Customer Ratings & Reviews

I have both white and black pair the black pair comes with traveling case witch is perfect because I accidentally stepped on the white pair.

Enjoy going to that place excellent work customer service

Love them. Still use them all the time when I play online rank

I had heard that these had connection issues and the rumors were definitely true. I was using these with a PS5 Pro and right off the bat they were losing the signal from the dongle. I tried the front and back USB ports and switched the network settings on the console to 5 GHz to free up the 2.4 GHz signal for the dongle. Nothing worked and I returned the headset. I can't believe Sony would put this headset on the market. Really disappointing.

Love these headphones. Probably the best that I have owned. For the value and features they are in my opinion, awesome.

I love the dual connection feature as it is really helpful. I also find the carrying case asca great edition.

Awesome. My husband best and favorite headset yet!

I was not able to receive them after I ordered them on the Best Buy app. Store manager said he would have to refund the amount back and I would have to repurchase them. I explained I had a 10$ store credit from a recent purchase that was included when I paid for them. I was told he was not going to be able to honor that coupon after the refund because it was sent to me in a email and used.

Good headphones & love the fact you can use eq on the Ps5 but they not for me,Great for casual players

These are amazing ! I have the 1st ones but these are better by far ! And I love the color !

Love these gaming headphones the best ones yet love

Great tv Great customer service Super fast service Online shopping was bery easy

Amaing headset If anything happens to these, ill definitely buy another pair.

These are fantastic. I enjoy these much more than the other headset Sony makes.

They are the best good for gaming really good for ps5

Awesome product and easy to work guarantee works the money

Great service arrived on time and headset are working well. Thanks

Love them used almost every day. Lots of cool features once you figure them out.

I need a new pulse elite headset and I’m glad Best Buy had many in stock

The frame of the headphones is very brittle and thin. Just from taking it on and taking it off the frame is about to be broken, there is nothing that can be done to prevent it except and tape of some sort to the sides above the headphones. This is my second pair as I thought it was something I did to break the first Care but I have been very careful with these taking them on and off my head very carefully and when they’re on my head I can feel a seam in the frame where it is about to break. I would not recommend this at all.