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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5252 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the excellent sound quality as a major highlight. They also appreciate the comfort, good fit, and lightweight design, especially considering the affordable price. However, some customers have noted that the battery life is short. Additionally, concerns were raised about the cord length and the absence of a microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 5,252 reviews
  • Rated 5 out of 5 stars

    Cost was great and they worked as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two for a long trip my wife and I were taking. The battery life was great. They worked great and made a long plane ride seem short.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and relatively inexpensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK headphone given cost. It is not that comfortable, however.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present, and I haven't heard back, about the headphones. Sorry, I can't give a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones is a great investment also need them for class they are very good Best Buy is a good store to shop.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sony - Noise-Canceling Over-the-Ear Headphones - B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange my 1st pair as the noise canceling feature kept on cutting in/out. I use mine on the plane for movies & audiobooks. They are only okay w/out the noise canceling feature, but with it on, the reader's voice is much clearer/easier to hear.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ama1, We do appreciate giving us this honest feedback. This will surely help us in improving the quality and performance of our headphones. Thanks. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Nice headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, they don't sit well on my head. Other then that they work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were a step up for me and I am glad that I got them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Budget headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did its purpose while traveling to Hawaii. Decent materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for me and my use of it. The price is right and the delivery time was good for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but I screw came out of ear phones have to return them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for iPad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for iPad. Kids have been using these for their iPads for school and have yet to have a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift. Upgrade to lower quality headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Don't really cancel out noise in an office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are only rated to cancel out a certain frequency of noise that is not really found in an office environment. Maybe better for cancelling out engine noise from a plane - they are decent headphone but not for cancelling out noise in an office.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Cannon, We appreciate your input. You may try to adjust the earpads and make sure they perfectly fit your ears. Otherwise, noise canceling will not function properly. Check here for more tips: https://docs.sony.com/release//Manual_4540896121.pdf. Regards, Vincent sony_US

  • Rated 4 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works, I only wish it was a full ear cover as that would work better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable, soft over the ear.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy Sony headphones. No issues. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchase I’ve made last month while window shopping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great and are compact for storage. The noise cancelling is an asset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok headset but noise canceling on airplane is marg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you bring plug adapters as different airlines use different plugs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio quality all easy to use so far no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for Brother in law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the reviews I settled on this for my brother-in-law. He is enjoying them a lot. Glad I was able to purchase them for him.

    I would recommend this to a friend