Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$48.49
Save $11.50
The comparable value is $59.99

Customer reviews

Rating 4.3 out of 5 stars with 5245 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the above-average sound quality and comfortable fit of the Noise-Canceling Wired On-Ear Headphones. Many appreciate the comfortable design, lightweight feel, and great price. However, some customers have noted concerns about the short battery life and cord length. Additionally, some customers have noted the absence of a microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,245 reviews
  • Rated 2 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a while, the speaker in my left ear, went completely dead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    poor sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes, they don't cost much so ok for the money, but I was disappointed with the sound quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Previous model was better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel and look cheap. Plastic and cheap wiring, don’t expect them to last long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible freq range

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones have literally NO LOW END. Like, it maybe has a 400hz-10k hz range LOL. I wish I would've known that they're dog water for DJing or production because I picked these up just to have a spare.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not noise cancelling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them back because they were not noise cancelling at al!. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charlene, It is sad that the headphones had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. I'll forward this to the right department.
      Regards,
      Vincent sony_US

  • Rated 2 out of 5 stars

    Very useful product...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be useful for people that do not have sensitive ears. They actually made my ears hurt

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Herbie33jo, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. You may check this link out for more information about using the headphones:
      https://us.en.kb.sony.com/app/answers/detail/a_id/34285/p/40940,41446,95185/c/65,66/kw/hurt%20
      ~Ralph sony_US

  • Rated 2 out of 5 stars

    You get what you paid for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend these headphones if you are wanting the noise canceling feature.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MEK22, We regret to hear that this headphone failed to meet your expectations. This unit has a noise canceling feature. The noise canceling function is effective in low-frequency ranges such as airplanes, trains, or offices (near air-conditioning, etc.) and is not as effective for higher frequencies, such as human voices. You can check the user manual from this link for more details:
      https://docs.sony.com/release//Manual_4540896121.pdf
      Regards, -Jay sony_US

  • Rated 2 out of 5 stars

    Not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really don't cancel much noise, or at least not enough for me. Nice foldable design.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vrai, Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Rated 4 out of 5 stars

    Good for my kid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kid loves it. Bought it to go with his tablet and DVD player. Works great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It wasn’t really cancel noise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard a lot sound when I listen to music and it’s not cover my heard enough

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robeltong, we regret that the headphones failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Not worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit for listening but did not reduce noise

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gladys, Sorry for the inconvenience.The noise canceling function is effective in low-frequency ranges such as airplanes, trains, or offices (near air conditioning, etc.) and is not as effective for higher frequencies, such as human voices. For more information please check the link below. Thank you.-Jay
      https://us.en.kb.sony.com/app/answers/detail/a_id/30807/c/65,66/kw/noise%20cancelling sony_US

  • Rated 2 out of 5 stars

    poor connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When us ring wired connection was poor. Tried 2 different units with same result.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nope just nope i hated the fact i spent 50$ on this when i can spend 50 on skull candy thats more comfortable and better quality then whatever this is

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great on airplanes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect design for use on airplanes and can be used with cell phones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keeps falling apart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery cover keeps falling off. It's pretty annoying. Other than that they work pretty well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son but they broke really quickly and the sound quality was pretty bad

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work but not very comfortable to wear and the quality seems to be substandard.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maverick, thank you for sharing your input about the headphone. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward this to the proper department. Thank you for your time. ~Erin sony_US

  • Rated 1 out of 5 stars

    Not what I hoped for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones have only modest noise cancelling capability (and that's being nice). They sound average when turned on and horrible when powered off.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DougieT, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, to troubleshoot it check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/47327. -Oscar. sony_US

  • Rated 1 out of 5 stars

    Not noise cancelling at all.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this trusting the description from the Best Buy website and my previous experience with Sony products. Sony is a great brand but they made a mistake on putting their name behind this design. The noise cancelling is minimal and you have to blast the music to avoid the external noise. Definitely not to be use on an airplane.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DisappointedBuyer, thank you for taking the time to write a review. We apologize that this unit failed to meet your expectations and for the disappointment this has caused you. Based upon the specifications, The noise canceling function is effective in low-frequency​ ranges such as airplanes, trains, or offices (near air-conditioning, etc.) and is not as effective for higher frequencies, such as
      human voices. Your feedback is highly appreciated. Again, thanks, Dave Sonystyle

  • Rated 1 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have the proper jack for my stereo amplifier, even though the rep said it did. Had to return, sorry.

    No, I would not recommend this to a friend