Customer Ratings & Reviews

Really good for gaming and watching movies. I would recommend this for any PlayStation owner

I had for 1 year and the audio is great but they have to weak points and they started braking after 6 months of use and for 200$ i would think that they would have a better life span, i only use them somedays and if i play i play for 2hrs max

SOUND IS GREAT, BUT SOUND ISN'T SO GREAT WHEN THE HEADBAND SNAPS JUST PICKING IT UP OFF THE CHARGER. LITERALLY UNDER NO STRESS OTHER THAN THE WEIGHT OF ITSELF AND THE BAND BROKE. DON'T EXPECT THESE TO LAST NO MATTER HOW GOOD YOU TAKE CARE OF THEM. GOOD LUCK WITH SONY SUPPORT. HARD TO GET THROUGH TO THEM THEN THEY TELL YOU THE PROCESS TO REPLACE/REPAIR WILL LIKELY BE MONTHS. NEVER AGAIN SONY. NEVER AGAIN.

The audio is the only thing good about it, it will randomly disconnect from the ps5. The headband snapped on both sides and over all uncomfortable to someone times.

Great product I upgraded to the new headset and it was totally worth it

DO NOT BUY! I’ve had this thing 1 week or so and I’m pretty sure it broke under normal condition of putting it on. My heads not that big and I thought it just expanded that way but I was wrong. On top of that it disconnects regularly. Horrible head set.

Possibly the best headset I currently own without a doubt!

The headphones arent dorable due to it arriving half missing and it came with horrible sent almost threw up.

3 months in and the right side failed just trying to put the headphones on, not stretching them apart far or anything, Apparently a known issue with with this line of headphones. Sony's solution is for you to ship the failed headphones back to them for "repair" which will take a month. No exchange, no credit, no refund, just get the same broken, poorly designed product back.

Product has the coolest features but after 3 months they broke on both sides. The durability doesn't match the price and that's highly disappointing.

I should have listened to the other reviews. The headband snapped on the side where the padded adjustable piece attaches. I have only owned this headset for 4 months. Buy something else or buy with a replacement warranty.

The second pair of these I’ve bought. I take care of my things but this model has cracked and broken in the same spot twice! Will never purchase again

Bought them to use with my ps5, they broke after hardly 2 month of use. Not worth at all.

Broke in half after 4 months of use. Not sure if i got unlucky or what.

The band for your head pulls the headset apart, please don't buy these

Bought my headset less than a year ago. Head band snapped with minimal aggression. I’m very protective and gentle with my head gear. Very cheaply made!

Broke on left side within 6 months with very light use

Incredible sound and after setting up the sound profile in the Playstation settings I heard gaming sounds that just were non existent before, incredible for emersion. Comfort is A+ and a huge part of why I'd recommend them besides sounding amazing. Don't expect your ears to be overwhelmed with huge sound, its more of an enhanced mid-high experience than loud. Overall I'd say you will enjoy the sound and fit, which if we're being honest, are the most important parts to a gaming headset. The negative though is the connection is not great and has repeated disconnects. Sure you can hardwire but its incredibly frustrating losing sound in the middle of matches, and for me specifically racing. Hard to maintain emersion when your experience is muted without having to disconnect and reconnect the dongle, which on the Pro is only located on the back. Great headset, with a caveat, possibly major...

Range is not great and gets interference from other 2.4ghz devices. Called dirty band for a reason, right? Work around can include disabling 2.4ghz on WiFi; however, some devices do not work over 5ghz possibly limiting work arounds. Battery life is impressive, very comfortable, and when connection is great, audio is great. Value is a key point here. More expensive sets don’t come with a case or the charging cradle. Feels like Sony missed the mark here with requiring the dongle and should be built into the PlayStation for a more seamless experience. Could still include the dongle if you wanted to use elsewhere. Had one headset crack after a few months use. Would still recommend but by no means the crème de la crème if that is what you are looking for.

I like them, they have great sound and do a good job at make me feel more immersed in my games. The battery life is also excellent. My major complaint is how they slide off of my head if I happen to tilt it back or even forward, even just slightly. Maybe my head is just to small or something, I don't know though because they fit fine otherwise. I actually like how I don't have to adjust them. I got them on sale for Black Friday, and even then at $129 I still feel like they're a bit expensive, but they are super comfortable. I like the way they cup over my ears and I can actually wear them for a couple of hours and have no pain. They're also super easy to connect to the PS5 and Portal.