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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8187 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the MDREX14AP Wired Earbud Headphones favorably for their sound quality, comfort, and affordable price. Many appreciate the fit, lightweight design, and inclusion of a microphone, along with its compatibility with phones. However, some customers have reported issues with the volume control. A few have also mentioned that the battery life could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 8,187 reviews
  • Rated 3 out of 5 stars

    Sound isn’t great but inexpensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a replacement for Apple buds. Much less expensive than Apple buds but comparable sound quality, which isn’t great with either

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Cliffbigtime!

      we aregret that the headphones failed meeting your expectation. Sony takes into consideration all feedback as it helps us in improving our products. Thank you for choosing Sony!

      -Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbud review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbud headphones work really well, I purchased several pair for family members.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear buds. Can't beat the price you pay for the quality sound. Sony has always made good products and still have good sounding ear buds at cheap price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things sound great considering the price. Not the best available, but sound is good and I can buy ten pair for the price of one of the cool brands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK but wires are too thin

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of wires is below Sony level. I am trying to be extra careful not to break them. The wires tend to tangle

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Comfortable with media controls built-in

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty standard earbuds; quality sound, built in volume +/- as well as a pause button.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound for the price. Could use more lower end frequency

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these because of the low price. But when my daughter tried them out, she said they have a great sound!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they do the job. feel cheap. come with 3 different sizes for ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty decent for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Sounds fine. No complaints so far. I need 2 more words.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If my wife likes 'em...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    then they're fine by me. If you're in the market for a budget set of buds, with OK sound, these guys will work. My wife likes 'em and that's all that matters.

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 1 out of 5 stars

    If i could give less than a star I would, ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are no good they are not loud, one of the ear bud is messing up..Best Buy is not letting me return them because it's been more than 15 days and I ordered them online.. I just couldn't seem to get to the store because of my business schedule so it's definitely not a good idea to buy these headphones online they are not worth the price either. Just not worth it...

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unsatisfiedcustomer, We are sorry to hear these. You may visit the article below for troubleshooting steps:
      https://www.sony.com/electronics/support/articles/00024731
      https://www.sony.com/electronics/support/articles/00086441
      Regards,
      Vincent sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these ear buds often. Great quality for what I use them for and cheap enough if I lose them (or the cat chews the cord lol) I dont even really care

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it as a temporary replacement. Not bad, for average music listening on iPhone. Had not replaced it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Dependable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these 2 months ago, still using them daily for laptop use. Pretty good!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy. Sound stopped working within 9 months. Tried to replace it under warranty. Sony customer care says the warranty is only for 90 days eventhough bestbuy website and customer care says it is 1 year. Even contacted both customer cares and both are adamant in their stances and asking to contact the other one. Terrible service from sony as well as bestbuy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Decent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of headphones. Sound great and not much wear and tare. Plastic ear piece is different, but does stay in ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tunesss, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, just the mic is a bit low so needed to be lifted up for calls. Excellent for hearing music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of replacing skull candy ear buds when one side or the other went out. So far these sound great with well balanced sound in both sides.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average headphones for average use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're quite average but serve an average purpose.

    I would recommend this to a friend