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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 8827 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are impressed with the PULSE 3D Wireless Gaming Headset's sound quality, comfort, and 3D audio features. Many also appreciate its long battery life and compatibility with various gaming consoles. While some users noted the volume could be improved and the bass could be stronger, the overall feedback points to a positive user experience. Minor issues with button placement were also mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 422 Showing 8,421-8,440 of 8,827 reviews
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my boyfriend and he loves them! He’s obsessed with them. Mission accomplished

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent but could be better for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice when they don’t cut out! For some reason the headset cuts out like crazy but unfortunately because of the pandemic not a ton of mics at the store to choose from

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband and he absolutely loves them! They were a hit for this Christmas!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There are better headsets out there with 3D audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see everyone rushing to buy this headset but from what I have seen online the build quality is average. Mine was lost but I would buy a different headset over this one. 3D audio is available on many other headsets.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless fun

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for about 6 to 8 months had 4 pairs that just kept cutting out and then dieing after

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas present for my son

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas present for my son, i picked up black Friday when they were only $69

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't Hold Up

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had this for over a year and the covering over the ear parts came apart. I'm a streamer and need to use my headphones a lot and this didn't hold up long enough.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great for smaller craniums or no glasses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    #GeekyTechyCool As someone that wears glasses these were just not usable for me. They fit tooooo tight on my head and hurt to wear. I went with a time tested favorite the Steelseries.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought and excellent open box.. come to find out it was missing hardware and broken. They said I would be able to return it for a brand new one at any location. Had to pay the difference between the two, when I was told it would be replaced.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t not buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overrated headphones!!! The quality is very cheap for $100. I’ve these headphones for less than a year and the “fake leather” is starting to peel. I recommend buying turtle beach.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Did not disappoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect as expected. Completely satisfied. Operation and process smooth and awesome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crackling sound with no fix

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few days if use, started to hear craclikg sound in the background. Treid to rest the bluetooth connection as advised on the Somy website. Didnt work. Tried charujg again. Tried resetting many times. Made sure all other electronics are tirned off in fhe surrounding. Nothing worked. Bad quality not eexpected from Sony.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good upgrade from the original headset I bought with my old PS4 back in 2013.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset from Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though its made by Sony, it still requires a USB dongle. Kind of crazy that in 2022 you cant connect a bluetooth headset to a PS5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I had is that they're a little uncomfortable at first and after about 4 hours or so, other than that they're really great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Got bit by open box deal… again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan. Followed Sony’s directions to trouble shoot connection issues. “Hit reset button on USB Dongle… there’s no reset button and of course Geek Squad has zero appointment availability.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product by Sony but I think it's should have more color options

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sigh. . .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not worth the purchase. I have a pair old Playstation Pulse 7.1 Surround Sound head phones that eclipse these. Hell my playstation VETA earbuds are better than these. Save your money. . . .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints! I love the fact that you can use them straight out of the box!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You can do better...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like these. They are super tight. It's hard to impossible to adjust them. The sound is mediocre and the directional sound is absolutely crappy. Do not buy these. You can do better.

    No, I would not recommend this to a friend