Customer Ratings & Reviews
- Model:
- WFL900/W
- SKU:
- 6493583
Rating by feature
- Sound Quality
Rating 3.8 out of 5 stars
- Battery Life
Rating 3.7 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the LinkBuds True Wireless Open-Ear Earbuds for their sound quality, open-ear design, and comfort. They appreciate the ability to hear their surroundings while listening to music and find the earbuds comfortable to wear for extended periods. However, some customers have concerns about the fit, battery life, volume, price, and bass.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
May be good just not for me.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A 3 because it offers a lot of options, but it’s not easy to keep in your ears, and they turn off and on without prompting and the volume would not go as high as I needed them too. Makes it inconvenient.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Layne,
Thank you for the review and we're sorry to hear what happened with your headphones. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. Also, make sure that you wear the headphones properly. Please check this link on how to.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
To resolve your issue, we recommend initializing the headphones to restore factory settings.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449912.html
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Comfort, Sound quality
What a waste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started out good, the sound was on point, they were comfortable, but they stop working after 3 months. As much as I paid for them, they should work forever.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lajuan, While we're glad that you like the sound and comfortable to use, we regret to hear that the LinkBuds stopped working. This is definitely not the experience we'd like you to have. We'd love to help and turn your experience around.
If the headset does not function as expected, try the following steps to resolve the issue.
Find the symptoms of the issue in this Help Guide, and try any corrective actions listed.
Set the headset into the charging case and close the lid of the charging case.
You may be able to resolve some issues by setting the headset into the charging case.
Charge the headset.
You may be able to resolve some issues by charging the headset battery.
Restart the device that is being connected to the headset.
You may be able to resolve some issues by restarting the device being connected such as your computer or smartphone.
Reset the headset.
Initialize the headset.
Ref: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445820.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Pros mentioned:Sound qualityCons mentioned:Fit
Eh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and concept, but fit poorly no matter what you do, and they have a shape that is hard to grasp.. Uncomfortable to wear.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Logan, We're glad that you like the sound. We're sorry if this doesn't fit well. For comfortable listening experience, please ensure you're wearing the LinkBuds properly. Ref: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Pros mentioned:Sound quality
Nice concept but missing basic function
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and feel of these buds. The sound is good enough for what I would mainly use them for which is taking calls with light music listening. Unfortunately a big issue for me was they didn't notify me when I received calls???? My phone is on silent 100% of the time and so I heavily rely on my ear pieces to notify me when I receive a call and or message. Now I know since I have an Iphone that the only devices that can advise me of messages will be either Beats or Airpod devices which I am fine with. But to not even hear a ring tone, not even a generic ring tone will not due and makes the LinkBuds unusable for me. I don't have any problems with Samsungs, Bose, most Soundcores, or JayBirds. All of them give me a ring tone and most of them give me the ring tone I have for certain callers. I really do like how these feel and the open back concept as they feel like I don't have them in my ears. Very nice concept.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
Thanks for taking the time to review your new Sony LinkBuds. While we're glad you like the audio quality and comfortable open-ring design of these earbuds, we are really sorry you are encountering issues receiving calls on your LinkBuds. This is definitely not the experience we want you to have. If no ring tone is heard via the headset, the headset may not be connected with the smartphone or mobile phone over HFP (Hands-free Profile) or HSP (Headset Profile). Please check the connection status on the smartphone or mobile phone. You may also try using different smartphones to isolate the problem.
When receiving a call by operating smartphones or mobile phones, some smartphones or mobile phones receive a call with the phone instead of the headset. With an HFP connection, switch the call to the headset by tapping the left or right unit of the headset or in the area near your ear 3 times quickly (with an interval of about 0.2 seconds) or by using your smartphone or mobile phone.
If the issue persists, please follow the steps provided on this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447715.html
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445733.html
If this does not help, please email us at socialsupport@am.sony.com with the following details so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony!
Sincerely,
Jess
- Cons mentioned:Fit
Novel design. Awkward fit.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't sit quite as low in my ears as Iwould like; it's a serviceable fit, but the lower loop is too large for my ears. I bought this set of TWS headphones because I needed an open set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jimmy, Thanks for sharing your experience with the Sony Wireless Linkbuds. We're sorry that you are having issue with the fitting. Our LinkBuds headphones feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 water resistance and long battery life, LinkBuds headphones keep her ready for whatever life brings. If you haven't yet, you can visit the links below for detailed instructions on how to change the fitting supporters for your LinkBuds and how to wear them correctly. This will help you obtain optimum fit/comfort. https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Hope this helps. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound qualityCons mentioned:Fit
Elconejo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds but earpieces did not fit in the ear
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Elconejo,
We're glad that you like the sound quality of the WFL900 LinkBuds. It's unfortunate that you are not satisfied with the fit of the headphones. For optimum fit and comfort, make sure that you are wearing the headphones properly. You may find this link helpful:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Hope this improves your experience. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with your WFL900.
Sincerely,
-Ralph
Sony Social Support
- Cons mentioned:Fit
Mid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mid,they sound okay, if you want high fidelity sound get a wired iem, and fit alright in my right ear but they are incredibly painful to wear for more than an hour in my right. If your ears are normal they should be great if you need a more natural transparency. However I can't recommend them personally as they don't fit my ears
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BBBY,
Thank you for the review. If the headset is out of your ears, you feel uncomfortable when wearing the headset or your ears hurt.
M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. When the headset is worn following the procedures described above and you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size to comfortably and snugly fit your left and right ears.
Watch the video to find out how to change the fitting supporters and how to wear the headset in your ears.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Hope this helps!
David
- Cons mentioned:Connectivity
Doesn't connect to PC!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can a $179 ear bid not connect to a pc? The app sony has for phones are not on Microsoft store for pc. Cant find it anywhere! I also have seen some people saying there is a sony app for pc that cost like $5 and doesnt work with the majority of sony headphones or earbuds. I mean really sony? You are that greedy that you can make your Bluetooth accessible for all Bluetooth devices?!?!?! Absolutely disgusting and sad that an expensive earbud with BLUETOOTH cant connect to windows 11 on my laptop because sony says so! Like what about college students that want a perfect earbud like this where they can listen to music or play games but still hear their surroundings and people if they need to? You would have hit it out of the park, but unfortunately you dropped the ball! Maybe you can put out an update to allow your customers to connect to their pc for FREE and maybe DO THE RIGHT THING BY YOU CUSTOMERS!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Blink,
Thank you for your review, and we are sorry for your disappointment.
We sincerely regret to hear you are having a connection issue between our WF-L900 LinkBuds and your computer. We are also sorry if the Sony Headphones Connect app is only available on Android smartphones and iPhone devices. The WF-L900 can be connected to a computer even without an application (Sony Headphones Connect). For connection instructions, please refer to the following articles:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000448422.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00196750
Note:
The WF-L900 features a clearer, more stable Bluetooth signal for low latency and high sound quality, even around other interference, the Bluetooth® signal is transmitted to both ears at the same time. Thanks to the powerful Integrated Processor V1, you’ll enjoy stable, skip-free, wireless sound. Plus, these LinkBuds features Swift Pair- makes it quick and easy to pair your LinkBuds with your Windows 11 or Windows 10 laptop, desktop PC or tablet. Pop-up pairing guidance appears on nearby Windows 11 or Windows 10 devices when pairing mode is selected.
And for the Speak-to-Chat, you may check out the following link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449928.html?search=Speak%20to%20Chat
We want to make sure you’re taken care of and help check on your LinkBuds. May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for choosing Sony.
Sincerely,
Romeo
- Pros mentioned:Comfort
Best Earbuds Ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a fan of normal earbuds. Having something stick into your ear canal is so uncomfortable I had written off ever moving on from my normal noise cancelling Sony 1000XM3s. Then I saw these passive earbuds and I decided to give them a chance. They are amazingly comfortable and with the summer coming I am very happy to finally have earbuds to wear during heat waves instead of the aforementioned XM3s. Not only are they comfortable but features like automatically pausing when you speak and being able to tap your face to control them just sweeten the pot. A minor gripe is that I wish the bluetooth signal range was more stable. If your phone is in your pocket though you should be fine in all situations. I couldn't recommend these linkbuds with anymore vigor. I was very skeptical, but they are simply incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maverick883, We are glad you are enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with it staying in my ear and didn’t feel comfortable
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Good sound but not a great fit for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound pretty good and able to hear the surroundings well. The sound is fed directly to the ear and has minimal outside exposure. I had to return them though because after an hour my ears would get sore from the actual speakers sitting and pressing against the inner ear.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew,
While we're happy you are enjoying the good sound and most of the features, we regret to know that you're having issues with the unit particularly with the fit of the unit. The LinkBuds may fall out or feel uncomfortable during use if you don't wear the LinkBuds properly or the ear fitting supporters are not correct for your ears.
• As a suggestion, to reduce discomfort while wearing the headset, try to change the fitting supporters to another size that fits your ears better and feel more comfortable. The size of the left and right fitting supporters may be different.
We recommend starting with the larger sizes and working your way down to the smaller sizes until you find the best fit.
• Check that you are wearing the headset properly in your ears.
We do have an instructional video for detailed instructions on how to properly fit and wear LinkBuds Truly Wireless Earbuds: https://www.youtube.com/watch?v=FT-QIP2FeMM
It's unfortunate that the unit had to be returned. We hope that you will shop Sony again in the future.
Thanks again for sharing your feedback.
Regards,
Jess
- Cons mentioned:Fit
Sony LinkBuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this product. It would not stay in my ears, I tried all the different ear tips. I also think the area that the opening is at, I wish there was a softer material around it, because this was the area that made my ears sore. The idea is great but, needs some improvement. Not worth $179.00 at all.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MADMAXJR, We're sorry to hear about your concern with this WF-L900 LinkBuds. We apologize for the inconvenience. If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different. Check that you are wearing the headset properly in your ears. If you wear the headset for a long time, your ears may start hurting. Use the headset while taking breaks periodically. Refer to this link for more details: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00233341
I hope this helps! Jay
- Pros mentioned:Comfort
A very unique piece.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has good fit in the ear. Very comfortable to wear long hours. The empty circle helps to hear ambiance noise including talking, which is the main reason I believe. However, the tapping feature is so sensitive it activates sometimes with a Jaw movement. That is the only down side I have found.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayC, we're glad you are enjoying our product. We're sorry to hear that you have an issue with the touch sensor on your SONY unit. The built-in sensors detect when the headset is inserted in or removed from your ears, enabling the headset to pause or resume music playback, as well as control the detection of tap operations and voice guidance. Please follow this link for more details:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html?search=touch%20sensor
Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Great for a purpose
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and allows lots of outside noise to pass through. The awkward shape took a while to get used to but when you get used to them you start to forget you ever had them in youre ears because of how well outside noise passes through.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sneg, We're so glad you are enjoying the incredible sound quality of the Sony LinkBuds. It's also good to know you feel like you're not wearing the earbuds as you are connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound quality
Fit great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised how good they sound and fit! I have really strangely shaped ears, so finding buds that fit well is already a challenge with in ears then you adding on ear buds and you double the difficulty. I could never use AirPods, even the pros, pixel buds fit okay, but these, these fit almost as good as my custom one (comfort wise obviously not seal). They do take a little fiddling to get just right, but they almost disappear when you do. Mileage will vary, I’ve got strange ear, maybe normal ears will have issues, but if you’ve been on the fence, try them! They sound great too better than my pixel pros!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JassielC,
Very nice! We're happy to hear that you like the sound quality, fit and design of the headphones. Your feedback is greatly appreciated. We provide an assortment of earbuds in various sizes to ensure there is a great fit for all ear sizes and an optimal noise canceling experience. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Cons mentioned:Connectivity
Cool Sony Design. Bluetooth Connection Poor.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit in ear is very good. Lots of choices for wing tips will accommodate any ear shape. Not so good was the connection to bluetooth device. Connection was not good, kept breaking up. Same bluetooth device on three year old Beats earbuds worth seamlessly with no connection issues at all.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jonathan, thank you for choosing and purchasing our product. We're glad you like the fit of our Linkbuds into your ears. We're sorry to hear that you have an issue with the Bluetooth connection of your SONY unit. Please set the headset to “Priority on stable connection” using the Headphone connect app. Please follow this link to isolate the issue:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445763.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Sony is taking initiative
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new design that introduced is actually remarkable. To be able to still hear everything around you and still have good sound quality. I like wearing these at work bc I can enjoy music and if some calls me and needs my assistance I can still hear them. Now the only thing is that they aren't noise cancelling. Which in some environments I wish it was sometimes but it isn't a deal breaker. The fitting of the wireless buds is a good fit; they are actually the only wireless buds that don't fall out of my ears when I'm running around or working out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will, we're glad you are enjoying your new Linkbuds! The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. We appreciate your feedback regarding the case. Rest-assured your inputs will not go unnoticed. Thank you for choosing Sony! ~Earl
Good little 'always on' ear buds.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are quite nice. They sound good, they are open so you don't get sound isolation and they aren't none conduction so you do notice the sound coming from earphones instead of sounding like a part of the environment. They are fairly comfortable, you do have to play with sizing the wings, and your ears might not be the same size on each side. You can use either bud individually, I think this came in an update that was available immediately on pairing with my phone. You will need to get the Sony headphone app. The app does have some nice features, including a 5 bands EQ and speak-to-chat which allows you to pause your music when you start speaking. I would recommend leaving this off if you like to sing to your music though. TL;DR: these are good, though not perfect. These are most useful if you want to wear something that doesn't block your surroundings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dennis,
Thank you for your time writing this review! We're glad to hear you like the great sound, comfortable fit, using one side of the unit, Sony | headphones connect app, and other features of your new Sony LinkBuds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound qualityCons mentioned:Battery life
Not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought theses and after two week of use they would not hold a charge for more than an hour. The sound quality was good and did not hurt my ears.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BryancH,
Thanks for reaching out to us with your concerns. While we're glad that you like the amazing audio and there is no earache when using them, we regret that you are having battery issues with your LinkBuds. Allow us to help you and turn your experience around. You can enjoy a full working day of charge – 5.5 hours – from your headphones and store another 12 hours in the case.
For available operating time of the unit, depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. However, this is not a malfunction.
If you feel the available operating time is short or the battery power does not last long, please see the guidelines on the help guide link below.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000765297.html
Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your headphones has a 1-year warranty from the date of purchase.
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
- Pros mentioned:Sound qualityCons mentioned:Fit
Doesn’t stay put in ear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good if the earbud is in place, but it rarely is. Whether it’s charging, in ear day to day and definitely for working out it is awkward in ear for any length of time.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PhilD,
While we are glad to know your satisfaction with the outstanding sound quality of our LinkBuds, we are really sorry if they didn't fit you well. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. The WF-L900 LinkBuds comes with different sizes of fitting supporter to suit different ear shapes. For optimum fit, comfort, and to keep the LinkBuds from falling out, we always recommend following the steps on these links:
Wearing the headset - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Instructional video - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275798
Note: M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different.
You may also find the following article helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00276822
Should you need more information or technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you for choosing Sony.
Sincerely,
Romeo
Sony Social Support