Customer Ratings & Reviews
- Model:
- WFL900/W
- SKU:
- 6493583
Rating by feature
- Sound Quality
Rating 3.8 out of 5 stars
- Battery Life
Rating 3.7 out of 5 stars
- Connectivity
Rating 4.0 out of 5 stars
Customers are saying
Customers commend the LinkBuds True Wireless Open-Ear Earbuds for their sound quality, open-ear design, and comfort. They appreciate the ability to hear their surroundings while listening to music and find the earbuds comfortable to wear for extended periods. However, some customers have concerns about the fit, battery life, volume, price, and bass.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great for working inside shop
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love wearing these at work since i am able to listen to my music and also able to hear my surroundings
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Junior, That's great! We're glad to hear that you are enjoying your new Sony Wireless Linkbuds. With the WF-L900 LinkBuds, you are always connected with your everyday life. Comfortably wear them around the clock as you hear sounds around you transparently, feeling nothing on your ear, while you remain in touch with people and places, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Good buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new earbuds. Very discreet and the quality is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelaP,
That's fantastic! We are truly delighted to know that you love your new Sony LinkBuds and that you are satisfied with its superb quality. With LinkBuds, you are always connected with your everyday life. Comfortably wear them around the clock as you hear sounds around you transparently, feeling nothing on your ear, while you remain in touch with people and places, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
KBB
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best pair of ear buds I’ve ever had. They fit great and the sound is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KBB1, Amazing! We're very pleased to hear you like the great fit and awesome sound quality of your Sony Linkbuds. Thanks for choosing Sony! -Sam
- Cons mentioned:Battery life
The classic breaks after warranty expires story
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A few months after the only 1 year warranty, the earbuds started to discharge inside the case by themselves. I would charge them to 100% before going to bed and in the morning they would be at 30% and the case would be at roughly 50%. Sony support wasn't very helpful so now I have an expensive paperweight. I'd stay away.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi VladimirP,
This is not the experience that we want you to have. This isn't normally the case with the Sony LinkBuds. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). We hope you also tried resetting and initializing the LinkBuds. Doing so may help resolve the issue. Please refer to the steps on these links:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449911.html
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449912.html
If still not resolved, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Case Number:
Sincerely,
-Ralph
- Pros mentioned:Sound quality
Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear buds fit comfortably and have great sound. Love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielF,
Awesome! Glad to hear you love the amazing sound quality and comfortable fit of your new Sony Wireless LinkBuds. Our LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing SONY! - Kris
- Pros mentioned:Sound quality
Wish I had purchased sooner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a bit to get used to them and figure out the right fit, but everything's great now and I love them. Excellent sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MMHiltonHead,
Thank you for the 5-star rating! We're glad you love the sound quality of the headphones. Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Great for the work place
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work in construction and these are perfect. I can jam out and still able to hear surroundings and my coworkers
I would recommend this to a friendBrand response from SonyListens
Posted .That's amazing, Hose99! We are happy that our WF-L900 LinkBuds perfectly suits your needs! With LinkBuds, you are always connected with your everyday life. Comfortably wear them around the clock as you hear sounds around you transparently, feeling nothing on your ear, while you remain in touch with people and places, without ever having to pause your personal soundtrack. LinkBuds bridge your daily life and the entertainment you love, wherever you go, whatever you do.
Thank you for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great Headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a very physical job and they stay in all day. The sound quality is great too without blocking out the outside world completely.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ness, Awesome! The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thanks for choosing Sony. Jay
- Cons mentioned:Fit
It’s awesome!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me they are a little big but I adjust the ring with the extra spares they come with!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarD, Great! Thank you for giving the product a perfect rating! We're delighted to hear you are enjoying your Sony LinkBuds and that you were able to get a comfortable fit in your ears with the assortment of ear fitting supporters in various sizes. The LinkBuds comes with different sizes of fitting supporter to suit different ear shapes. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! -Jess
Office headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for office work but i wouldn't recommend traveling with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James,
Thank you for the purchase! We're glad to hear that you like the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Comfortable!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound really well. I like that my ears are open. it’s a nice change because I constantly wear earbuds
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Brandy, We are glad that you like the sound quality of your new Sony LinkBuds. Our LinkBuds headphones feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 water resistance and long battery life, LinkBuds headphones keep you ready for whatever life brings. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
perfection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are much easier to use than the ones i used before and have great audio
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelL208, we're glad you are enjoying our product. Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing SONY. ~Earl
- Cons mentioned:Battery life
No carga el estuche
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.El estuche de carga no sirve, lo conecto y no se carga la bateria
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoseantonioL, Nos alegra que esté satisfecho con su compra! Gracias por elegir Sony!
not by choice but persuasion
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not a big fan of the open ear buds. I was trying to upgrade and the sales person really talked me into these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Misty, thanks for choosing and purchasing our product. We're sorry to hear about your experience purchasing this unit. We appreciate your feedback regarding the WFL900. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for choosing SONY. ~Earl
Great for hiking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the positives outweigh the negatives. Great for open ear hiking when trying to be aware of surroundings. Beats bone conduction headphones out of the water
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel, We are so glad to hear that you are happy with your new WFL900 earbuds! The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. -Carl
- Pros mentioned:Sound quality
Amazing Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great technology and the sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awesome,
Thank you for the 5-star rating and we're glad to hear that you like the sound quality of the headphones. Thank you for choosing Sony!
-David
- Cons mentioned:Bass
Poor sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend, have horrible bass. I was expecting something good,thought the reviews were exaggerating. But they are absolutely not lying. The headphones from the dollar general have better sound quality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi brandon92115,
We regret to hear that you are not satisfied with the Sony LinkBuds. Your feedback is extremely important to us and is very much appreciated. For optimum performance, make sure to install the latest software version of the headphones (via the Sony Headphones Connect app).
Make sure that you are wearing the headphones properly. If the headset is not worn properly in your ears, you may not obtain proper sound quality or volume. You may find this link helpful:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
You also have the option to use the Equalizer/CLEAR BASS function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. Please refer to this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447718.html
Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Cons mentioned:Volume
Not worthy of the Sony name
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uncomfortable (actually hurt after a short while), anemic audio, not much volume, but I did like the fact that they are open air.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ImhotepVII, While we are glad to hear that you are happy with the open air feature of the earbuds, we are sorry to hear that you are experiencing issues with comfort and the audio quality of the WFL900 wireless earbuds. We'd love to help and troubleshoot the issue and make this a better experience for you. In the meantime, please check out our help guide link: https://helpguide.sony.net/mdr/linkbuds/v1/en/index.html. On this link you can find instructional videos on how to find the perfect fit for the headphones which will help getting a better comfort and performance.
For the sound quality, please check our help guide link: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html
Should you need further assistance, please contact us for help.
Please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Cons mentioned:Battery life
Unusable due to battery life
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life of this product is atrocious. The right earbud goes from 100 to 0% in under twenty minutes. Not only that, the left earbud goes from 100 to about 60% in the same time.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Brandon,
Thank you for the review and we're sorry to hear what happened with the battery of your headphones. Please check this link below on how to isolate and resolve your issue.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00204618?cpint=spt-mdr_triage_00204483_charge
If the situation does not improve, even after following these steps. Please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Cons mentioned:Volume
Rob’s quest for loud in ear headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for these higher end in ear head phones, but the sound was not dynamic and the volume was way to low.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Robertsdenon,
We are sorry to hear you're not having the best experience with your LinkBuds. If the headset is not worn properly in your ears, you may not obtain proper sound quality or volume. If the part of the headset where sound is output is not oriented correctly toward the ear canal, the sound quality may sound poor or the left and right sound localization may sound misaligned. If any of this is the case, check that you are wearing the headset properly in your ears.
For Low sound level, check the LinkBuds help guide at https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445796.html
For additional details regarding how to replace ear fitting supporters on the LinkBuds: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00275647
If you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess