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Customer Ratings & Reviews

$58.00
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Customer reviews

Rating 4.3 out of 5 stars with 5252 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfort, and reasonable price of the product, with its lightweight design and good fit also receiving praise. However, some users have expressed concerns regarding the battery life, which they find to be short. Additionally, the cord length is sometimes considered too short, and the absence of a microphone is noted by a few.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,252 reviews
  • Rated 2 out of 5 stars

    Over Priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's over priced for this product. It should have been $10.00

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came apart the first day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was my second pair. I used a lot of glue on the first pair to keep the ear cover in place. Finally gave up. Purchased a second pair thinking it was just a bad pair. The second pair last a day before the ear cover was found on the floor of the gym. There will not be a third pair. Best Buy refunded the purchase price on the second pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not cancel noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones certainly blocked out some sound but certainly didn’t cancel noise

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geri, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Rated 2 out of 5 stars

    fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for on an airplane, as far as noise canceling, not so much!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, David! We regret to hear that it didn't live up to your expectations. The noise-canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Your feedback is highly appreciated. It will be a big help in improving the quality of our products. ~Ralph Sony_US

  • Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I paid, I excepted more. They really do not cancel out noise like they claim.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Finally, We regret to hear that your device's performance failed to meet your expectation. The noise canceling function is effective in low frequency ranges such as airplanes, trains, or offices (near air conditioning, etc.) and is not as effective for higher frequencies, such as human voices. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. ~Ralph sony_US

  • Rated 4 out of 5 stars

    traveling wired ear headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used this product in a 20 hour commercial flight. very easy to use or handle.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    poor sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes, they don't cost much so ok for the money, but I was disappointed with the sound quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work so I returned them. Usely sony is good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Previous model was better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel and look cheap. Plastic and cheap wiring, don’t expect them to last long.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a while, the speaker in my left ear, went completely dead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very useful product...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be useful for people that do not have sensitive ears. They actually made my ears hurt

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Herbie33jo, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. You may check this link out for more information about using the headphones:
      https://us.en.kb.sony.com/app/answers/detail/a_id/34285/p/40940,41446,95185/c/65,66/kw/hurt%20
      ~Ralph sony_US

  • Rated 2 out of 5 stars

    Not noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them back because they were not noise cancelling at al!. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charlene, It is sad that the headphones had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. I'll forward this to the right department.
      Regards,
      Vincent sony_US

  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really don't cancel much noise, or at least not enough for me. Nice foldable design.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vrai, Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Rated 2 out of 5 stars

    You get what you paid for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend these headphones if you are wanting the noise canceling feature.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MEK22, We regret to hear that this headphone failed to meet your expectations. This unit has a noise canceling feature. The noise canceling function is effective in low-frequency ranges such as airplanes, trains, or offices (near air-conditioning, etc.) and is not as effective for higher frequencies, such as human voices. You can check the user manual from this link for more details:
      https://docs.sony.com/release//Manual_4540896121.pdf
      Regards, -Jay sony_US

  • Rated 4 out of 5 stars

    Good for my kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid loves it. Bought it to go with his tablet and DVD player. Works great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It wasn’t really cancel noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard a lot sound when I listen to music and it’s not cover my heard enough

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robeltong, we regret that the headphones failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit for listening but did not reduce noise

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gladys, Sorry for the inconvenience.The noise canceling function is effective in low-frequency ranges such as airplanes, trains, or offices (near air conditioning, etc.) and is not as effective for higher frequencies, such as human voices. For more information please check the link below. Thank you.-Jay
      https://us.en.kb.sony.com/app/answers/detail/a_id/30807/c/65,66/kw/noise%20cancelling sony_US

  • Rated 2 out of 5 stars

    poor connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When us ring wired connection was poor. Tried 2 different units with same result.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible freq range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones have literally NO LOW END. Like, it maybe has a 400hz-10k hz range LOL. I wish I would've known that they're dog water for DJing or production because I picked these up just to have a spare.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great on airplanes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect design for use on airplanes and can be used with cell phones.

    I would recommend this to a friend