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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 5252 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfort, and reasonable price of the product, with its lightweight design and good fit also receiving praise. However, some users have expressed concerns regarding the battery life, which they find to be short. Additionally, the cord length is sometimes considered too short, and the absence of a microphone is noted by a few.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 5,252 reviews
  • Rated 1 out of 5 stars

    Sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made. Feels like you have to be gentle with these. Definitely not for music producers. I used them during flight. They were ok. I would not say they are noise reducer. There are much better out there. If you want sound reducer get V-moda

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    forget it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. not noise canceling, and battery does not last for long

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Marginal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head sets worked only marginally. i should have bought the more expensive noise cancelling head sets.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Viper54, We regret to hear that it didn't live up to your expectations. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department.
      ~Ralph sony_US

  • Rated 2 out of 5 stars

    Not for the audiophile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound out of these was okay. It's better to spend a little more for a higher quality set to get optimal sound

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ppewamo, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were advertised as cutting out background noises but I still could hear what was happening all around me.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ephesus, We regret to hear that your device's performance failed to meet your expectations. Your feedback is highly appreciated, it will be a big help in improving the quality of our products. The noise canceling function is effective in low frequency ranges such as airplanes, trains, or offices (near air conditioning, etc.) and is not as effective for higher frequencies, such as human voices.
      Thanks,
      ~Ralph sony_US

  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for with these the cheap cost is enticing but go ahead and spend more to get a quality pair.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryan, Thanks for bringing this to our attention. We will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Rated 1 out of 5 stars

    Bad Cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good quality while they lasted but the cable went rapidly went bad after a month of small studio use! may be defect, but I noticed after a few weeks I would have to play with the cable to get the quality at 100% quickly it became bad to the point where they were basically unusable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor noise reduction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two pair for a trip. Very little if any noise reduction. Gave away both pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Head Problem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what do you expect for 40 bucks. it is okay.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noise canceling with buz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Did get a buz sound through head set. Using cheap 20 dollar set now. No back ground buz

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Annmarieknows, We are sorry to hear this issue with your unit. This problem is related to the compatibility and connection of the devices. Kindly check the possible solution to this issue from this link. https://us.en.kb.sony.com/app/answers/detail/a_id/38966
      Regards, -Jay sony_US

  • Rated 2 out of 5 stars

    Never used them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used them because it's like the were made for little kids, so I just turned them

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cords are too short. Any really use them in the office

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bubba, we regret that the headphones failed your expectations and thank you for sharing your feedback about the unit. I will have your feedback forwarded to the relevant department as we always looking to make Sony better. Thanks! Regards, ~Erin sony_US

  • Rated 2 out of 5 stars

    Sound cut out in one ear after two weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two weeks, the sound started cutting in and out of one ear. I sent them back to Sony for repair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Minimal noise reduction on airplane.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very little noise reduction on an airplane. Actually hurt my head after wearing For awhile

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barry, We do apologize for the inconvenience and we always appreciate customers who take time to give us their feedback. We will forward this feedback to the right department. Regards, -David sony_US

  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great. Would not recommend. Voice is not that good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't cancel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't cancel noise on flight. I turned it off then on then off then on - made no appreciable difference.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t good quality at all, the sound was bad over all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a gift. Older and doesn't want to deal with technology. He loves them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return almost immediately

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, i had to return the product because after 30 minutes of use one of the speakers produced only static.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality wiring

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wiring in the V section is poor quality, wires are exposed. The surround sound is great but wish the wiring would of hold up better for 50 bucks it should last at least 3 to 4 years. Won't recommend them to anyone.

    No, I would not recommend this to a friend