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Customer Ratings & Reviews

Model:
SRSXB2/BLUE
SKU:
4836808
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Customer reviews

Rating 4.7 out of 5 stars with 2496 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the portable Bluetooth speaker's excellent sound quality, strong bass, and ease of use. Many appreciate its long battery life, impressive volume, and compact size. Positive feedback also highlights the speaker's Bluetooth connectivity and reasonable price. While some wish for complete waterproof functionality, the overall customer experience appears highly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,496 reviews
  • Rated 3 out of 5 stars

    Great Bluetooth speakers for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband's first experience with Bluetooth and he was over joyed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works for a while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my Sony gave out on me within six months of purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    had interference static noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality was just ok, had too much static and interference

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate for my need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have the sound I thought from the display in the store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Brought it my my 12 year old....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She liked it but had some issues with connection to Bluetooth .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds good when fully charged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the device is playing during charge it doest sound good.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi vicky, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife. Works well outside in the gazebo.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Jaybird, We appreciate your time and feedback. Thank you for choosing Sony! -Vincent sony_US

  • Rated 3 out of 5 stars

    Battery life short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds ok, but the battery only lasts about three hours

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PartyHardy, If the volume level of the speaker is set to maximum, the usage life will be approx. 3 hours. Time may vary, depending on the ambient temperature or conditions of use. -Jerome sony_US

  • Rated 3 out of 5 stars

    Pretty good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price pretty good sound but not great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cute portable speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could use a little more bass! Other than that great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible hands free calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a Bluetooth speaker works pretty well but for a hands free phone devise is terrible. I purchase a second one thinking I just got a defective one the first time, but the second unit was just as bad!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi latinelectronics,We regret to hear that your device's performance failed to meet your needs. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Better as a single unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pairing of two units difficult and spotty playback

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi strowyl, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for bringing this to our attention. -Jerome sony_US

  • Rated 3 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied but not impressed. Sound not that great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Took it back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was awesome when plugged into device. Sound was horrible and muffled when using the blu tooth. That's the whole reason I bought it. Took it back.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Roll12x, It is unfortunate that the speaker had to be returned. We will forward your information to the proper department. Thank you for your feedback. -Vincent sony_US

  • Rated 2 out of 5 stars

    Would just the bigger speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok item but shuts off a lot when in use called customer service they said the problem is with all devices we use it with and not the speaker

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Great little speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a Jawbone / Jambox wireless speaker for years and years when one day it went missing. 30 days later I decided I may never see that little speaker again, so I went online to buy another only to find out it has been discontinued. Now what? I found a bunch of reviews about a lot of little speakers but the reviews that impressed me the most were the ones about the Sony Xb2. And being black Friday weekend, I was able to purchase one online for $50 off the price and pick it up at a local Best Buy. A few hours later I was listening to my music stored on my iPad through my new Sony Xb2 portable wireless speaker. Set up was easy; it paired to my iPad instantly. The sound quality is fabulous. The volume range is high / loud that I couldn't turn it all the way up because it was too loud -- unlike my Jambox I had to use it on the highest volume level to be able to hear my music throughout my house. With the Sony Xb2, no need to blast it. There is enough volume to keep me singing all over my house. I bought the black one, which I preferred. And the styling is nice and compact. It has small rubber (I think) feet on the bottom of the speaker to keep it from moving while played, unlike my Jambox which sometimes vibrated itself off the counter. I like that the Xb2 has this feature; it reduces my worry of it falling. The tone and the base are perfect and I can really enjoy my downloads. I recommend this little speaker to anyone considering it. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Nice sleek design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery dies to quick. And it moves to much because of the bass But good sound and bass for a portable mini.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rieks,
      Please check the link below for further assistance.
      https://eservice.sony.com/webrma/web/index.do
      Thanks,
      >Joffrey

  • Rated 2 out of 5 stars

    Not good for Amazon Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would return this if I could but my 15 days are up. It does not connect to Amazon Echo Dot unless very close by. What good is that?

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PamRock, we regret that the unit failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products. We'll pass this to the proper department. ~Erin sony_US

  • Rated 1 out of 5 stars

    Worst electronic purchase I've ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 50 class Smart Television would not connect to the internet. I contacted LG and Best Buy Geek Squad, after going through the basic information with them and spending (4) fruitless hours trying to connect, I gave up. I ultimately had to return the Television to the store only to be told, this was an ongoing problem with this item and the reason it was on sale! I will not shop at Best Buy again!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Randy2112, It seems that you are referring to a different product. We still appreciate your time posting your message. -Vincent sony_US

  • Pros mentioned:
    Bass, Sound quality, Volume

    Rated 5 out of 5 stars

    Great sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had so many terrible bluetooth speakers over the years, we finally wanted a good one without spending a ton of money. We used the demos in the store to get a sense of what was worth the price, got this on sale and think it is an absolute steal. The sound quality is crystal clear, extra bass gives it a full sound, and it gets LOUD. Currently using in our backyard at half the volume and it is more than adequate. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnnaM,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey