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Customer Ratings & Reviews

Your price for this item is $142.99
The comparable value price is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 375 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 375 reviews
  • Rated 5 out of 5 stars

    Sony - PULSE Elite wireless headset midnight Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both white and black pair the black pair comes with traveling case witch is perfect because I accidentally stepped on the white pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy going to that place excellent work customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Still use them all the time when I play online rank

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Connection Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had heard that these had connection issues and the rumors were definitely true. I was using these with a PS5 Pro and right off the bat they were losing the signal from the dongle. I tried the front and back USB ports and switched the network settings on the console to 5 GHz to free up the 2.4 GHz signal for the dongle. Nothing worked and I returned the headset. I can't believe Sony would put this headset on the market. Really disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Probably the best that I have owned. For the value and features they are in my opinion, awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dual connection feature as it is really helpful. I also find the carrying case asca great edition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband favorite headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. My husband best and favorite headset yet!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Store would not let me receive after I alread paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to receive them after I ordered them on the Best Buy app. Store manager said he would have to refund the amount back and I would have to repurchase them. I explained I had a 10$ store credit from a recent purchase that was included when I paid for them. I was told he was not going to be able to honor that coupon after the refund because it was sent to me in a email and used.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones & love the fact you can use eq on the Ps5 but they not for me,Great for casual players

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing ! I have the 1st ones but these are better by far ! And I love the color !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these gaming headphones the best ones yet love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv Great customer service Super fast service Online shopping was bery easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amaing headset If anything happens to these, ill definitely buy another pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic. I enjoy these much more than the other headset Sony makes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best good for gaming really good for ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and easy to work guarantee works the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service arrived on time and headset are working well. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them used almost every day. Lots of cool features once you figure them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a new pulse elite headset and I’m glad Best Buy had many in stock

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame of the headphones is very brittle and thin. Just from taking it on and taking it off the frame is about to be broken, there is nothing that can be done to prevent it except and tape of some sort to the sides above the headphones. This is my second pair as I thought it was something I did to break the first Care but I have been very careful with these taking them on and off my head very carefully and when they’re on my head I can feel a seam in the frame where it is about to break. I would not recommend this at all.

    No, I would not recommend this to a friend