Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$48.49
Save $11.50
The comparable value is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 5244 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the above-average sound quality and comfortable fit of the Noise-Canceling Wired On-Ear Headphones. Many appreciate the comfortable design, lightweight feel, and great price. However, some customers have noted concerns about the short battery life and cord length. Additionally, some customers have noted the absence of a microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 5,244 reviews
  • Rated 1 out of 5 stars

    Bad Cable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were good quality while they lasted but the cable went rapidly went bad after a month of small studio use! may be defect, but I noticed after a few weeks I would have to play with the cable to get the quality at 100% quickly it became bad to the point where they were basically unusable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Head Problem

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what do you expect for 40 bucks. it is okay.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor noise reduction

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two pair for a trip. Very little if any noise reduction. Gave away both pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noise canceling with buz

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Did get a buz sound through head set. Using cheap 20 dollar set now. No back ground buz

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Annmarieknows, We are sorry to hear this issue with your unit. This problem is related to the compatibility and connection of the devices. Kindly check the possible solution to this issue from this link. https://us.en.kb.sony.com/app/answers/detail/a_id/38966
      Regards, -Jay sony_US

  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a gift. Older and doesn't want to deal with technology. He loves them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never used them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used them because it's like the were made for little kids, so I just turned them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great. Would not recommend. Voice is not that good

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 1 out of 5 stars

    Not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cords are too short. Any really use them in the office

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bubba, we regret that the headphones failed your expectations and thank you for sharing your feedback about the unit. I will have your feedback forwarded to the relevant department as we always looking to make Sony better. Thanks! Regards, ~Erin sony_US

  • Rated 2 out of 5 stars

    Sound cut out in one ear after two weeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two weeks, the sound started cutting in and out of one ear. I sent them back to Sony for repair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t good quality at all, the sound was bad over all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Minimal noise reduction on airplane.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very little noise reduction on an airplane. Actually hurt my head after wearing For awhile

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barry, We do apologize for the inconvenience and we always appreciate customers who take time to give us their feedback. We will forward this feedback to the right department. Regards, -David sony_US

  • Rated 1 out of 5 stars

    Poor quality wiring

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wiring in the V section is poor quality, wires are exposed. The surround sound is great but wish the wiring would of hold up better for 50 bucks it should last at least 3 to 4 years. Won't recommend them to anyone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Over Priced

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's over priced for this product. It should have been $10.00

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    fair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for on an airplane, as far as noise canceling, not so much!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, David! We regret to hear that it didn't live up to your expectations. The noise-canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Your feedback is highly appreciated. It will be a big help in improving the quality of our products. ~Ralph Sony_US

  • Rated 2 out of 5 stars

    Did not cancel noise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones certainly blocked out some sound but certainly didn’t cancel noise

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geri, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Rated 1 out of 5 stars

    Came apart the first day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was my second pair. I used a lot of glue on the first pair to keep the ear cover in place. Finally gave up. Purchased a second pair thinking it was just a bad pair. The second pair last a day before the ear cover was found on the floor of the gym. There will not be a third pair. Best Buy refunded the purchase price on the second pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work so I returned them. Usely sony is good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I paid, I excepted more. They really do not cancel out noise like they claim.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Finally, We regret to hear that your device's performance failed to meet your expectation. The noise canceling function is effective in low frequency ranges such as airplanes, trains, or offices (near air conditioning, etc.) and is not as effective for higher frequencies, such as human voices. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. ~Ralph sony_US

  • Rated 4 out of 5 stars

    traveling wired ear headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used this product in a 20 hour commercial flight. very easy to use or handle.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a while, the speaker in my left ear, went completely dead.

    No, I would not recommend this to a friend