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Customer Ratings & Reviews

Model:
SRSXB2/BLUE
SKU:
4836808
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Customer reviews

Rating 4.7 out of 5 stars with 2496 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the portable Bluetooth speaker's excellent sound quality, strong bass, and ease of use. Many appreciate its long battery life, impressive volume, and compact size. Positive feedback also highlights the speaker's Bluetooth connectivity and reasonable price. While some wish for complete waterproof functionality, the overall customer experience appears highly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,496 reviews
  • Rated 3 out of 5 stars

    Lacks bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair of these speakers to keep in the bathroom. 2 major cons for me made me return them. - Lacks bass. Sounds like your average bluetooth speaker. - Stereo mode only works when streaming music via bluetooth not aux.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MountainLife! It is unfortunate that the unit had to be returned for not meeting your expectations, we will make sure to review your feedback to improve our units. Thank you ~Jeannette sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Speaker busted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a year of having this speaker and it is busted :( Other than that it was a nice speaker and sounded great before it busted :(

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the portable speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I had a problem with was the off button wouldn't go off once it was charged and the voice recognition to call a person by phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Portable speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this for Christmas. Started out good, but had to get a replacement because the first one started sounding bad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a decent speaker to listen music to thisnisnfor you! If you try to pair Bluetooth via an IPad the sound quality is not the best.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once Battery got low the volume/sound would get low too... even when being charged it would stay low.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No base

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for good base, it's not a good product. Quality of sound is not that exceptional. It's disappointing that tvs can't be synced to this device even those smart tvs of Sony with Bluetooth capability. Max sound is not enough when comparing to other beat boxes in the market.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great for s beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product moves , it literally moves to vibrations. I can't place it on any shelves as it will fall off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's pretty decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn't any better than a cheaper off brand name one I purchased, but it does work well nonetheless

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Llll, We regret to hear that this unit failed to meet your expectations. We value your feedback and this will surely be forwarded to the proper department. Thank you for your time. -Jerome sony_US

  • Rated 3 out of 5 stars

    Reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the impression the "sampler" in the store are better than mine... But this is ok for the use I bought.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No option to skip songs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should've done more reading on the box. Bought my wife this bluetooth speaker and she HATES it. Her old one had the ability to skip songs if it was one she didn't want to hear. This speaker does not have that option so it's useless to her. She said "if I have to bring my phone in the bathroom to skip songs then I don't need a speaker." *sigh*

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TJ5773, we regret that the speaker failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward this onto proper department for improvement. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Rated 3 out of 5 stars

    Works well hard to sync two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work but I have had trouble syncing two up to my phone and their range is very limited

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK at that price. Portable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker is very handy and sound quality is OK. Not bad. Would be good if it has a remote.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    decent bluetooth speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is pretty decent one compared to price point... not great quality though

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a gift for my daughter. It is a nice color, but it is not that loud.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello happy! We appreciate the feedback regarding the volume of this speaker since it will help us improve our future units. Keep in mind also that the volume level can be affected if the battery is not fully charged.~Jeannette sony_US

  • Rated 3 out of 5 stars

    Inconsistent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a good mid-range speaker. This one does not hold a constant volume.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's ok but not what I was hoping for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth connection is easy to pair but the range of the Bluetooth is very limited. Anything further than 15 feet from my iPhone and the audio cuts in and out and eventually loses its connection. The audio is ok, but lacks a full range sound. The extra bass button can be too much and over compensates.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NotGonnaDoIt, We regret to hear that this unit failed to meet your expectations. We value your feedback and we this will surely be forwarded to the proper department for future improvement of our products. Thank you for sharing your review with us. -Jerome sony_US

  • Rated 3 out of 5 stars

    Just an average speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is okay but it gets too noisy at higher volumes. I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For price not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in a room but not too well outside. You get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi express0715, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. -Jerome sony_US

  • Rated 3 out of 5 stars

    good, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has good quality, but I feel that it could be better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kim23, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US