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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 298 reviews

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93%
would recommend
to a friend

Customers are saying

Customers admire the NWZ-E380 Series Walkman for its user-friendly interface, remarkable sound quality, and affordable price point. Users appreciate its extended battery life, portability, and built-in FM radio. While some users wish it had Bluetooth capabilities and better earbuds, overall, customers are pleased with its durability, compact size, and ample storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 298 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mp3 player...highly recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleasantly surprised how easy it is to use and navigate.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Excited to find this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the ONLY mp3 player I could find at Best Buy in mid-December, so I was excited! Then my granddaughter poo-pooed it as not nearly enough data storage (grandpa's a music lover) and we found 4 times the data at half the price elsewhere.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grandma52,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you. >Joffrey Sonystyle

  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mostly a great mp3 player. controls mostly self explainitory but not all. had to figure out I needed to place in pause to power down. otherwise use was pretty simple. really durable. I have dropped several times and it still works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a Christmas present. The memory is just the right size and it is a fraction of the cost of an ipod. Sony always makes good products I'm very happy with this one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good mp3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice mp3 player. It does what is expected and it is easy to operate. I like the screen size. it is larger than most and that makes it easier to read. I would buy this mp3 player again if I needed another mp3 player.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far the player has performed well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had several less expensive mp3 players (Sansa, Eclipse), and having them die far too early, I decided to try Sony. So far it has performed well. If it lasts a long time I will be quite satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grand daughter and she loved it. I helped her load music on it as well... Neat little piece... It's a shame there are so few MP3 payers out there anymore, but nowadays everyone has a Cell Phone that "does it all"...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Very hard to shut off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is small & easy to carry it is hard to shut off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound for a music lover.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This MP3 player is a best example of how the forward progress of technology in sound has come. For although I thought for sure I was going to need ear covered headphones, there is no way I would replace these earbuds with any kind of headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great as gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device as gift. It was a present to my old friend. He is a beginner to use some portable storage music device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a Sansa. The fm radio reception is much better. Using tactile buttons instead of a tiny touchscreen is a better way to design this. I use it for my exercise, and I can set it and forget it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Walkman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really great. It works wonderful. I use it often.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So so MP3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could only download about 8 albums.kept rejecting others.the older Walkman was much better.could download any album.very disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Holds plenty of music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, holds plenty of tunes, great sound quality, very easy to carry around in purse, on airplane, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for 7yr daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my 7 year old daughter. Have some problems with videos. However, I'll be buying her a tablet for Christmas..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent to use at work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get radio reception at work, but can now listen to my MP3 that has been loaded with music that I want to hear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great MP3 Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a several Sony MP3 players. I like that they are small and easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    my opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not loud enough I felt it does not compete with others on the market and confusing to turn off

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lulu,
      We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time. >Joffrey Sonystyle

  • Rated 5 out of 5 stars

    Purchased for listening to books on "tape"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walkman does what I wanted it to with play back of stories. BUT trying to stop player and turn off NOT EASY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I night this product. I lost the first one.

    I would recommend this to a friend