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Customer reviews

Rating 4.3 out of 5 stars with 5244 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the above-average sound quality and comfortable fit of the Noise-Canceling Wired On-Ear Headphones. Many appreciate the comfortable design, lightweight feel, and great price. However, some customers have noted concerns about the short battery life and cord length. Additionally, some customers have noted the absence of a microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 5,244 reviews
  • Rated 3 out of 5 stars

    Solid headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my dad for listening to stuff on his phone. Gets the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for my kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s has some noise reduction but is not as much as the bigger sony

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling not great. Headband needs padding. But ok for the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marc, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Sony - Noise Canceling headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected for a cheap set of headphones. I would not buy another one due to the wires having a tendency to get tangled up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sony Noise-Canceling Wired Headphones are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones work exactly as described and were less expensive than other brands.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it - or buy it somewhere else

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great for 2 weeks. Then simply stopped canceling background noise. I changed battery, the on light is turned on. If you do buy it, buy it elsewhere. The return process thru best buy is difficult. The website says I have to include original box, manual, cables, power supply,... This is a battery operated device. No power supply, and I threw out the paper that showed how to put the battery in. Best buy is losing a long time customer

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It will do for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item because I'm a faithful Sony products consumer. The price range was good. The noise cancelling properties of the headphones were disappointing. If the use is to drown out airplane noise, be prepared to be disappointed. It's good for general use such as music and watching those airline movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Leap618, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.

  • Rated 3 out of 5 stars

    Decent headphone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are decent headphones, definitely not hi fidelity but OK for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for noise canceling. Weird connections. So buyer beware

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The bad reviews are right . . .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unfortunately it does not cancel the outer noise. I mostly just boosts the sound coming through the headphones. Noise around me was not cancelled out at all. I was extremely disappointed. The joke was that when I returned them to Best Buy, the counter person basically said that the low cost headset all do the same bogus thing - just raise their volume more. We both agreed that the only way to get true noise canceling headsets is to pay the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Next time I would spend more for a better set of headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    far for the product cost, about fifty percent of what I thought I was getting

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phones, needs carrying case...................!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Cheap but doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to a Bose noise canceling headseat, the Sony is about 5x cheaper, but the product is worthless if you want to use it to enjoy music during a flight. Just spend the money on the Bose. And if you want to go fancy buy the wireless 35.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s use nomarl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can use for listen book not for music.the bass too low

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok headset but its not best headset out there good for the money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but the like a bigger comfy ear cushion.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the cost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. These must have been made for tiny or child ears. They were so uncomfortable that I ended using what the airlines offered instead! Also, there was such as minimal difference when the noise cancellation was activated. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great! I tried to use them on our ten hour flight to Hawaii and they did not work very well for me! They did not cancel or reduce the plane noise or surrounding noise from other passengers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    headsets are cost efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for the cost but really don't block out the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mets121, The noise canceling function is effective in low frequency ranges such as airplanes, trains, or offices (near air-conditioning, etc.) and is not as effective for higher frequencies, such as human voices. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US