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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 8190 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the MDREX14AP Wired Earbud Headphones favorably for their sound quality, comfort, and affordable price. Many appreciate the fit, lightweight design, and inclusion of a microphone, along with its compatibility with phones. However, some customers have reported issues with the volume control. A few have also mentioned that the battery life could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 8,190 reviews
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Just simple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need some fast and cheap, this are the ones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trash, they broke. The soldered wire came off with the housing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 pairs only used a few days before they broke. Pretty worthless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones worked fine but are flimsy. The design is just ok and the cord is thin and flimsy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2.. 1st one Broke <24hrs. 2nd one was broke when the package openned

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice quality product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality product. Very well made. Plastic is not cheap.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    headpods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one side works Too short return window Oh well 2020 is almost over!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chesoe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap..............................................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in 2 months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the speakers died in a few months. Good warranty though they sent me a new pair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My advice: BUY ANYTHING ELSE! You can hear wind right through the wires and the wires also make a lot of noise.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ronrealtor, We're sorry to hear that the unit is not working properly. You may check this link out for further isolation of the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/47327/p/40940,40971,96927/c/65,66/kw/noise%20
      ~Ralph sony_US

  • Rated 3 out of 5 stars

    Oh Well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work well with my nephews tablet...Oh well...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    fit well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids seemed to like them more than others but they didn't seem to hold up as well as others.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flimsy and easily snaps. Pretty bad quality and does not meet any expectations

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ganesh, We always appreciate customers providing us feedback as it helps us in improving our products and services. We're always looking to make Sony better. -Erin Sony_US

  • Rated 1 out of 5 stars

    Not great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds stay comfortably in your ears but the sound from the cord moving around ruins the sound!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well with the iphone but not with my Android phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sorry headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad product. Stopped working just after one month.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones were average. They were ok for the price. But my daughter damaged them after a few weeks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the phone your pocket with the head phones and you start moving sometimes the song will pause.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christian, thank you for sharing your feedback about the unit. I will have your feedback forwarded to the relevant department as we always looking to make Sony better. Once again, thank you. Regards, ~Erin sony_US

  • Rated 1 out of 5 stars

    Awful sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low volume, no bass, sounds like I'm in a bathroom. Better off finding some on the side of the road.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, we're sorry to hear that the headphones failed to meet your expectations. We'll make sure to your feedback reaches the team for improvements and possible changes. Your input is greatly appreciated. Best regards, -Mark sony_US

  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these headphones online and thought since they where Sony they would be good. No I get them and try to use them and they fall out without even moving and the sound is terrible and every time I moved with my phone my sound would cut out. And the connection to my phone was terrible. I loved the colors though. And Best Buy was great with the return.

    No, I would not recommend this to a friend