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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5252 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfort, and reasonable price of the product, with its lightweight design and good fit also receiving praise. However, some users have expressed concerns regarding the battery life, which they find to be short. Additionally, the cord length is sometimes considered too short, and the absence of a microphone is noted by a few.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 5,252 reviews
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sound is good comfort is bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok bought these for my girlfriend to replace the ones she broke. they sound good for the price but she says they hurt her head after 5-10 mins in the ear area. she has a small head so my big head is certainly a no go. they seem well built but 5-10 mins of comfort just isnt going to cut it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chill999, Thank you for your feedback on your experience with your headphones. We are sorry for any inconvenience you had experienced. Please be assured we take this very seriously and continuously strive to improve our products. You may refer to the link below for assistance.

      https://www.sony.com/electronics/support/wired-headphones-headband/mdr-zx110nc/articles/00015243


      Regards,
      Erin
      Sony Social Support Sony_US

  • Rated 1 out of 5 stars

    Poor Poor Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to find noise-canceling headphones for $50, especially with Sony's name on the side. As someone who has owned Bose noise-canceling headphones for many years, I wanted to get my 11 year old daughter some noise-cancelling headphones for her trip across the country. I didn't want to spend Bose-like money as she takes care of things about as well as most 11 year olds. I figured these were Sony, so although my expectations weren't that great due to the low price point, I figured they wouldn't be too horrible. Well, I was wrong. These are obviously re-labled junk headphones that Sony puts their name on in order to have an entry-level product. Complete garbage. I would not be exaggerating to say they're of similar quality to the "free" earbuds some of the airlines give you. They really are that bad. Garbage plastic, garbage wiring, terrible sound, just junk all around. I'm actually surprised Best Buy would stock these in their store. I expect a certain level of quality when I think of Best Buy.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeI, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you -David sony_US

  • Rated 3 out of 5 stars

    is ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is ok for travel but is better is you get a better quality speaker.but for the price is ok.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NA

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is semi okay but the noise cancelling is not there I still here everything with the volume up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are smaller than the last set of Sony headphones I had ,but, they are fine for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deed, We value your feedback and we will surely take note of this for the betterment of our products. ~Ralph Sony_US

  • Rated 3 out of 5 stars

    Noise muffling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are better than average ear buds but they are noise muffling not noise cancelling.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no complaints yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift. Product was not expensive. Have not received any complaints so assume it works as it should.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's an ok headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke after 3 days. The screw came out and now my son only use one side

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the computer they worked okay but one side stopped working after about 6 months

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not too Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were not bad, but they were not as good as I had hoped. I prefer to go back to using ear buds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's wrong with these headphones is cheap connections. How many times do they work till the wires mess up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Davbigdave, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Cheap made, gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. They are not very comfortable, need batteries for the noise cancelling, and are made of plastic. Can break very easily but, are good for the right person. Got them for my grandpa who does not care for crazy technological features and he loves them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item Broke within the 1st year ear piece separated = Not Happy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound good but the noise cancelling wasn’t as good as others. Decent, but not great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greg, We regret to hear that your device's performance failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 3 out of 5 stars

    okay earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would recommend to friend on a budget there are better noise canceling earphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyTVWatcher, thanks for recommending and choosing Sony! - Ella Sonystyle

  • Rated 3 out of 5 stars

    no

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did this once and i do not wasnt to do it again ...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product. The Noise-cancelling stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The Noise-cancelling stopped working after a few months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fairly well, but you can still hear the outside noise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed because noise cancellation didn't work well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small headphones and the quality is not the best I returned it and got something else.

    No, I would not recommend this to a friend