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Customer Ratings & Reviews

Your price for this item is $129.99
The comparable value price is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 260 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 260 reviews
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing ! I have the 1st ones but these are better by far ! And I love the color !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv Great customer service Super fast service Online shopping was bery easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and easy to work guarantee works the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic. I enjoy these much more than the other headset Sony makes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame of the headphones is very brittle and thin. Just from taking it on and taking it off the frame is about to be broken, there is nothing that can be done to prevent it except and tape of some sort to the sides above the headphones. This is my second pair as I thought it was something I did to break the first Care but I have been very careful with these taking them on and off my head very carefully and when they’re on my head I can feel a seam in the frame where it is about to break. I would not recommend this at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service arrived on time and headset are working well. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a new pulse elite headset and I’m glad Best Buy had many in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them used almost every day. Lots of cool features once you figure them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect I had this 2 months now and I don’t see no problem with this headset at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living this headset and very impressed about how it looked in black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the PlayStation ecosystem. This links ups quickly and efficently.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loses connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a week and it stopped connecting to my ps5. Tried everything to get it to work and nothing. Had to return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and my son loves it would recommend to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gaming definitely an upgrade over prior model

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    I didn't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy but the audio was really bad and I honestly was surprised but I returned it and got something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I would highly recommend these product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    5 weeks until headband snapped after regular wear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good but doesnt make up for shoddy build quality. Headband is hard plastic. Snapped at adjustable band mount, just like everyone said they would. Only owned for 5 weeks. Just long enough that it is beyond the return window. Will need to go through whatever warranty process is available to get issue corrected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headphone but the sideband has snapped and I only had them for 3 months and lightly use them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PS5 Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the item twice. The first purchase was covered in some dried up liquid. The second item continued to disconnect and reconnect even with me standing within 4ft of my PS5. I returned the item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy!!! Garbage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset constantly loses its bluetooth connection to the PS5 and the only way to reconnect is to turn the PlayStation off and back on which is a massive pain when it disconnects in the middle of a game with friends.

    No, I would not recommend this to a friend