Customer Ratings & Reviews
- Model:
- WFL900/W
- SKU:
- 6493583
Rating by feature
- Sound Quality
Rating 3.8 out of 5 stars
- Battery Life
Rating 3.7 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the LinkBuds True Wireless Open-Ear Earbuds for their sound quality, open-ear design, and comfort. They appreciate the ability to hear their surroundings while listening to music and find the earbuds comfortable to wear for extended periods. However, some customers have concerns about the fit, battery life, volume, price, and bass.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound qualityCons mentioned:Fit
Sony earbuds
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept falling off my ear would not stay in overall not a fan of it sound quality was fairly decent not worth the money though
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ArturoM,
Thank you for sharing your experience with our LinkBuds and we are really sorry if they didn't fit you well. This is certainly not the experience we wanted you to have with our premium headphones. Please allow us to help you and turn this into a better experience. The WF-L900 LinkBuds comes with different sizes of fitting supporter to suit different ear shapes. For optimum fit, comfort, and to keep the LinkBuds from falling out, we always recommend following the steps on these links:
Wearing the headset - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Instructional video - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275798
Note: M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different.
You may also find the following article helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00276822
Should you need more information or technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you for choosing Sony.
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Comfort
Comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had problems with EarPods hurting my ears in the past. These rest more on the outside so they don’t hurt. I’ve found a leaning curve for proper placement and I don’t know how well they would be for an active person, but for me they work fine and are comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nanny, we're glad you are enjoying our LinkBuds. We understand your concern when wearing this unit. You can find this link helpful when wearing the LinkBuds:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html?search=wearing
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you so much for your purchase and for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Great unique headbuds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the purpose, fits my ears well, allows me to hear my surrounding, great for cycling or jogging. Also comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinC, We are glad you are enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
If you need ambient awareness.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good! I was surprised at the quality sound when you are in a quiet area. Having great ambient access makes this ideal if you needto stay connected to your surroundings, like at work or on a walk. Call clarity is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Just1guy, Excellent! We're very pleased to hear you like the sound quality and ambient sound of your new Sony Linkbuds. The all-new Sony LinkBuds features a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for choosing Sony! -Sam
Nifty headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried these on a whim and wasn't quite sure if I was going to keep them or not, but after several hours of use I realized how nice an in ear open back headphone really is for using in enviroments where you still need to be aware of your surroundings. Now I use them all the time at work, or whenever I just need something going through my ears while I'm doing other tasks. They have just enough battery life, a bit on the shorter side but it's to be expected with the design. They are quite low profile which I like. The touch features are also quite cool as well, tapping just infront of your ear will allow you to control your playback. If you find yourself using ambient sound mode on your headphones frequently, these could be a direct replacement to that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Solid, We're truly happy you appreciate the open ring design with audio transparency that links your online and offline worlds. It's good to know you like the wide area tap and overall features of your LinkBuds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for sharing your feedback and for choosing Sony! -Jess
They're alright. Worth looking into.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually did not mind these. Given the price point of $180, I do feel there are better options. Pros: Everything around you sounds natural. You don't need to pause or remove them. This is perfect for times you need to be in tune with your surroundings. Also, the spatial audio and other features such as pausing when talking, are really cool. They are very lightweight and the case is tiny. Really comfortable to carry around. My Cons: Not comfortable for me after about an hour; Too expensive; Connectivity issues in the right ear; sound quality isn't too clear nor loud.
I would recommend this to a friend- Pros mentioned:Sound quality
Best Office Buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own Samsung buds. All variants. Decided to try these to change it up despite the overall review rating. I was a fan of the open design since my primary use would happen at the office. So happy I gave them a shot. They're perfect! Im listening to news, podcasts, and music & can still interact with those around me no problem. Another great feature is the Google Assistant integration to read and respond to notifications at any moment, as well as say commands. This is much less robotic than Bixby. Sounds way natural! Best, near hands free experience I've had with in-ear buds. Highly recommend for professionals!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RikLira,
Amazing! You've made a great choice! We are extremely pleased to hear that you are so happy with the open-ring design that naturally blends ambient sound with digital sound- especially when using at the office, Google Assistant feature, and overall performance of your newly purchased WF-L900.
With LinkBuds, you are always connected with your everyday life. Comfortably wear them around the clock as you hear sounds around you transparently, feeling nothing on your ear, while you remain in touch with people and places, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do.
Thank you so much for recommending our WF-L900 LinkBuds and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great but not perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of head phones. It takes awhile to figure out how to find the perfect fit for your ears, but once you do, they are awesome! If you have the right fit and put them in properly, the audio is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoolJay0521,
Thank you for purchasing our LinkBuds. Glad to know you're now able to enjoy proper sound quality after checking that you are wearing the headset properly in your ears. We also provide an assortment of fitting supporters in various sizes to ensure there is a great fit for all ear sizes.
We do have good information on how to change the fitting supporters and how to wear the headset in your ears here: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for choosing Sony! -Jess
Decent Earbuds, Unique design, poor battery life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use the Linkbuds for work( I work at a warehouse); I have the WF-1000XM4 but they block out most of the outside sounds and these Linkbuds make it safer for me to use while working(when playing music at mid levels like 40% to 60%) as it allows me to hear outside sounds(people calling me, cars passing etc) The Linkbuds have a lack of bass but they have crisp audio quality and overall stereo sound quality. Pro: Audio awareness of outside sounds allow for multitasking Wide area tap allows for control even when wearing gloves Lightweight Con: Up to or less than 5 hour battery life (depending on how many settings are on) Slip off occasionally even with a proper fit (occurs when bending down to pick up something) Putting the earbuds on can be a bit awkward at first and gets some adjusting to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fenix712, we're glad you like the sound quality of our product. We're sorry to hear that you have an issue with the battery and fit of your SONY unit. The Linkbuds has operating time of Max. 5.5 hours for Music playback time (AAC) and Max. 5 hours for Music playback time (SBC). Usage hours may be different from the time described above depending on the settings for the headset functions and usage conditions. You can check this link for more details:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html
Please follow this link to wear the Linkbuds to achieve the proper fit:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html?search=wearing
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
- Pros mentioned:Sound quality
Great for personal listening at home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I normally don't write reviews on products, but these have been my favorite purchase in a long time. I use this at home nearly all the time now. It's great to be able to sit in the same space as someone else and not bother them with my noise (especially when paired with my Switch). Unlike ambient noise options on other headphones, this doesn't feel like processed outside noise coming in -- everything sounds very natural. Obviously for intense music listening or sound isolation, these aren't going to be great headphones, but if you just want to listen to some tunes while still hearing the world around you, they're spectacular!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Darius, We are glad to know that your new Sony wireless open-ear eadbuds have been your favorite purchase in a long time and that you are having a great time with them. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! Vincent
- Cons mentioned:Bass
I love them but I see how someone might not.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I personally love them they have not a lot of bass out of box the app they would like to have helps fix that but if you like bass get proper headphones not ear buds I can see how someone might not like the open back design where you can hear the outside I’m fine with it my self but I know some one might not like that there is other little things like in the app you can turn on a setting that Detects when your talking and automatically Pauses your music for you there is a lot great about it I love it I can see where some people might not like it from there person use just things to account for like with almost everything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Systemglitch, We're very grateful for this positive feedback! Good to know you appreciate the newest features of your Sony Linkbuds. The all-new Sony LinkBuds features a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for choosing Sony! -Sam
Good while they lasted
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.InItially very good, preferred these as they didn't block out your surroundings, etc. But as of 2 weeks ago they are nearly unusable. Something has happened and both headphones vibrate like something is loose or blown. I treat my electronics very carefully and I am not a loud music type of person and have mainly used these for a headset for phone calls and teams meetings. Disappointed, no easy way for any warranty repair that I have found. Looks like I need to find a replacement, would consider replacing with the same, but the price would have be be much lower. They are over priced from my experience.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AKHoss,
This is not the experience that we want you to have. This isn't normally the case with the LinkBuds. Resetting and initializing the headset may help resolve the issue:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449911.html
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449912.html
These LinkBuds come with a 1-year manufacturer's limited warranty. If still not resolved and you hear buzzing, popping, crackling, or vibration noises from your Bluetooth headphones that sound different than the more common static or distortion sounds caused by environmental interference issues, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with your WFL900.
Sincerely,
-Ralph
Sony Social Support
- Cons mentioned:Fit
Great, but just not for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tech and the innovation of the linkbuds but they are for people who work from home, have zoom calls, who are always on calls everyday. They fell out of my ears during my head shake test. But they are good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kevin, Thank you for choosing Sony. We understand that there are different ear sizes that is the reason why we included multiple fitting supporters for the WFL900. This link will show you how to get the best fit for your ears and get a more comfortable listening experience.
https://helpguide.sony.net/mdr/linkbuds/v1/en/index.html
We hope that you consider Sony again in your future purchases.
Regards,
Carl
- Pros mentioned:Sound qualityCons mentioned:Bass
Best Open Back wireless earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Open Backish wireless earbuds. Only downside is sony software kinda sucks. But audio quality high , bass is on the lower end but very acceptable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AvgUser,
We're thrilled to hear you feel the LinkBuds is the best sounding wireless open-ear earbuds that you've owned and you're enjoying the excellent audio quality. We're sorry to know if you're not having the best experience regarding the Sony Headphones Connect app. You can use the earbuds without the app, however, to get the most out of your LinkBuds, the Sony Headphones Connect app allows you to quickly connect compatible Bluetooth headphones to your smartphone and customize the audio settings to work with your headphones. Check this help guide link for more details on how to use the app and what the app can do: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447718.html
The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for sharing your feedback! -Jess
- Cons mentioned:Volume
Cool & impressive sound quality but no mic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interesting concept, with how loud I like my music I don’t think it did much in the way of letting ambient noises through. No mic!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Good for day to day use
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but a really weird fit. Your ears have to be the perfect dimensions
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Slicinarie,
We are sorry that you are having an issue with your Sony LinkBuds. Please make sure to wear them correctly and use the right fitting supporters. For more details, you can watch the instruction manual video here: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
BBY website Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- Cons mentioned:Fit
Uncomfortable and always falling out.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these earbuds because i like the idea of the open ear design. I had read reviews that the sound was not that good but i was ok with this since I planned to use them 90% for listening to podcasts while i cook or clean. I was disappointed with the ear buds mostly because of how uncomfortable they are and how no matter how i put them in or which size rubber pieces i put on, they won't stay in my ear well. I pretty much completely stopped using them because i have countless times dropped them into the sink or into my food and it's just not worth the effort to try with them anymore.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MarkO,
We are sorry to hear about your experience with the comfort and fit of your LinkBuds. This is certainly not the news we'd like to hear from you. The open-ear design is intended to provide a unique listening experience, but we understand that it may not suit everyone. The WF-L900 LinkBuds comes with different sizes of fitting supporter to suit different ear shapes. For optimum fit, comfort, and to keep the LinkBuds from falling out, we always recommend following the steps on these articles:
Wearing the headset - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Instructional video - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275798
Note: M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different.
Should you need more information or technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Username:
Model Number:
Issue:
Telephone Number:
We appreciate you and your feedback, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Hurt ears
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the idea of these. They sound good! I would have kept them if i could find a way for my ears not to hurt!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rich,
Thanks for sharing your review and experience with the Sony LinkBuds. We're glad that you enjoyed the sound quality of the headphones. Your feedback about its comfort is greatly appreciated.
For optimum fit and comfort, it is recommended to wear the headphones properly. The ear fitting supporters must be tucked under the ear groove in each ear. Be careful to not force the ear fitting supporter as it may rotate the LinkBuds and cause the ear fitting supporter to pop out from under the ear groove. If the ear fitting supporter is too small, the supporter may fit loosely and fall out. If this happens, replace it with a larger size and check the fit again. The position of the driver units, housing units, and ear fitting supports must also be properly positioned. For each ear, make sure the driver unit covers the lower portion of the concha near the opening of the ear, the housing is in between the opening of the ear and the ear groove, and the ear fitting supporter is tucked under the ear groove.
Thanks again for sharing your review and we hope you will consider Sony for your future purchases.
-Ralph
- Pros mentioned:Sound quality
Pretty good just not good as I would’ve liked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their overall sound quality was pretty good, but given I was considering replacing my AirPods with them they weren’t quite as good as those
No, I would not recommend this to a friendBrand response from SonyListens
Posted .MHi Tony We're glad that you like the overall sound quality. Sony values the opinions of customers and is always striving to provide the best experience possible. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin
- Cons mentioned:Connectivity
Not quite right
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these hoping they would be more comfortable for my smaller ears. Other models of in-ear buds have always rubbed or become uncomfortable after having them in. Even with the smallest insert, these were super uncomfortable. They also frequently stopped working or cut out for no reason. I returned and went with the AirPods Pro and they are fantastic for small ears.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TEHANKS, Thanks for sharing your experience with the new Sony Wireless Linkbuds. We're sorry to hear that you are not comfortable wearing them which led you to return them. We take this as feedback as it can help us improve in the future. We hope that you'd still consider our products in your future purchases. Thanks and regards, -Craig