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Customer reviews

Rating 4.3 out of 5 stars with 5245 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the above-average sound quality and comfortable fit of the Noise-Canceling Wired On-Ear Headphones. Many appreciate the comfortable design, lightweight feel, and great price. However, some customers have noted concerns about the short battery life and cord length. Additionally, some customers have noted the absence of a microphone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 5,245 reviews
  • Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very underwhelmed with these headphones, I returned them and naught another brand.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, thank you for your message. It is unfortunate the Headphones did not meet your expectations and decided to return it. Howeve, SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. Oscar. sony_US

  • Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t really cancel the noise and had a static noise in the background

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Traysee,

      The noise canceling function is effective in low-frequency ranges such as airplanes, trains, or
      offices (near air-conditioning, etc.) and is not as effective for higher frequencies, such as human voices. If there is a distorted sound coming from the background, Clean the plug of the headphones with a soft dry cloth.

      https://www.sony.com/electronics/support/res/manuals/4540/45408961M.pdf (Troubleshooting)

      Regards,
      David Sony_US

  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 4 out of 5 stars

    Good Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are nice for the price. They feel comfortable on your ears, even if you have them pierced. They are noise canceling and sound pretty good. I was going to buy the Beats Solo Headphones and read such horrible reviews for such a high price. I am glad I went middle of the road with these Sony Headphones instead as I'm not a professional and just need them for traveling and to plug into my computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful couldn't hear music .returned them. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amw7, We regret to hear that it didn't live up to your expectations and had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph Sony_US

  • Rated 1 out of 5 stars

    Ear Pad fell off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear pad fell off first time i used it and could not be rettacjhed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Basic headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for...do not expect much on the noise cancellation.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Rated 1 out of 5 stars

    Does not block out sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not block out sound as Description on box indicates.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charl, We regret to hear that this unit failed to meet your expectations.
      Sony takes into consideration all feedback to improve the performance and quality of our products and services, we're always looking to make Sony better.

      We appreciate your time sharing this feedback.

      Regards,
      Zac sony_US

  • Rated 1 out of 5 stars

    Not reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the noise cancellation feature cuts on and off after just a few weeks of use!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      hI Duke, we are sorry that the unit did not meet your expectations.Keep in mind the noise canceling function works for noise in the low frequency band primarily. Although noise is reduced, it is not canceled completely.The noise canceling effect may not be pronounced in a very quiet environment, or some noise may be heard.*Emily*Sonystyle

  • Rated 1 out of 5 stars

    Mediocre headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of cheap headphones that work better than these.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jojotorch, We regret to hear that your device's performance failed to meet your needs. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't cancel noise not a very good product. We returned them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Catkis, we regret that the unit had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Rated 1 out of 5 stars

    doesn't cancel noise, waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product absolutely does not work,don't waste your money period!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dissatisfied. The noise canceling function is effective in low-frequency ranges such as airplanes, trains, or offices (near air-conditioning, etc.) and is not as effective for higher frequencies, such as
      human voices. Thanks. -Mark sony_US

  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Sony brand but the plug broke on first airplane trip.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TexasTheEoodlands,
      Please check the link below for further assistance.
      https://esupport.sony.com/US/p/service.pl
      Thanks,
      >Joffrey sony_US

  • Rated 1 out of 5 stars

    not too pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used only 2 times and a piece keeps coming off!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiMi, thank you for bringing this to our attention. Please do contact our support team by visiting http://eservice.sony.com/. They will be more than happy to help you out with the headphones. Hope to hear from you. Best regards, -Mark sony_US

  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned them they were very cheaply made and didn't work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What are these supposed to do? They don't do anything.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, thank you for your message. The noise canceling function is effective in low frequency ranges such as airplanes, trains, or offices (near air conditioning, etc.) and is not as effective for higher frequencies, such as human voices. Oscar. sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great audio, but there are some minor issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great. They have great mid-range and low end sound. However, these are not Over-The-Ear headphones. They are On-Ear. The audio sounds crisp and clear but only if you are using power from a AAA battery. Which we all know will not last forever so unless you are carrying an extra battery around with you, you may end up having your battery die in the middle of listening to something. Lastly, the microphones on the outside of the headphones just seems a bit pointless. Sure it has its pros but the cons I've noticed is it picks up every time you run your hand over it, and you will not be able to hear anything coming from it if you're outside on a windy day. That being said, these are very good headphones and I would definitely recommend them to someone else in need.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sony headphones cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancellation is far from the declared 95%. but for this money it is probably impossible to do more. very far from Bose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    You get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are good for the price, but lack in some areas. The sound quality is ok, but the noise cancelling is slightly disappointing. They are simple to set up, just install the supplied battery in accordance with the instructions, and plug them in. With the noise cancellation mode off, these sound somewhat flat, like you are listening through a thin wall. With noise cancelling on, the sound is acceptable. Pros: Easy set up, good sound with noise cancelling on, somewhat comfortable. Good on a budget. Cons: Noise cancelling is subpar.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony noise-cancelling headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Comfortable to ear. Noise cancelling feature works better on background hums than it does on human voices. The headset has lots of moving parts, so it's a little awkward to put on, but is fine otherwise. I've not had it long, so I don't know about durability yet. Satisfied so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Super Low Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these as soon as I was able to try them out at home. I put in the battery and turned it on. It didn't cancel *any* noise. Ambient noise sounded exactly the same whether it was turned on or off. I think you have to spend a lot in order to get high quality, noise-cancelling headphones.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BostonStrong, Thank you for your feedback on your experience with your headphone. We regret to hear that it has to be returned. Please be assured we take this very seriously and continuously strive to improve our products. We will forward this to a relevant team. Regards, -Erin Sony_US