Customer Ratings & Reviews

Was worth the upgrade. Haven't had any issues since I've had them.

Almost one year using them, no disconnections, easy to wear, I use glasses and I am not affected by the pressure as others headsets. Really nice.

Bought these for my husband as a gift and he was very happy!

I had did my research saw some negatives regarding these headphones. I must say they work beyond my expectations. Now it only been maybe a couple weeks since I bought these but they work well. This comparing to some ps4 headphones that wasn't wireless. So this is great upgrade for me.

It’s great for me I use it all the time………………………..

Amazing quality on this official wireless headset for the PlayStation 5. The headset itself is comfortable and build quality is good as expected from Sony.

They are amazing, can hear everything, the problem is sometimes there is a problem with the mic imbedded in the headphones so it’s kinda annoying if you are playing games that need communication.

Glad I got them but seems like typical gaming headphones imo and I don’t prefer the feel of it on my ears. Nonetheless worth it if you want quality headphones for gaming.

Christmas gift for my daughter to go with ps5 slim

Very uncomfortable, sounds ok but dont get very loud on ps5 personally id spend the extra for a better headset

Top super perfect i love it If you nedd a good headset just buy it

Might boil down to personal preference but these tend to hurt my ears after an hour or more of continued use. The audio quality is just okay, on par with middle of the road headset. Only saving grace is the integration into the PS5 system. Muting the headset and seeing the light lit on the controller to show you you are muted is great. Good for $99

When you put these on, its like you are immersed in the game. Definitely a great accessory at night when you want to play your game but not disturb others.

Buying an extended warranty is the best thing to do

Great headphones easy pickup was in and out with help from staff

This was actually very simple to setup; automatically linked to my headset settings from PS4 to PS5.

Best ps5 ear phones ever there really reliable I love them.

I love this item wish I could use it everyday enjoy

I bought another pair as a gift for my uncle and he loves this headset!

Received my new sony Pulse 3D headset the other day, comfortable, easy to set up and use, and was very pleased until I attempted to use this in a party chat on PS4 Pro, Standard PS4, or on PC (Discord) where the microphone produces a consistent chirping/ beeping/ clicking noise in the background of the mic feedback, whether I am talking or not. This occurs when using the included wireless dongle on PS4 Pro, PS4, and PC. On the box and product website it says works "plug and play" with PS5 and PS4 consoles as well as PC/ Mac. I bought this to use on PS5 and my PS4 Pro for the time being. I truly believe I got a defective unit, So I tried calling PS Tech Support they said to call Bestbuy bc I did not purchase through direct or ps store, I called bestbuy and they told me that defective headsets/ controllers/ etc. need to be dealt by from the manufacturer, Called PS Tech Support a second time, got transferred 4-5 times, all of the agents putting me on hold and eventually all saying "we do not have any troubleshooting steps available at this time, we will need to transfer you to someone who can assist", finally ended up in a live support chat where I was told that someone will get back to me in 1-2 days and that is where I am at currently. If I dont hear back or get anywhere with this person that is supposedly reaching out to me, then I am just going to return this defective unit to bestbuy and get my money back, be done with it, and just use my old setup... Was looking to benefit from the 3D and wireless features on this unit for PS5 but sony really dropped the ball on QA and tech support with this one... :/