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Customer Ratings & Reviews

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Customer reviews

Rating 3.4 out of 5 stars with 841 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

  • Connectivity

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

57%would recommend to a friend

Customers are saying

Customers commend the LinkBuds True Wireless Open-Ear Earbuds for their sound quality, open-ear design, and comfort. They appreciate the ability to hear their surroundings while listening to music and find the earbuds comfortable to wear for extended periods. However, some customers have concerns about the fit, battery life, volume, price, and bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 841 reviews
  • Rated 3 out of 5 stars

    Non Earaching headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for a more quiet environment. They are great if inner ear devices cause discomfort but are of course not as loud and surrounding noise is not blocked (intentionally).

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    hear the world and love your music!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these and have been daily driving them at work, gym, and just walking around outside. Only downside is they do not fit everyone, but it worked well with me. I ended up blowing out the right speaker unfortunately, but I still think these are money well spent!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Thanks for commenting! We are so happy to know that you love your Sony LinkBuds, and that you are always using them with your everyday life. We truly appreciate your feedback with the fit of these headphones. We regret to know about what happened with the right speaker of your LinkBuds. We'd love to know more about the issue you are having with your unit and help you out. Please email us at socialsupport@am.sony.com with the following details so we can better assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends your online and offline worlds. It also provides crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. Plus, these LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.

      Thank you for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds, mini heart attacks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, I own the wrx1000 and the wf1000's, these are almost the perfect in-between. I can still interact with the world but have my own music or podcast going. Perfect for the office or even at home. My only gripe is that the magnet isn't as strong as I would like, my first day I lost them twice; once in the parking lot and again that night in our yard. Lucky to find them, but I'd recommend these all day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nardy,

      Thank you for this amazing feedback! We're extremely happy to hear you love your new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. It's wonderful to know you are enjoying the audio quality especially when listening to podcasts or at the office or even at home. We're sorry to learn what happened. The goods news is that these LinkBuds support Google's new Fast Pair. You can easily locate your headphones by pinging them or checking their last known location on your smartphone.

      The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! -Jess Sony_US

  • Rated 3 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice wireless headphones but pricey. Plus after i bought them for $200 they dropped to $150.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chuck, thank you for choosing and purchasing our product. We're sorry to hear this and we appreciate your feedback about the pricing.

      Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My ears are too big.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to work out with. You can hear with them really well, but the problem is is that my ear lobes and ear canals are too big.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super for work and phone calls!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are fantastic for hands-free work environment. The microphones with the phone are super clear. They provide an excellent sound, but not for a musical enthusiast. The xm4's would be your choice. But these are an excellent for work environment because you can still hear the ambient noise around you while you used them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Great to hear that, Bruce! We're truly pleased to know you are enjoying your new Sony LinkBuds and that you are connected and aware to people and places in everyday life, without ever having to pause your personal soundtrack. We're also glad you like the amazing call quality and excellent sound.

      The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you so much for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Sony buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small ears.. so these fit perfect.. and light weight..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelF, this is great news! We're glad that you like the light-weight design and the LinkBuds fit perfectly. Thank you for choosing Sony. Erin Sony_US

  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    As advertised

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit, decent sound bass is a little weak would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samh,
      Thank you for your time writing this review! Glad to hear you like the comfortable fit of your Sony LinkBuds. We are sorry if you feel that the bass is a little weak. Bass quality may vary depending on the source that you are playing. You can use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. For reference: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447718.html

      The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for your recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds were very small when I opened the box. After downloading the app. and using the 360 sound options it was amazing! These bud's have amazing sound quality, the only issue I have is, the box feels very flimsy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KrisC,

      Amazing! We are truly delighted to hear your satisfaction with the exceptional sound quality, 360 sound feature, and superb performance of the LinkBuds. We greatly appreciate your feedback with the box of the headphones. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends your online and offline worlds. It also provides crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. Plus, these LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    They're ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rubber things were hard to figure out at first and I think just the shape of my ear is not right

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ItsMel,

      We do apologize for the inconvenience. We provide different sizes of fitting supporters. If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different. The fitting supporters are common for both left and right sides.

      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great outdoor earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds, the hole in the center allows you to hear your surroundings for safety during outdoors biking jogging etc. Highly recommend. Long lasting like all Sony Bluetooth earbuds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi joemin97, Amazing! We're extremely pleased to hear that you are enjoying your LinkBuds and that the unique design helps you stay aware of your surroundings while biking and jogging. Also, it's great to know that you find them long-lasting, just like our other Sony Bluetooth earbuds. Your recommendation means a lot to us! Thank you so much for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and clarity. If you don't like the standard ear buds these might be just what you need. They fir securely and still have excellent sound as expected from Sony! I have struggled with earbuds for years with how they fit because I smaller ears. These fit great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TammyH, we're glad you like your new earbuds! Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect if you dont want ANC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are exactly what ive been looking for, lived in some bigger citys and like to keep an ear out for whats around me so naturally i hate noise canceling. If your the same way get these. Surprisingly good sound quality from open back ear buds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Isaac,

      That's very nice to hear! We're happy that you're enjoying the sound quality of the headphones. Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony and we hope you enjoy your headphones from here on out. Have a great day!

      -David Sony_US

  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Small but amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t fit my ears but the design is pretty cool. If you have small ears, avoid these.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bonboncito,
      We're glad to know you like the cool design and amazing sound of the WFL900 Sony LinkBuds. However, we're sorry to hear that it did not fit your ears. M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. When the headset is worn and you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size to comfortably and snugly fit your left and right ears. You may find these links helpful on how to change the fitting supporters and how to wear the headset in your ears.
      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for choosing Sony! - Kris Sony_US

  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come off easily !!! T........................

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI CesarG,

      We are sorry to hear that your Sony LinkBuds come off easily. Please make sure to use the right size of fitting supporters and wear your in-ear headphones correctly. For more details, please visit the links below:

      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html
      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html

      We take all user input seriously and will make sure your comments reach the appropriate person. Despite your concern, it's good to know that you still like your headphones. Should you need further assistance, you can email us at socialsupport@am.sony.com.

      Thank you for choosing Sony!
      -Vincent Sony_US

  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Linkbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but it’s hard to latch on your ears…..

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DalilaC,
      Thank you for your time writing this review! We're glad to hear you like the great sound quality of your Sony LinkBuds. However, we are sorry if you are having difficulties wearing the unit. Allow us to help make this a better experience. M-sized fitting supporters come attached to the left and right units of the headset at the time of purchase. If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size to comfortably and snugly fit your left and right ears. Please refer to this link with steps on how to properly wear the LinkBuds: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html

      Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks again for purchasing SONY! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound nice earbuds leak a lot of noise though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Prest0w0,
      Thanks for your time writing this review. We're glad to hear you like the good sound quality of your Sony LinkBuds. Sound leakage is just normal due to its open-ring design that allows you to stay aware of your surroundings without taking them out. Hear calls, listen to music, play games, and hear other types of online content anytime, all while remaining naturally connected to the ambient sounds around you. It also means other might hear what you are listening to, especially at higher volumes.

      You may refer to this link with troubleshooting steps if noise is heard on the LinkBuds:
      https://www.sony.com/electronics/support/articles/00276315?utm_source=glean

      In case you need help with the unit, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Sony values customers opinion as we always strive to provide the best experience possible. We appreciate your feedback. Thanks again for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great buds for active wearers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves these headphones and they are perfect for working out. They dont fall out and are very comfortable to wear. Great for walking around allowing you to hear your surroundings and navigate things safely. The biggest plus for me is noting is sticking into my ear canals which would irrate the insides of my ear during long wears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick, Awesome! We are so glad to hear that you are happy with your new WFL900! Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    To Jam Out Quietly, Prepare Accordingly.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's get the good out of the way first: Great sound quality, Bluetooth is as seamless as you can get on Android, Battery Life is solid, the build quality is superb, and the open-back design is a god-send for those who need it, while not disturbing those around you. However. If you aren't used to hard shell earbuds, prepare for a steep adjustment period. They are more comfortable than the Gen 1 wired Apple earbuds, but only if you can find the right size of rubber support for your ear, and figure out how they fit comfortably in your ear. They also require some trust that they won't fall out (if inserted properly, they absolutely will not) and adjusting them slightly can often result in your music being paused prematurely. But once you get used to them, they truly are one of a kind.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tilted,

      We are extremely pleased to hear you like your new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. It's good to know you appreciate the amazing sound, easy Bluetooth pairing, great battery life, and superb build quality of the unit. Medium-sized (M) ear fitting supporters are attached to the LinkBuds at the time of the purchase. If they are too big or too small, select a different fitting supporter to help the LinkBuds fit better and feel more comfortable. We recommend starting with the larger sizes and working your way down to the smaller sizes until you find the best fit.

      For detailed instructions on how to properly fit and wear LinkBuds Truly Wireless Earbuds, please make sure to follow the guide from this link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647

      The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Odd, but Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are great! They certainly look odd, but the sound is very good. What I like about them is that they allow you hear activity around you very well. If you are looking for noise cancellation, pass on these, but if you need earbuds that allow you to be aware of your surroundings, they are amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JollyOxe,

      That's awesome! We're glad you like the sound quality and noise canceling of the headphones. Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony!

      Regards,
      David Sony_US