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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8188 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the MDREX14AP Wired Earbud Headphones favorably for their sound quality, comfort, and affordable price. Many appreciate the fit, lightweight design, and inclusion of a microphone, along with its compatibility with phones. However, some customers have reported issues with the volume control. A few have also mentioned that the battery life could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 370 Showing 7,381-7,400 of 8,188 reviews
  • Rated 4 out of 5 stars

    Great for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones to use with the PS4 for chatting with friends and they are perfect for that use. Inexpensive, easy to use, and not too bulky!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Okay headphones, broke in 6 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay headphones, broke in 6 months. Decently comfortable, pretty standard ear buds. The part encasing the speaker broke in half on me at a molding seam. I think? Never had that happen before but the wiring didnt give out first like most other headphones. Perhaps I bought a pair with fault casing or something but it is what it is.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the earphones. Have been using similar one but white color for years now and still worka great. Like this color more than white

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, sound quality not the best. Plug is at right angle which interferes with some smart phone cases.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never expected such a bad product from Sony. I have multiple earbuds, some really cheap but never had this bad quality from day 1. There is static noise, the connection is not good, and the mic is horrible. Stay away from these and buy one with better cables.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Audífonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buen sonido,bonito color y precio accesible ,estan bien

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphones. a good option for someone not wanting to spend a crazy amount of money on headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, Simple Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use earbud headphones. I was looking for something low tech and these fit the bill!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ugh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old school Didn’t realize they were corded until right after I hit purchase Immediately got a hold of Best Buy and After a lot of hassle was unable to cancel the order

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The product doesn't fit the name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren't as good as I expected. At times people could not hear me which is frustrating. I would not recommend it to any one.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nase,

      We regret to know that you are having sound issues with this unit, please check the link below and follow the steps provided to isolate the fix the issue:

      https://www.sony.com/electronics/support/wired-headphones-in-ear/mdr-ex14ap/articles/00024731

      Regards,
      Zac
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    not comfortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very uncomfortable to wear. Brought Apple earphone instead which it is much better and worth the high price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Needed a traditional jack earphones for the switch and this did the job perfectly. Creates a great deal as well, even on a flight.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Great head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for every $ . Awesome head phones and daily use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sony Earbyds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was terrible, a real waste of money. They worked wonderfully in the beginning and ended up dying on me the day after my warranty expired. Only lasting 2 weeks for the price definitely not worth it. I take very good care of my headphones so I know it wasn't customer error.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage…. Would not stay connected to my phone or anybother device. Wouldnt even power off. Tried all the reset options and still would not work. Do not waste your time, several others have same issue. Just save yourself the trouble and purchase another option.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works well for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for me, use it when walk the dog, Also when moving snow some of the other one i have had didn't do well in the cold .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable earbuds and I do not have to be concerned about the falling out onto the ground.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They break to easy. Always a shortage in one of the buds. I stopped buying them. The insurance last only so long.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Head phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this earbud head phone for my son and looks great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NanE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a college student Best Buy is my favorite place to shop they have everything you need and are helpful on any questions i have

    I would recommend this to a friend