Customers are satisfied with the PULSE Elite wireless headset's sound quality, comfort, and battery life. Some customers have mentioned the fit and 3D audio as positive features. However, some customers have reported experiencing connectivity issues with the headset. Overall, the headset seems to provide a positive experience for many, but the connectivity problems are worth considering.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 378 reviews
Rated 1 out of 5 stars
Snapped after 4 months light use
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I should have listened to the other reviews. The headband snapped on the side where the padded adjustable piece attaches. I have only owned this headset for 4 months. Buy something else or buy with a replacement warranty.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Cheap materials Crap headset.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The second pair of these I’ve bought. I take care of my things but this model has cracked and broken in the same spot twice! Will never purchase again
No, I would not recommend this to a friend
Rated 1 out of 5 stars
It's made very poorly
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The band for your head pulls the headset apart, please don't buy these
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Never buy open box headphones
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The headphones arent dorable due to it arriving half missing and it came with horrible sent almost threw up.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
DO NOT BUY
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought my headset less than a year ago. Head band snapped with minimal aggression. I’m very protective and gentle with my head gear. Very cheaply made!
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Avoid
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Broke on left side within 6 months with very light use
No, I would not recommend this to a friend
Pros mentioned:
Comfort, Fit, Sound quality
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Great headset, with a caveat, possibly major
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Incredible sound and after setting up the sound profile in the Playstation settings I heard gaming sounds that just were non existent before, incredible for emersion.
Comfort is A+ and a huge part of why I'd recommend them besides sounding amazing. Don't expect your ears to be overwhelmed with huge sound, its more of an enhanced mid-high experience than loud.
Overall I'd say you will enjoy the sound and fit, which if we're being honest, are the most important parts to a gaming headset. The negative though is the connection is not great and has repeated disconnects. Sure you can hardwire but its incredibly frustrating losing sound in the middle of matches, and for me specifically racing. Hard to maintain emersion when your experience is muted without having to disconnect and reconnect the dongle, which on the Pro is only located on the back.
Great headset, with a caveat, possibly major...
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Wish they fit better when tilting
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like them, they have great sound and do a good job at make me feel more immersed in my games. The battery life is also excellent. My major complaint is how they slide off of my head if I happen to tilt it back or even forward, even just slightly. Maybe my head is just to small or something, I don't know though because they fit fine otherwise. I actually like how I don't have to adjust them.
I got them on sale for Black Friday, and even then at $129 I still feel like they're a bit expensive, but they are super comfortable. I like the way they cup over my ears and I can actually wear them for a couple of hours and have no pain. They're also super easy to connect to the PS5 and Portal.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great Gaming headset
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m really impressed by the PULSE Elite headset — the sound is rich and detailed, thanks to planar magnetic drivers that make game audio feel immersive and lifelike.  The low‑latency wireless connection via PlayStation Link works flawlessly, keeping sound perfectly synced for gaming sessions.  The retractable mic captures voice chat clearly, and built‑in AI noise rejection helps ensure teammates hear me cleanly even in noisy environments.  Battery life is excellent — I easily got long marathon sessions without recharging.  The headset feels comfortable for hours of use, and the dual Bluetooth + Link connectivity makes it versatile beyond just the PS5 console.  Overall, the PULSE Elite delivers an outstanding gaming and audio experience that meets the high expectations of serious gamers.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Excellent sound quality and very comfortable to us
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m very satisfied with this headset. The sound quality is excellent, with clear audio and deep bass that really enhances the overall experience. It works perfectly for gaming, movies, and music, and the immersion is impressive.
The design is comfortable even during long sessions, and the build quality feels solid and well made. Setup was easy and straightforward, and it connected without any issues. Battery life has also been reliable so far.
Overall, this is a great product that delivers exactly what it promises. I would definitely recommend it to anyone looking for a high-quality and comfortable headset.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Cons mentioned:
Connectivity
Rated 3 out of 5 stars
Not an upgrade from PS5 Pulse 3Ds
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall, these headphones aren’t better than the Pulse 3Ds. I ended up returning these for the Sony Inzone H9 IIs (which I LOVE!)
Pulse Elite Pros:
- Great battery life
- Sound drivers are good
- Mic
- Comfort
Pulse Elite Cons:
- I experienced a lot of connection drops with my PS5 Pro
- No transparency sound setting on the headphones. Sound isolation is great but hard to hear yourself talking.
- You need to adjust game and chat volume directly from your PS5.
No, I would not recommend this to a friend
Pros mentioned:
Fit, Sound quality
Cons mentioned:
Connectivity
Rated 5 out of 5 stars
Elite headset A+ for PS5
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this headset as a upgrade to my older Sony Inzone H7 that I had bought a few years ago. The Elite headset is a great fit which is something that I was concerned about the AI microphone is perfect for reducing background noise and it works great in combination with my phone and PS5 at the same time which is perfect for what I needed to do.
My only con is that sometimes the headset will disconnect from the USB dongle and I have to unplug and plug the dongle back in to get it to reconnect. It's not often but it still happens.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great headset for PS5
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Comfortable, sound quality is better compared to my previous tempest 3D headset
Battery life definitely better
Happy with my purchase
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great qualty
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sounds great. Lot of personalization options. They are very comfortable to wear for long sessions and the battery life is amazing on them.
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort
Rated 5 out of 5 stars
Great gaming headset!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great headset easily connect to your ps5 and another Bluetooth at the same time never miss a phone call or text while playing the game. The battery life is amazing. They are really comfortable compared to the pulse 3d headset and the wireless charging is really great just hang up your headset and never worry about your headset dying
I would recommend this to a friend
Pros mentioned:
3d audio, Battery life, Comfort
Rated 5 out of 5 stars
A pretty solid headset
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony Pulse Elite headset delivers excellent 3D audio that really enhances gameplay on the PS5. It's lightweight and comfortable for long sessions, and the wireless connection is rock solid. Battery life is solid too—around 15 hours per charge.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Great headset.
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound and comfort are great - my headset does lose connection from USB BT at times though
I would recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Perfect headset for your PS5! Buy it.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony pulse elite headset is perfect! Great sound, strong battery life, comfortable and great microphone .
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Pulse Elite
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used to have the regular Pulse 3D headset, it lasted be about five years. I decided to upgrade after it broke, and I must say it was definitely worth it. The headset is comfortable, and has amazing audio, 10/10.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Super crisp sound
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was genuinely spooked by some thunderstrikes in a game I was playing cause I literally thought it was real. I have had the old platinums and the original pulse headphones but these are top tier for gaming.Comfortable and powerful.