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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 465 reviews

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91%
would recommend
to a friend

Customers are saying

Customers often highlight the NWZ-E380 Series Walkman's sound quality, ease of use, and storage capacity as its main advantages. Many users appreciate its long battery life, durability, and reasonable price. However, some customers have expressed dissatisfaction with the screen resolution and the lack of Bluetooth connectivity in the provided headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 465 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great MP3 player. Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it is small and i wanted something to use while exercising or doing yard work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great MP3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mp3 for the price.....only complaint can not make a play list on the mp3 but everything else is sony quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so much for your feedback. - Oscar. Sonystyle

  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good for lots of songs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. it is able to hold more of my music than other mp3 players I've bought in years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great MP3 player for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this MP3 player for my mom, she love music. It's easy to operate & the battery is good too.. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MP3 player is solid. It does exactly what it's supposed to do. I bought it to play music and it does so brilliantly. I recommend this to anyone who wants good music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LNPSI, you chose the best brand! We are happy to hear your experience with your new Walkman. Thank you for choosing Sony! - Vincent Sonystyle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for just wanting to listen to music.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you just want to listen to music. Easy to download music onto MP3 player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new mp3 player...it looks great and it feels great in the palm of my hand. The only thing is that when you add a lot of songs onto your mp3 player it takes a few seconds to load on your PC. Another thing i noticed is that i own a pair of Sony headphones (MDR-AS200) and the sound is very poor. I figured it would work great with the mp3 player, being they're both Sony products. Other than that it's a very good mp3 player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife used mine, she liked it so much I bought a second one. It's easy to navigate and downloading music to it is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great mp3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i a not a fan of apple so this is agreat mp3 player and you can still sync to itunes if you want to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device, it is just like the old ones that I had that I have lost. However, there is one thing that I do not like with this newer model. I do not like the fact that it places it on hold if passed. I like the older model where the hold was on the side and you choose when you want the unit to hold. This is a very annoying feature in my eyes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello petrie9913! Thank you for bringing this issue to our attention. The unit will automatically set the unit to standby mode if it pauses for more than 3 minutes, keep in mind that in order to be able to used the unit after it has been paused for a long period just press and hold the OPTION/PWR/HOLD button to turn on the screen again.~Jeannette Sonystyle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for audio books!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses this on his long drives to and from work to listen to his audio books! He loves it and it works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mgncreader,
      We're really glad to hear that you are already having a good time with your Walkman! Thank you for choosing Sony! >Joffrey Sonystyle

  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Sony Walkman upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with my previous Sony Walkman which was 8gb. I wanted more space for more music. I purchased one with 16gb

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better then an ipod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is better then an ipod. the only two things that stop this from being an 5 is no touch screen and can't expand on the 16 gigs. I can plug this into my computer and move music from my external hard drive to this player and not have to go through itunes(i hate itunes). if itunes is your thing you can use itunes. this little thing is great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    repeat purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item again after the one I had for about 6 years took a dump. I love this product & the fact that all of my stored music can be added to it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great MP3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity MP3 player. Easy to operate. The FM signal reaches crystal clear local stations. Great for exercising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice simple MP3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently purchased an MP3 player for the first time. The one I bought was decent but I wasn't completely satisfied with it, so I bought this Sony in addition. What I like about this player that was better than my previous one is this reads folders. Very important to me because I want to have multiple folders for various playlists. Some players mix every song together so you can't separate by genres or favorites or whatever. This player has a volume leveler I guess I would call it. Its annoying when you're listening to this at work through a stereo and some songs are really loud and others quiet. This somehow levels out the volumes so they are all pretty much the same. That's very nice option. Also I believe I've noticed that when I add songs to the folders, they automatically go into alphabetical order. With my other player they would just go in last to the last spots which means I'd have to extract the entire folder, put the songs in order on my computer and then re-enter the folder into my player, which is stupid. Although I've used this player little since its new and I'm sure I'll discover more about it, so far I have no issues with this. I would definitely buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great memory space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony products I have a lot of space for my pictures, videos, and music. I recommend this product to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mp3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the Sony Walkman series of mp3 players, the simple design and intuitive menu system are an obvious plus for me. The only issue i have with this particular model is in how you lock/unlock it, instead of having a convenient slider on the side (like previous models), you have to hold down the option button for a few seconds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you for your feedback. Oscar. Sonystyle

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problems with the device. Easy to upload my mp3 files to it and the battery last longer than another brand of mp3 player I have used in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome MP3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality for an mp3, very nice device.

    I would recommend this to a friend
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