Customer Ratings & Reviews

Hello BrittanyB,

Thank you for choosing Sony!

It's truly wonderful to know you love your SRS-ULT10 speaker! We're happy to hear it's hitting all the right notes for you. We appreciate your feedback regarding the battery life, and we'll certainly pass that along. Thanks for sharing your positive experience!

Best regards,
-Fred

Thank you for sharing your honest feedback, KyleR.

We're glad to hear that you find the SRS-ULT30 speaker to be substantial, but we certainly understand your disappointment that it didn't deliver the "wow factor" you were hoping for.

The ULT30 is designed to provide powerful, deep bass and clear sound in a highly portable package. However, we appreciate that sound is subjective, and different listeners may be seeking a unique emotional impact.

We truly value this constructive feedback as we continuously refine our audio products to ensure they not only meet expectations but exceed them.

Thank you again for giving the ULT30 a try.

Best regards, Gus, Sony Social Media Team

Hi HectorF,

Thank you for the incredible feedback! We're so happy to hear you're loving the ULT FIELD 3, and we truly appreciate your long-standing loyalty to Sony. Thanks for choosing Sony.
-Eliab

Thank you so much for your feedback, playerj! We're delighted to hear that your SRS-ULT30 is working great and that you're enjoying music and podcasts every day. Knowing that our speaker is part of your daily routine truly means a lot to us. If you ever have any tips, favorite playlists, or questions, feel free to share – we're always here to help you get the best listening experience! Enjoy your music and podcasts!

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Thanks Matt for that fantastic review!

We are really happy to hear the SRSULT30 is the best speaker you've ever owned!
Coming from the XB3 model, getting the SRSULT30 is a great update with more features and a powerful sound, it is fantastic that it has been an excellent option for you.

Thank you for choosing Sony and for being a part of the Sony family!

Best regards,
Gus, Sony North America Customer Support

Hello JulienW,

Thank you for choosing Sony!

It brings us great joy to hear that you appreciate the quality of the SRSULT10, especially given its price. Your positive feedback encourages us to continue offering products that deliver great value. Thank you for sharing your experience with us!

Best regards,
-Fred

Hello Brittana,

Thank you for choosing Sony products.

We appreciate your feedback regarding the SRS-ULT10. While we are glad the lightweight design makes it easy to carry, we apologize that the bass performance fell short of your goals. To enhance the audio and achieve a harder hit, we suggest adjusting the settings via the Music Center app as shown here: https://youtu.be/nUIF54cGkpI.

If further assistance is needed, do not hesitate to contact us via official channels at: https://us.esupport.sony.com/support/s/support-contact?language=en_US.

Best regards,
-Fred

Hi JohnM, we are thrilled to hear you're enjoying your SRS-ULT10 speaker for your kayak trips!
It's designed to deliver clear sound, even with its compact size, and its waterproof and dustproof features make it perfect for outdoor adventures.

Regarding the volume, sometimes the audio source itself can affect the overall loudness. We recommend checking the volume on the device connected to your speaker, as well as the speaker's volume control. You might also find that placing the speaker on a hard, flat surface can help reflect the sound and make it seem a bit louder.

Thanks for choosing Sony and for your feedback!
Best regards,
Estefany

Hi RichieH,

Thanks for the feedback and for giving the ULT FIELD 3 a try! We're glad to hear it worked for your party. We appreciate you sharing your comparison, and we'll be sure to pass your comments on clarity and bass to our product team.
Thanks for choosing Sony.
-Eliab

Thank you so much for your fantastic feedback on the SRS-ULT10, ClaudiaR! We couldn't be happier to hear that it's working well for you and that you consider it your "best purchase."

We designed the SRS-ULT10 to deliver powerful, high-quality sound in a portable package, and it brings us great joy to know that it's exceeding your expectations.

We truly appreciate you choosing Sony and sharing your wonderful experience!

Best regards,

Gus
Sony Social Media Team

Hi Zero, thank you for your honest review of the Sony ULT FIELD 1. We're very glad to hear it's been a great companion for your outdoor activities like camping and hiking. We understand, though, that in louder environments like a busy shop with equipment running in the background, it might not deliver the volume and power you're looking for. In those cases, we'd recommend checking out the ULT FIELD 5 or even the ULT FIELD 7. These models are built to deliver stronger sound output and could be better suited for environments with higher background noise. We appreciate your feedback and hope you'll find a model that fits your needs perfectly. Best regards, -Dominick

Hello MadelynG,

Thank you for choosing Sony!

We’re thrilled to hear that you’re enjoying the SRSULT30 Speaker! It’s wonderful to know you found it at an excellent price. Your feedback is incredibly valuable to us, and we hope you continue to appreciate the quality and features of your new product. Thank you for sharing your positive experience!

Best regards,
-Fred

Hi Povo, thank you for the wonderful review! We're honored to hear the Sony - ULT FIELD 1 is not only perfect for your golf outings but also a great companion for everyday use! With its portable design, clear, punchy sound and IP67 water and dust resistance, it's built to go wherever life takes you. Thank you for trusting Sony and enjoy the music! Best regards, -Dominick

Thank you for your feedback, Bill. We are pleased to learn that you like the SRS-ULT10 and that its sound is louder and clearer than your previous device.

The ULT POWER SOUND series is designed to deliver powerful, high-quality audio, and it is rewarding to know that you are noticing the difference.

We're sorry to hear that you feel the charging cord could be longer. We will absolutely share your valuable feedback with our product development team for future improvements.

Thank you for choosing Sony for your sound needs.

Best regards,
Gus, Sony Social Media Team

Hi Computer,

Thanks for the wonderful five-stars rating! We're so glad to hear the ULT FIELD 3 is the speaker you've "been looking for years" for outdoor use thanks to it's sound quality and durability!

Thanks for choosing Sony!

Sincerely,
Jenn.

Thank you so much for sharing your awesome feedback, YahirA! We're thrilled to hear that you love your SRSULT10 and that it exceeded your expectations. Your satisfaction means a lot to us. If you ever want to explore even more ways to enjoy your SRSULT10, be sure to check out the features in the Sony Music Center app for customization and tips. Thank you again for being a part of the Sony family—enjoy your music to the fullest!

Best regards,
Gus
Sony Social Media Team

Hello StevenS,

Thank you for choosing Sony!

We're delighted to hear that you had a positive experience with the SRSULT30! It's fantastic to know that it exceeded your expectations and delivers great sound quality. Thank you for sharing your feedback—we truly appreciate it!

Best regards,
-Fred

Hi HINTER,
Thanks a bunch for your feedback! We are really happy to hear you're enjoying your SRS-ULT10 and that you feel it was a great purchase. We appreciate you letting us know!

Thanks for choosing Sony!
Best regards,
Stephanie