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Customer Ratings & Reviews

$149.99

Customer reviews

Rating 4.4 out of 5 stars with 402 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are satisfied with the PULSE Elite wireless headset's sound quality, comfort, and battery life. Some customers have mentioned the fit and 3D audio as positive features. However, some customers have reported experiencing connectivity issues with the headset. Overall, the headset seems to provide a positive experience for many, but the connectivity problems are worth considering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 402 reviews
  • Rated 5 out of 5 stars

    Headset for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing. Easy pick up. The product works flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 headset review :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 headset has one main advantage over standard headsets because of the built in EQ setting you can toggle through the menu , would reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best gaming headset by far. Thanks Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good have to much options for ps5 recomend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them, he thought they would be difficult but they r not

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connection Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had heard that these had connection issues and the rumors were definitely true. I was using these with a PS5 Pro and right off the bat they were losing the signal from the dongle. I tried the front and back USB ports and switched the network settings on the console to 5 GHz to free up the 2.4 GHz signal for the dongle. Nothing worked and I returned the headset. I can't believe Sony would put this headset on the market. Really disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite headset. I own two of them that's how much i enjoy them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - PULSE Elite wireless headset midnight Black

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both white and black pair the black pair comes with traveling case witch is perfect because I accidentally stepped on the white pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy going to that place excellent work customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Still use them all the time when I play online rank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the dual connection feature as it is really helpful. I also find the carrying case asca great edition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Probably the best that I have owned. For the value and features they are in my opinion, awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband favorite headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. My husband best and favorite headset yet!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    PS5 Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the item twice. The first purchase was covered in some dried up liquid. The second item continued to disconnect and reconnect even with me standing within 4ft of my PS5. I returned the item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones & love the fact you can use eq on the Ps5 but they not for me,Great for casual players

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing ! I have the 1st ones but these are better by far ! And I love the color !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame of the headphones is very brittle and thin. Just from taking it on and taking it off the frame is about to be broken, there is nothing that can be done to prevent it except and tape of some sort to the sides above the headphones. This is my second pair as I thought it was something I did to break the first Care but I have been very careful with these taking them on and off my head very carefully and when they’re on my head I can feel a seam in the frame where it is about to break. I would not recommend this at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Store would not let me receive after I alread paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to receive them after I ordered them on the Best Buy app. Store manager said he would have to refund the amount back and I would have to repurchase them. I explained I had a 10$ store credit from a recent purchase that was included when I paid for them. I was told he was not going to be able to honor that coupon after the refund because it was sent to me in a email and used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv Great customer service Super fast service Online shopping was bery easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amaing headset If anything happens to these, ill definitely buy another pair.

    I would recommend this to a friend