4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$58.00
Save $1.99
The comparable value is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 5252 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the excellent sound quality, comfort, and reasonable price of the product, with its lightweight design and good fit also receiving praise. However, some users have expressed concerns regarding the battery life, which they find to be short. Additionally, the cord length is sometimes considered too short, and the absence of a microphone is noted by a few.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 5,252 reviews
  • Rated 1 out of 5 stars

    Not comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife picked these up for me as I was in need of a new pair of headphones. Unfortunately they do not fit comfortable over my ears, and the headband kept sliding back. Sound quality wasn't terrible but not impressive either, not worth the money mostly just based on the design and fit.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Tiles, The headband of this unit is adjustable. Make sure to adjust it according to the size of your head. We appreciate your feedback and we will make sure this will be forwarded to the proper department. For other details about this unit, you may visit the link below:
      https://docs.sony.com/release//Manual_4540896121.pdf
      Regards,
      Vincent sony_US

  • Rated 1 out of 5 stars

    noise cancelling unnoticeable/volume problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in addition to no discernable noise cancelling on my flight, while listening to music there was such an increase in volume when the captain broke in to speak, it caused me to instinctively knock the headphones off my ears. no one else using other devices had the same reaction

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Alright for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was alright, but didnt really cancel any noise

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cris, The noise canceling function is effective in low frequency ranges such as airplanes, trains, or offices (near air-conditioning, etc.) and is not as effective for higher frequencies, such as human voices. We appreciate your feedback and we will forward this to the proper department.
      Regards,
      Vincent sony_US

  • Rated 1 out of 5 stars

    HEADPHONES FOR A STARTER.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'M A LITTLE DISAPPOINTED...A LOT OF PEOPLE TOLD ME THESE ARE GREAT FOR THE PRICE BUT I FOUND THAT MY FORTY YEAR KOSS SOUNDED AS GOOD. THEY SOUND LIKE I'M IN A TIN CAN WITH MY MUSIC. I'M TRUELY SORRY, BUT I MAY HAVE TO RETURN THEM DEPENDING ON BEST BUY'S POLICY ??

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not comfortable for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed I have always liked sony product. I just bought these headphones went out to my car tried them on they were not comfortable at all I couldn't imagine wearing them for a long period of time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very little difference when you put cancellation on

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hawk, We regret to hear that your device's performance failed to meet your needs. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Poor noise reduction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slight noise reduction. Average sound. Returned them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi McCruzer, we regret that the headphones failed to meet your expectations and we thank you for providing us with an honest feedback. Your input is greatly appreciated. Best regards, -Mark sony_US

  • Rated 1 out of 5 stars

    Sony Headphones - cheap quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine broke at the rotation in the first couple of weeks. Worst quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are barely noise cancelling, only a little

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, jayp, The noise canceling function is effective in low-frequency ranges such as airplanes, trains, or offices (near air-conditioning, etc.) and is not as effective for higher frequencies, such as human voices. We will forward this feedback to the proper department. Thank you. -Vincent sony_US

  • Rated 1 out of 5 stars

    Low quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible headphones. The quality is the worst I’ve tried. Feels like plastic jabbing into your head and the sound quality is average. I’d rather spend $500 for headphones than use these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really Bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation barely does anything. The only real effect of turning it on is to increase the volume of music. Testing with various background noises, I only noticed a minor reduction of noise with the reduction turned on. Not at all worth it. Returned within hours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received at Christmas time. Item is broken after less than three months of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst headphones Ever!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Sony speakers you could ever buy!! Horrible quality! If you want awful sounding headphones then get these over the ear Sony headphones! Shame on Sony for making such crappy headphones!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWFUL! Worst headphones I've ever bought. Flimsy, terrible sound, just awful. I actually just returned them last week. Moral of the story: if you buy cheap headphones, you get CHEAP headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very poor quality, unfortunately I was out of the country and could not return it in the allotted 14 days

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more noise reduction that this item came with

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    garbage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolute junk - bought two at the same time flimsy and noisy $50 worth $15

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Muffled sound

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from the headphone was very muffled. I may have purchased a defective product. I, therefore, returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service! Your company sent me defective p

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Online sent me a defective set of headphones! The noise reduction feature produces an annoying humming sound so I cannot turn it on! Don't you check the product before you sell it. Really poor service!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my brother. He loves it!!! Good price point and reliable brand.

    I would recommend this to a friend