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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8190 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the MDREX14AP Wired Earbud Headphones favorably for their sound quality, comfort, and affordable price. Many appreciate the fit, lightweight design, and inclusion of a microphone, along with its compatibility with phones. However, some customers have reported issues with the volume control. A few have also mentioned that the battery life could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 8,190 reviews
  • Rated 3 out of 5 stars

    Very poor quality cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not pleased with this product, very cheap and poor quality. Not worth the price even if it was under $10

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dysfunctional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From I opened these, there was a shock in the connection which doesn’t happen with other earplugs/headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made earphones, they didn't last more than a month of using them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone jack falls out of my phone constantly and I can’t even put it in my pocket lightly without it falling out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were defective! I had to take them back andthe replacements were defective as well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product . Good for kids and temporary usage. Ok

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got it for the MIC , stopped working within the hr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these , the same day they stop working , couldn’t hear anything after half an hr and then the mic stopped working .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Please do not buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately these are not good for much and were very cheaply made

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They BROKE 1st week.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good quality I bought these for my brother and they broke 1st week he used them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re relatively cheap but you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked for about a month and then went bad. Wouldn't recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for young children

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 15 year old used for 6 months without issues. Not so much for my 10 year old. Fell apart in 8 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for a while

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it did not meet my expectations and stopped working within the first one week.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are so bad. People couldn’t hear me they couldn’t hear background noise louder than my own voice.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClareseB, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron sony_US

  • Rated 3 out of 5 stars

    Blueheadphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son to use in computer class. No complaints yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective piece

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    defected piece and returned, but good part is that very well handled by Best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sony ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work at all. I could not use it. It was a waste of money to me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones stopped working 2 weeks in. I threw away the box which is why I wasn't able to return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin cord that tangles easily and sound quality is poor especially bass.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Randy, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good replacement ear buds for my kids iPod. It doesn’t sound as good as Apple’s but good enough.

    I would recommend this to a friend