again in the hope that my first pair was a fluke or suffered a bad firmware update. I never updated my second pair, but it still suffered the same battery issue. Regular battery degradation I can understand, but this is not the slow reduction in life I would normally expect. Seemingly overnight, the right earbud began exhibiting this behavior. Given that (1) this happened to two separate pairs over the same timeframe, (2) this seems to affect other reviewers, and (3) Sony has offered no fix or explaination... call me suspicious. While they worked, I loved these earbuds, but this experience has really soured my view of Sony. I won't be buying earbuds from them again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Edward, We apologize for the inconvenience that you experienced with your Sony Linkbuds. While we're glad you like the open-ear design, we regret to hear about the battery draining issue you've encountered with your first and second pair. We take the quality of our products seriously and are sorry to hear about your issue. This is definitely not the news that we would like to hear. Let's try to isolate and resolve this issue by following the troubleshooting steps on this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000765297.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
- Cons mentioned:Battery life
Companion to my AfterShokz
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For purposes of comparison what I am looking to upgrade is my daily listening from my AfterShokz Aeropex. I adore those for podcasts and meetings. Here is the thing, the music experience with the AfterShokz isn't that great. Enter the LinkBuds, I can still hear everything going on but now the music is killer too. I am super impressed. Don't get me wrong they aren't ear blasting loud but they are crystal clear as you would expect from Sony. But there are trade offs, they are super small so they lack all day battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulSCoder, Wow! Thanks for leaving us such a great review on the Sony LinkBuds. We are really delighted to hear you're satisfied with the incredible audio quality and overall features of the LinkBuds Truly Wireless Earbuds We also agreed that these wireless earbuds are a pleasure to use with clearer sound, calls and conversations. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. Listen anytime, anywhere with IPX4 water resistance and enough battery power to last a whole day. Thanks for choosing Sony! -Jess
Both Headphones Broke Within 5 Uses.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both headphones broke within 5 uses. Right head phone had connection problems from the 3rd use, had to take both headphones out and put them back into the case multiple times to reset them to get the right headphone to connect. On the 4th use the right headphone wouldn't connect at all no matter how many times I reset them so I just used the left head phone by itself. On the 5th use I tried both headphones again and again, only the left headphone would connect then I noticed the right headphone was cracked around the main seam when I took it out of my ear. I put both headphones back in the case to try and reset them again and when I pulled the left headphone out I could feel the headphone crack and split in half. The left side cracked even worse than the right side did and the whole earbud came apart in two separate pieces held together by a small strip of metal. Obviously neither headphone works anymore. Sony refuses to warranty the headphones because it's "damage", damage caused by their bad QC and materials. I've found at least 5 other reviews mentioning earbuds cracking in half in 15 minutes of searching online so it's not an isolated issue. These headphones and the associated software that you have to download to use them are junk.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tomas,
We are sorry to hear what happen with your LinkBuds. We value your opinion and we would like to apologize if our product did not meet your expectations. This is not the experience we want you to have. Maybe there's something that we can do to help you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphone Model Number:
Additional Information regarding your experience with the WFL900:
We value you being a Sony customer. We are sorry for the inconvenience.
Sincerely,
Jess
- Cons mentioned:Fit
Good concept
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t fit my ear well but I love the idea, they are overpriced though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toa95,
While we're glad that you appreciate the unique open-ring design, we regret to know that you're having issues, particularly with the fit of the unit. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
Medium-sized (M) ear fitting supporters are attached to the LinkBuds at the time of the purchase. If they are too big or too small, select a different fitting supporter to help the LinkBuds fit better and feel more comfortable. We recommend starting with the larger sizes and working your way down to the smaller sizes until you find the best fit. Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
For detailed instructions on how to properly fit and wear LinkBuds Truly Wireless Earbuds, please watch this instructional video: https://www.youtube.com/watch?v=FT-QIP2FeMM
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.
Thank you for sharing your feedback and for choosing Sony!
Regards,
Jess
- Pros mentioned:DesignCons mentioned:Volume
Not loud enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the design is very unique, but they didn't get loud enough for me personally
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TBru,
We're glad that you like the design of the headphones. It's unfortunate that you are not completely satisfied with its sound performance. Make sure to wear the headphones properly to obtain the correct sound qualities. Please refer to this link for more information:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with your WFL900.
Sincerely,
-Ralph
Sony Social Support
Nice buds with some issues.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really did love these buds but the design of either my ears or them just dont mix. I had swapped out the rubber ends to see if they would help but they never did, they'd rub up against my inner ear and then begin to make it feel very sore. But besides comfortability not being great, these were really good passthrough earbuds. The sound isn't amazing like the XM4s, or XM5s, but they get the job done when doing light listening to podcasts or something more vocal. The open back design is honestly my favorite as well since you wouldn't have to deal with the microphone filtered audio of your surroundings like other earbuds. I will also so my buds had issues charging after use sometimes even after id make sure to clean them and the inside of the case of any oils or moisture so id also be careful on that end when putting them back in the case. Otherwise, these are nice "gimmick" earbuds, recommend them if they're on sale like they usually are.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianC,
Thanks for sharing your review and experience with the LinkBuds. We're glad that you like the design of the headphones. Your feedback about the fit, sound quality, and charging function is greatly appreciated. For optimum performance, make sure to install the latest software version of the headphones (via the Sony Headphones Connect app).
To achieve the best fit and comfort, make sure that you are wearing the headphones properly. You may find this link helpful:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Having the right fit will also give you the best performance in terms of sound quality. Additionally, you can use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. Please refer to this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447718.html
For charging concerns, you may refer to the troubleshooting steps on this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445822.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Cons mentioned:Fit
Hurt My Ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought these yesterday and planned on putting them through their paces today. I had a couple zoom meetings early and then some podcast time. I wore these today for about 2 1/2-3 hours total. Honestly that's all I could do. These hurt my ears too much to continue wearing them. I tried all the included ear wings to no avail. I have fairly large ears and I have never had earbuds hurt my ears before. I can say that the left bud fit better than the right so maybe if you only need to wear one these would work for you? I own quite a few different earbuds and I find these to be the most uncomfortable to wear. I wish that wasn't the case as I really liked the idea behind these. In a working environment where I need to be able to hear my coworkers but would also like to listen to podcasts, these seemed perfect. Oh well, maybe version 2.0 will work out the fit on these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HurtMyEars, We regret to hear you find the Sony Linkbuds uncomfortable to wear and it had to be returned. If changing the fitting supporters to another size still hurts your ears, then this might not be the suitable earbuds for you. If you're looking for a replacement, I'd highly recommend checking out our other truly wireless earbuds. You may visit this link from our website for more information: https://electronics.sony.com/audio/headphones/c/truly-wireless
But, I'd also suggest checking out the WF1000XM4 model. Everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam