Customer Ratings & Reviews
- Model:
- WFL900/W
- SKU:
- 6493583
Rating by feature
- Sound Quality
Rating 3.8 out of 5 stars
- Battery Life
Rating 3.7 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the LinkBuds True Wireless Open-Ear Earbuds for their sound quality, open-ear design, and comfort. They appreciate the ability to hear their surroundings while listening to music and find the earbuds comfortable to wear for extended periods. However, some customers have concerns about the fit, battery life, volume, price, and bass.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Work as intended!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a cool concept! But they didn't feel that comfortable in my ear and it was pretty hard to hear the music. All the things they promised with natural ambient noise and connecting to the outside world came true, but I just found myself turning up the volume to hear it better. So, these just weren't for me.
No, I would not recommend this to a friend - Cons mentioned:Fit
Great, but I constantly check if they’re on right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very innovated and creative idea. Although they do a pretty good job at staying in your ear, there are still times where it doesn’t feel very secure. Not sure if I’ll be able to do a good run while wearing these, but I do enjoy using them while traveling and doing schoolwork.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LMPplusY, Thank you for the positive review! Good to know you like the open-ear design of your new Sony Linkbuds. We understand that finding the perfect fit can vary from person to person. We recommend changing the fitting supporters to another size to comfortably and snugly fit your ears and to prevent the earbuds from falling out. You may refer to this link for the instruction manual video and for additional information:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Thanks for choosing Sony! -Sam
- Cons mentioned:Fit
not for small ears
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the head phones work great, but they hurt my ears. i have small ears, and the inserts were not small enough. gave to my husband as they work great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CheriO, We are glad to hear that the WFL900 headphones work great for you. However, we are sorry to hear that they hurt your ears due to the size of the inserts. The WFL900, also known as LinkBuds, come with medium-sized (M) ear fitting supporters by default. If these are too large, you can try smaller sizes to achieve a better fit and comfort.
To replace the ear fitting supporters, follow these steps:
Gently raise the fitting supporter and remove it from one side of the LinkBuds. Be careful not to pull the fitting supporter forcibly.
Select a different size fitting supporter and align the protruding part of the LinkBud with the cutout on the fitting supporter.
Make sure to insert the fitting supporter completely.
After attaching the fitting supporter, check that there is no movement on the LinkBuds by shaking your head back and forth. If they fall off or move in your ears, select a different size
Should you need assistance with your Sony product, please contact us for help.
Send us an email at socialsupport@am.sony.com using the format below.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Cons mentioned:Battery life
Great for work environment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros - For me I find these earbuds to be very light and comfortable. They don't stuff your ears but if you want you can buy separate plugs on amazon to cover the holes to enhance the sound. Mic is decent for phone calls. Cons- I have issues with only earbud working sometimes. The battery life is a bit light compared to other earbuds at this price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankJ,
We're happy that you like these LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. Glad to know you appreciate the phone call quality that is also noteworthy. We're sorry you've been running into difficulty. We'd love to troubleshoot this and make this a better experience for you. The Sony LinkBuds support the use of one unit by itself. In this case, only the unit that has been removed from the charging case will turn on. Even if you are using only one unit of the headset, you can play music with the unit you are wearing. When Service Link is turned on with the “Sony | Headphones Connect” app, use the right unit of the headset. You cannot use only the left unit of the headset.
Check that the touch sensor on the earbud you want to use by itself is set up to support the use of one earbud at a time. For more details, visit this helpful link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00229345
The LinkBuds feature a battery life is 5.5 hours and up to 17.5 hours with the charging case. However, if you set the functions from this help guide link, the available operating time of the battery becomes short: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html
Stay connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do. Thank you for sharing your feedback! -Jess
- Cons mentioned:Fit
Meh, not my favorite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually returned these because I didn't love them. I have read glowing reviews, but I have smaller ears and these just didn't work well for my ears. I tend to gravitate towards Bose for sound and comfort, so that may have put them in a deficit from the beginning. The plastic was hard and hurt my ears, and the sound was mediocre to me. It's safe to say that it was not love for me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Wendy, We regret to hear that the LinkBuds had to be returned. Our LinkBuds come with different sizes of fitting supporters. Using the right size of fitting supporters is recommeded especially for users that has smaller or bigger ears: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html. We take all user input seriously and will make sure your comments reach the appropriate person. We hope you will consider Sony again in your future purchase. Thank you. Vincent
- Pros mentioned:Sound quality
Good Product!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Earbuds Kind of hurt my ears for a while, however they still sound great! Just make sure you are using the right size rubber piece and you are good to go! They have not fallen out of my ear even through pretty intense workouts. Definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkH,
We're so sorry to hear if an earache occurs when putting on our WF-L900 LinkBuds. If you haven't yet, check the following:
• Check that you are wearing the headset properly in your ears.
• If you wear the headset for a long time, your ears may start hurting. Use the headset while taking breaks periodically.
For reasons why your ears may hurt when putting on or wearing headphones, you may also find this article helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00015243
Despite your concerns, we're glad that you like the amazing audio of these LinkBuds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for sharing your feedback! -Jess
- Pros mentioned:Sound quality
Great product!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally, an earbud for parents! These do a great job of letting me hear my kids, while also listening to music or an audiobook. Yeah, the audio quality gets knocked on by audiophiles, but it's still good overall. Dont get these for top tier audio quality. Get them for good audio quality that lets you stay connected to things going on around you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JVPCMR,
Fabulous! We are so happy to know your satisfaction with the amazing open-ring design that naturally blends ambient sound with digital sound and superb performance of our LinkBuds. We greatly appreciate your input with the sound quality.
The sound quality of our WF-L900 usually depends on the audio device and signal/content that is playing. The following article may help improve your overall listening experience:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html
With LinkBuds, you are always connected with your everyday life. Comfortably wear them around the clock as you hear sounds around you transparently, feeling nothing on your ear, while you remain in touch with people and places, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do.
Thank you for your purchase and for choosing Sony!
- Romeo
- Cons mentioned:Fit
Unfortunately, they don’t fit my ear.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m super excited about the version two of these coming out because they should have a dress problems with them not fitting about half the peoples ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayK,
Thanks for sharing your review and experience with the Sony LinkBuds. Your feedback about the design is greatly appreciated. Sony's commitment to customer satisfaction is our top priority.
For optimum fit and comfort, it is recommended to wear both earbuds properly. M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. When the headset is worn and you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size to comfortably and snugly fit your left and right ears. You may find this link helpful:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Cons mentioned:Battery life, Connectivity
Good but not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design something new. But the battery does not last for my use my. My AirPods 2nd gen last longer. Charging takes forever on them. have issues connecting to my phone. The talk to speak feature is good when I’m talking to people. but if you cough or make any noise it will stop the music which is kinda annoyed especially when working out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jav013, Thank you for the feedback on your experience with your Sony Linkbuds. While we're glad you love the open ring design of your new earbuds, we regret to hear you're having a connectivity issues with your phone. To ensure you get the best Bluetooth connection and to prevent the headphones from having connection issues, please set the headphones Bluetooth Connection Mode to “Priority on stable connection” using the Sony Headphones Connect App.
Battery life is rated at 5.5 hours, while the charging case provides an extra 12 hours when fully charged. Usage hours may be different from the time described above depending on the settings for the headset functions and usage conditions. Depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. Please make sure to check and turn off some of the following functions on this link to ensure optimal battery performance.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html
With regards to the speak-to-chat feature, I'd recommend changing the sensitivity of the automatic audio detection using the “Sony | Headphones Connect” app to “L Sensitivity”.
The all-new Sony LinkBuds features a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort
Nice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and comfortable. Able to wear at work and still be present with staff. Minimal issues with placement in my ears. Overall good product.
I would recommend this to a friend - Cons mentioned:Battery life, Fit
Great idea, failed on 3rd use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a fantastic idea and I really enjoyed using them since they allow me to hear everything around me and still stay tuned to my music/podcasts. The fit takes a bit to get used to, but it works. The problem I had is that one earpiece just straight up died on the 3rd use. No amount of resetting etc would bring it back to life.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Drew, Thank you for the feedback on your experience with your Sony Linkbuds. While we're glad you like the unique open-ring design that naturally blends ambient sound with digital sound, we regret to hear that one of the earbuds has stopped working. This is definitely not the experience we want you to have. Let's try to further isolate this issue by following the troubleshooting steps on the link below:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445821.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Sound qualityCons mentioned:Battery life
Best earpieces with exterior sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved them, sounds extremely well and you can hear the exterior sound with no problem, it fits to the ear really good, the only little problem is the batery life, it only gives you no more than 5hrs then you have to recharged them agian.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mao22, Perfect! We're thrilled to hear you love the amazing sound quality and comfortable fit of your Sony Linkbuds S. If the available operating time is short or the battery power does not last long, please follow the troubleshooting steps on this link to ensure optimal battery performance:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
Hope this helps and thanks for choosing Sony! -Sam
- Cons mentioned:Battery life
Companion to my AfterShokz
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For purposes of comparison what I am looking to upgrade is my daily listening from my AfterShokz Aeropex. I adore those for podcasts and meetings. Here is the thing, the music experience with the AfterShokz isn't that great. Enter the LinkBuds, I can still hear everything going on but now the music is killer too. I am super impressed. Don't get me wrong they aren't ear blasting loud but they are crystal clear as you would expect from Sony. But there are trade offs, they are super small so they lack all day battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulSCoder, Wow! Thanks for leaving us such a great review on the Sony LinkBuds. We are really delighted to hear you're satisfied with the incredible audio quality and overall features of the LinkBuds Truly Wireless Earbuds We also agreed that these wireless earbuds are a pleasure to use with clearer sound, calls and conversations. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. Listen anytime, anywhere with IPX4 water resistance and enough battery power to last a whole day. Thanks for choosing Sony! -Jess
Both Headphones Broke Within 5 Uses.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both headphones broke within 5 uses. Right head phone had connection problems from the 3rd use, had to take both headphones out and put them back into the case multiple times to reset them to get the right headphone to connect. On the 4th use the right headphone wouldn't connect at all no matter how many times I reset them so I just used the left head phone by itself. On the 5th use I tried both headphones again and again, only the left headphone would connect then I noticed the right headphone was cracked around the main seam when I took it out of my ear. I put both headphones back in the case to try and reset them again and when I pulled the left headphone out I could feel the headphone crack and split in half. The left side cracked even worse than the right side did and the whole earbud came apart in two separate pieces held together by a small strip of metal. Obviously neither headphone works anymore. Sony refuses to warranty the headphones because it's "damage", damage caused by their bad QC and materials. I've found at least 5 other reviews mentioning earbuds cracking in half in 15 minutes of searching online so it's not an isolated issue. These headphones and the associated software that you have to download to use them are junk.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tomas,
We are sorry to hear what happen with your LinkBuds. We value your opinion and we would like to apologize if our product did not meet your expectations. This is not the experience we want you to have. Maybe there's something that we can do to help you.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphone Model Number:
Additional Information regarding your experience with the WFL900:
We value you being a Sony customer. We are sorry for the inconvenience.
Sincerely,
Jess
- Cons mentioned:Fit
Good concept
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t fit my ear well but I love the idea, they are overpriced though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toa95,
While we're glad that you appreciate the unique open-ring design, we regret to know that you're having issues, particularly with the fit of the unit. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
Medium-sized (M) ear fitting supporters are attached to the LinkBuds at the time of the purchase. If they are too big or too small, select a different fitting supporter to help the LinkBuds fit better and feel more comfortable. We recommend starting with the larger sizes and working your way down to the smaller sizes until you find the best fit. Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
For detailed instructions on how to properly fit and wear LinkBuds Truly Wireless Earbuds, please watch this instructional video: https://www.youtube.com/watch?v=FT-QIP2FeMM
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.
Thank you for sharing your feedback and for choosing Sony!
Regards,
Jess
- Pros mentioned:DesignCons mentioned:Volume
Not loud enough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the design is very unique, but they didn't get loud enough for me personally
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TBru,
We're glad that you like the design of the headphones. It's unfortunate that you are not completely satisfied with its sound performance. Make sure to wear the headphones properly to obtain the correct sound qualities. Please refer to this link for more information:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with your WFL900.
Sincerely,
-Ralph
Sony Social Support
- Cons mentioned:Fit
Hurt My Ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought these yesterday and planned on putting them through their paces today. I had a couple zoom meetings early and then some podcast time. I wore these today for about 2 1/2-3 hours total. Honestly that's all I could do. These hurt my ears too much to continue wearing them. I tried all the included ear wings to no avail. I have fairly large ears and I have never had earbuds hurt my ears before. I can say that the left bud fit better than the right so maybe if you only need to wear one these would work for you? I own quite a few different earbuds and I find these to be the most uncomfortable to wear. I wish that wasn't the case as I really liked the idea behind these. In a working environment where I need to be able to hear my coworkers but would also like to listen to podcasts, these seemed perfect. Oh well, maybe version 2.0 will work out the fit on these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HurtMyEars, We regret to hear you find the Sony Linkbuds uncomfortable to wear and it had to be returned. If changing the fitting supporters to another size still hurts your ears, then this might not be the suitable earbuds for you. If you're looking for a replacement, I'd highly recommend checking out our other truly wireless earbuds. You may visit this link from our website for more information: https://electronics.sony.com/audio/headphones/c/truly-wireless
But, I'd also suggest checking out the WF1000XM4 model. Everything in the WF-1000XM4 headphones has been designed from the ground up.The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
Worth it - in specific use cases.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, the item was easy to pair with my Android phone. Fit, for my ears, is the most comfortable in-ear set of headphones I've personally ever worn. I used the "medium" ear-wing that comes on it, and that worked for me, but my wife needed the XS wings for a comfortable fit, so your mileage may vary. Long story, short - If you don't need, or don't want any level of isolation from outside noises and you don't mind your headphones lacking bass response, these are the headphones for you! Super light, decent battery, quick-charge, and (for me) a comfortable fit. I would consider these "expensive" at this price point for what you are getting, and if your priority is music first, then there are many other excellent ear-bud options in this range that will be a better choice... both in volume and bass response. However, if you want something unobtrusive for listening to audio while having no real impact on your ability to hear what's around you (without the volume dimed), with good quality mics for Zoom or Telephone calls, then these are in a class all their own. For use around the office, these have been great. I recommend these, as long as music audio quality and isolation are NOT your primary reason you're looking for in-ears. I really like mine, and they sound good... as long as I temper my expectations and embrace them for what they are.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheDude, thank you for sharing us your experience using your new LinkBuds. We are glad you like the ease of pairing and fit. This all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Cool but not comfortable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't do much music but I listen to podcasts at work. They sound good and the idea is awesome. Many people claim they are comfortable. I don't think they are. I'm sure it's me but I swapped all the loops and played around with how they sit. They get unpleasant after an hour, painful even. Better than the Samsung beans I'm sure but I plan to return these for Shockz.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Stavey,
Thank you for your review. While we are thrilled that you are satisfied with the exceptional sound quality and open-ring design of our WF-L900 LinkBuds, we are really sorry if they didn't fit you well. This is definitely not the experience we wanted you to have.
If you still have the LinkBuds and if you haven't tried yet, please follow the troubleshooting steps below to isolate and fix the problem.
The WF-L900 LinkBuds combine a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. They also come with different sizes of fitting supporter to suit different ear shapes. For optimum fit, comfort, and to keep the LinkBuds from falling out, we always recommend following the steps on these articles:
Wearing the headset - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Instructional video - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275798
Note: M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different.
You may also find the following links helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00015243
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00264069
Should you need more information or technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you for choosing Sony.
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Sound qualityCons mentioned:Fit
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad fit but did still get some ear fatigue with them but sound was great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chad,
While we're delighted you like the incredible audio quality, we regret to know that you're having constant pressure on your ears when putting on our WF-L900 LinkBuds. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different.
• Check that you are wearing the headset properly in your ears.
• If you wear the headset for a long time, your ears may start hurting. Use the headset while taking breaks periodically.
Please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
For reasons why your ears may hurt when putting on or wearing headphones, you may also find this article helpful: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00015243
If you need further assistance regarding your product, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Thanks for sharing your feedback!
-Jess