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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5252 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the excellent sound quality as a major highlight. They also appreciate the comfort, good fit, and lightweight design, especially considering the affordable price. However, some customers have noted that the battery life is short. Additionally, concerns were raised about the cord length and the absence of a microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 5,252 reviews
  • Rated 2 out of 5 stars

    Good for airplane, but no Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried two brands of noise canceling headphones before a long flight. This pair seemed flimsy compared to the others.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value why pay more. This product works extremely well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ok for cheap headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an audiophile, so the sound seemed fine to me. The noise cancelling is a joke though. If buying for the NC, look at the higher end Sony headphones or bose.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pete, we regret that the NC feature of the headphones failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Rated 3 out of 5 stars

    Generic build quality and performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a fair review, given I am coming from owning Bose but I expected better quality and performance out of these. Yes, they work but constantly feel as if I might break them. Noice cancellation is 6 out of 10.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, item has great material and amazing features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My work location doesn’t allow wireless headphones so I got these and they are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Headsets!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use headsets right out of the box....no issues noted...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response and delivery. I think you are doing a fine job against Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stupendous audio quality from a highly-respected company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do exactly what I need from over the ear headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony products always the standard.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    searched out head phones and best buy had best selection and prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids use them for online school. They work very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife to use with her iPad. She absolutely loves them. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My nephew said he enjoyed this headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted these headphones to my nephew and he said he very much enjoys these..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for a family member who drives cross country a few times a year...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for travel

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for air travel. They do a pretty good job of noise control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for the price. Was sketched at first but overall very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Best Buy" provided great advice, and I could not be more satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - Noise-Canceling Over-the-Ear Headphones - B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this purchase. It met my needs on my flights to Canada and Hawaii.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise canceling headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the best and you'll never regret it. That has been my motto for years. Buy Sony! 'Nuff said!

    I would recommend this to a friend