4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 8190 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.5 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the MDREX14AP Wired Earbud Headphones favorably for their sound quality, comfort, and affordable price. Many appreciate the fit, lightweight design, and inclusion of a microphone, along with its compatibility with phones. However, some customers have reported issues with the volume control. A few have also mentioned that the battery life could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,190 of 8,190 reviews
  • Rated 1 out of 5 stars

    Disgusting used earphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did curbside pickup and got dirty, used earphones in a torn box (the listing on their website didn't say open box or used). I was told I can't return them without going in the store, but I'm high risk for COVID. Don't trust these people for curbside pickup.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not reccomend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't reccomend these they have alot of static and noone could hear when i used it to talk on the phone and the audio quality wasnt good while listening either

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Right ear bud broken within 2 hours of purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    20 minute drive is just long enough to not return these. so annoyed. probably why on sale because the right ear bud broke in half, how is is just baffling since i had just removed to look at and test volume and 1 hour later, half the bud is in my ear and 1/2 is dangling out. Just awesome

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in less than 2 months. I've always thought Sony was a reputable brand, but I've bought 3 of these in the past year. They just stop working. If I wanted something that lasted 2 months, I would've gone to the dollar store.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tn09, we are sorry that the unit did not live up your expectation. Please reach us out at socialsupport@am.sony.com and let's see how we can be of assistance. -Erin sony_US

  • Rated 1 out of 5 stars

    Don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for a international flight. They were broken on the 1st use. One sided wasn't working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could give it a zero. Both earpieces died over about a month, maybe 20 uses. Do not purchase these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to return this item but couldn't go to store I don't know they will accept or not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left earbud volume lower than right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these headphones for about 3 months. Light usage (to and from work during the week) and you can barely hear anything out of the left earbud. I would avoid getting these.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bkpana, We're sorry to hear this. Kindly check the link below for troubleshooting steps to further isolate the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/38966
      ~Ralph sony_US

  • Rated 1 out of 5 stars

    Poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones stop working after a couple of weeks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    i dont like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont like its ergonomics, its not for my fit at all.

    No, I would not recommend this to a friend