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Customer Ratings & Reviews

Model:
SRSXB2/BLUE
SKU:
4836808
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Customer reviews

Rating 4.7 out of 5 stars with 2496 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the portable Bluetooth speaker's excellent sound quality, strong bass, and ease of use. Many appreciate its long battery life, impressive volume, and compact size. Positive feedback also highlights the speaker's Bluetooth connectivity and reasonable price. While some wish for complete waterproof functionality, the overall customer experience appears highly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,496 reviews
  • Rated 2 out of 5 stars

    Get a better speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker sounds good probably will last long but the battery life is way too short seems as if it doesn't even charge

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Svtgera, thank you for your message. The actual battery life will vary depending on the temperature, the equalizer settings of the audio input device, etc.The battery life is Approx. 12 hours of use. However, troubleshooting steps are available in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/65100. Oscar. sony_US

  • Rated 2 out of 5 stars

    works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use this speaker for my tv, clarity is not as good as i thought it would be, buts gets the job done for my purpose,

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi john, We regret to hear that this unit failed to meet your expectations. We value your feedback and we will surely be forwarding this to the proper department for the betterment of our products. Thank you for sharing your review. -Jerome sony_US

  • Rated 2 out of 5 stars

    Overpriced and mediocre sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted decent kitchen speaker. Not happy with overall sound. Better choices out there

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for my liking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to use like I wanted as my items to go with this got canceled, unhappy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker was crackly and popped when I used it. Returned it and Blyth the Beats Pill.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PS4Chick, Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review with us. «Jerome

  • Rated 2 out of 5 stars

    Just Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for a large area. Sound does not carry well. Returned this item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know I bought as gift for my nephew, we will see.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this exactly 1 year ago and it no longer works. I was already not impressed with the sound (bass is not good) but when the charge port stopped working I was completely disappointed. Do yourself a favor and purchase a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I am not happy with this speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to turn it on yesterday and NOTHING!! No sound. It shows that it is on when I press the on button and the pairing light is on. All cables are plugged in solidly and still no sound!It had been working very well up untill yesterday and then NOTHING!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    sound is not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with a name sony it be expected alot better quality

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gold,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you for choosing Sony.
      >Joffrey

  • Rated 1 out of 5 stars

    Speakers did not sync properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these speakers in order to be able to sync them. I only had the speakers approximately 5 to 10 feet from one another but they were not sinking properly. 1 speaker would be approximately one second ahead of the other speaker

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing punch for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I was looking for a speaker for work and didn't feel like mortgaging my home to get a Bose or Beats. I have always enjoyed Sony products and I have thoroughly enjoyed it. It has great sound, some great base for the size, easily connects to my devices and yes, the short charge cord sucks but if you have longer cables you are all set. I get a seven hours of use out of it everyday and I am sure it can go longer. I got two more, one so that I can play them in stereo, and one for a friend for Christmas because she liked it when I brought it over for a party. I highly recommend this product to anyone looking for a solid, great sounding, moderately priced BT speaker for use wherever.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth constantly disconnects sounds quality is terrible unless at low volume. Forget the extra bass it only sounds distorted. Only giving 1 star because I cant give zero

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    So far exceeds expectations!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony SRS-XB2 was purchased today in the morning hours after a lengthy test of the sales floor model. I'll admit that I came for the UE Megaboom of which I used to have at one point until I regretfully sold it to a pawnshop (what a mistake). As I was trying to muster up the courage to grab another UE product (considering how expensive they are), I glanced over and saw the group of Sony entertainment Bluetooth speakers and grew curious of the family of supposedly bass boasting speakers(on sale for $75 after California tax). I stepped over hoping that at one of them would be able to work (usually display models are destroyed) with much of my great luck, the bigger and littler brothers both functioned as I sampled the different preset tunes as I observed the sounds. Let's just say I couldn't wait to rip open the mini one's box and take advantage of this speakers wondrous features: Bluetooth and NFC was such an effortless setup and was playing tunes straightaway, my oh my and paired with my Sony Xperia XA Ultra, I was unstoppable! The equalizer settings built in to my phone gave this speaker the cherry-on-the-top perfection as I was able to tune it to my ear's greatest pleasure. The flow of the bass which kicks in selectively, means I can switch it on and off with the right music, with the richest forms of bass, from classical all the way to the soul hitting R&B. This speaker, I have to say is remarkable for it's size and the sound and bass have no distortion, unless you're trying to purposely blow the speakers. The charging time on this speaker is pretty swift as well and the calls are very clear and premium. I'm thoroughly satisfied with this and am proud to call it my most beloved audio anywhere experience!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fantastic!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    current sale price is amazing at 49.99. This speaker is awesome. Hands down superior sound for comparable units. Enough bass and high notes sound clear. Love the battery life, in time I do wonder what the average will be. My previous speaker was great but this is just so much better. I'm not one for a ton of buttons so this works perfectly and syncs with all devices with ease. Still can't believe it's at this current price, this is a must! Was charged right out of the box that was a nice touch, way to go Sony! My new favorite toy by far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this expecting to listen to music consistently. It cuts out, Bluetooth drops, and will occasionally hold a charge. Waste of 100 bucks.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jason, thank you for your message. If the sound skips, fluctuates, or the connection is lost during Bluetooth wireless communication, check the next link to truobleshoot it: https://us.en.kb.sony.com/app/answers/detail/a_id/41837. Oscar. sony_US

  • Pros mentioned:
    Battery life, Sound quality, Volume

    Rated 5 out of 5 stars

    Great Bluetooth Speaker for Anyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony portable speaker is the best speaker I've ever heard. The sound quality is fabulous, and the volume is overwhelmingly loud, I tend to use it at 1/2 volume it's so loud. The battery life is great too and charges relatively quickly. The build seems rather durable and has rubber feet with an almost sticky texture to them so the chances of it falling off a table or something are slim. I recommend this product for anyone looking for a portable Bluetooth speaker.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer Service sucks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good but online customer service is the worst I have experienced in a retail store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too pricey for the sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with the performance or function of this product for the price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GODS4C,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey sony_US

  • Rated 1 out of 5 stars

    didnt meet expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    either I had received a defective item or just didn't work right

    No, I would not recommend this to a friend