Customer Ratings & Reviews

Hi JACK, Thank you for the feedback on your experience with your SARS3S. We're glad to hear you like the overall quality, design, and seamless integration with all your audio devices. Depending on the input signal and the sound mode setting, surround sound processing may not work effectively. The surround effect may be subtle, depending on the program or disc. To ensure optimal listening experience and surround sound effect, try setting the sound effect that is tailored to sound sources to a different Sound Mode option. You may refer to this link for more information: https://support.am.sony.com/release/Help_5024835112.pdf (see page 72) Take movies, shows, sports, and music to the next level by adding to your cinematic surround sound atmosphere. These rear speakers automatically connect to your HT-A7000 or HT-A5000 soundbar right out of the box, bringing crystal-clear, room-filling sound into any home theater environment. Thanks for choosing Sony! -Sam

Hi Tuga,

Thank you for telling us about your experience with your SA-RS3S Sony rear speakers. We're happy that you appreciate the overall audio of these speakers. To ensure sound is being output from both the speaker system and the optional rear speakers, press the IMMERSIVE AE to turn on the Immersive Audio Enhancement function, the speaker system upmixes audio signals, and sound is output from all speakers. For this, you may refer to the guidelines below:

• Depending on the combination of the setting of SOUND FIELD and input signal, surround sound processing may not work effectively. The surround effect may be subtle, depending on the program or disc.
• To play multi-channel audio, check the digital audio output setting on the device connected to the speaker system. For details, refer to the operating instructions of the connected device.

You can also set the speaker distance from your listening position and their output level, etc. to obtain the best possible surround sound.
For more on "Speaker Settings", refer to this link: https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381248.html

Thank you for your feedback and for choosing Sony!
-Jess

Hi RyanC,

Thank you for the feedback. It is unfortunate that the unit had to be returned. The Rear speaker plays surround sound as part of the multi-channel sound or processed from the 2-channel sound. However, because of the characteristics of the rear speaker, the sound may be low depending on the playback source. Make sure the Sound Field Optimization is complete. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.

-David

Hi Coolfrank,

Thank you for the review and we're glad you like the sound of the speaker. If there is an obstacle between a compatible model and the rear speakers, move or remove the obstacle. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

We are sorry for the inconvenience and hope to speak to you to resolve this matter.

Regards,
David

Hi KenrickA,

Thanks for reaching out to us with your concerns. We regret to hear that it hasn't performed to your standards. Your feedback is extremely important to us and is very much appreciated. To ensure sound is being output from both the speaker system and the optional rear speakers, press the IMMERSIVE AE to turn on the Immersive Audio Enhancement function, the speaker system upmixes audio signals, and sound is output from all speakers.

Note:
• The Rear speaker plays surround sound as part of the multi-channel sound or processed from the 2-channel sound. However, because of the characteristics of the rear speaker, the sound may be low depending on the playback source.
• Depending on the combination of the setting of SOUND FIELD and input signal, surround sound processing may not work effectively. The surround effect may be subtle, depending on the program or disc.
• To play multi-channel audio, check the digital audio output setting on the device connected to the speaker system. For details, refer to the operating instructions of the connected device.

If there is no sound or the sound from the Rear speaker is too low, you may also find this link helpful: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/sa-rs3s/articles/00274538

If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Jess

Hi JacquelineL, Thank you so much for such an awesome review, and we are so pleased to hear you like your new RS3S! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the SA-RS3S. Also, thanks for purchasing a Sony BRAVIA TV. Good to know that the combination of superior video quality and great sound improves your home theater experience. Take movies, shows, sports, and music to the next level by adding to your cinematic surround sound atmosphere. These rear speakers automatically connect to your HT-A7000 or HT-A5000 soundbar right out of the box, bringing crystal-clear, room-filling sound into any home theater environment. Thank you for choosing Sony! -Jess

Hi RobertD, Thank you for the amazing review of your SA-RS3S! It's wonderful to hear it complements well with your Sony TV and HT-A3000 soundbar. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Enhance your home theater experience with optional wireless rear speakers for the HT-A7000, HT-A5000, HT-A3000 Soundbar models, and the STRAN1000, STRAZ1000ES, STRAZ3000ES, STRAZ5000ES, STRAZ7000ES A/V receiver models. These rear speakers automatically connect to your HT-A7000, HT-A5000 or HT-A3000 soundbar right out of the box, bringing crystal-clear, room-filling sound into any home theater environment. Thank you for sharing such an excellent shopping experience and for chosoing Sony! -Jess

Hello BenJr,

Thank you for considering Sony products. We are truly sorry to hear that the left SA-RS3S rear speaker you received didn't power on.

This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

Best regards,
-Fred

Thank you for your feedback, Aaaa.

We are sorry to hear you're having trouble pairing your SA-RS3S speakers. We want to help you get your surround sound system up and running as quickly as possible.

Please try pressing the LINK button on the rear of the speakers to initiate a manual connection with your soundbar. If that doesn't resolve the issue, please contact our support specialists here so we can guide you through the process: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

Thank you for choosing Sony.

Best regards, Gus, Sony Social Media Team

Hi Jerryb, That's very generous of you! We're truly pleased to hear you love your new Sony SA-RS3S wireless rear speakers and these deliver exceptional audio quality. Glad to know you like the wireless connectivity to soundbar and you're enjoying an even more authentic and cinematic experience with sound behind and all around you. Since the SA-RS3S wireless rear speakers were built specifically for use with the Sony HT-A7000 or HT-A5000 soundbar, setup is quick and easy. The speakers automatically connect to the soundbar when you power them up, so you can enjoy cinema-quality surround sound right away. Thank you for choosing Sony! -Jess

Hi DawnM,

Thank you for telling us about your experience with your SA-RS3S Sony rear speakers. We're happy to hear that you like the amazing surround sound and it works great for the back of your room.

If there is something that we can help you with regarding your 3-star rating, we are more than happy to help you out. You can email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Take movies, shows, sports, and music to the next level by adding to your cinematic surround sound atmosphere. These rear speakers automatically connect to your HT-A7000, HT-A5000, or HT-A3000 soundbar right out of the box, bringing crystal-clear, room-filling sound into any home theater environment. Thank you so much for your purchase! -Jess

Hi Andy, Thank you so much for your awesome review! We are glad to hear that you found the perfect speaker for your soundbar! Thank you for choosing Sony! -Carl

Hi Danielson, You definitely made the right choice! Thank you for taking the time to write such an amazing review of your experience with your SA-RS3S wireless rear speakers. We're extremely pleased to hear you are happy with your purchase! We also agreed that these wireless rear speakers are a great addition to your A-Series soundbar and that it feels like you are entirely surrounded by incredible, immersive audio. Take movies, shows, sports, and music to the next level by adding to your cinematic surround sound atmosphere. These rear speakers automatically connect to your HT-A7000, HT-A5000 or HT-A3000 soundbar right out of the box, bringing crystal-clear, room-filling sound into any home theater environment. Thank you for choosing Sony! -Jess

Hi DianaR, Perfect! We're extremely pleased to hear you are happy and satisfied with your purchase and you are enjoying the crystal-clear, room-filling sound of this SA-RS3S wireless rear speakers. It's amazing to know it matches your expectations. Thank you so much for your purchase and for trusting Sony! -Jess

Hi John, Thank you for sharing such an excellent shopping experience. Good to hear that you are satisfied with your purchase and you appreciate the outstanding surround sound of these speakers. Glad everything has been taken care of. We really appreciate you being a loyal customer and helping to share the word about us. Take movies, shows, sports, and music to the next level by adding to your cinematic surround sound atmosphere. These rear speakers automatically connect to your HT-A7000, HT-A5000, or HT-A3000 soundbar right out of the box, bringing crystal-clear, room-filling sound into any home theater environment. Thank you for your purchase and for the 5-star rating! -Jess

Hi PriceDownRaveReviews Great! We're glad that the SA-RS3S Sony rear speakers work well. We hope that the additional speakers enhances your home theater system so that if feels like you are entirely surrounded by incredible, immersive audio. Thank you for choosing Sony! Erin

Hi Santopecado,

Thanks for commenting. We are happy to know your satisfaction with the superb performance of our SA-RS3S Total 100 W Additional Wireless Rear Speakers, it is unfortunate to know that they had to be returned so you can upgrade to the next model. We hope that you are having an enjoyable experience with your new speakers.

Thank you very much for the perfect star review and for commending Sony!

- Romeo

Hi ABGod, Thank you for the feedback on your experience with your SARS3S. Depending on the input signal and the sound mode setting, surround sound processing may not work effectively. The
surround effect may be subtle, depending on the program or disc. To ensure optimal surround sound effect, try setting the sound effect that is tailored to sound sources to a different Sound Mode option. You may refer to this link for more information: https://support.am.sony.com/release/Help_5024835112.pdf (see page 72).
And also, to play multi-channel audio, check the digital audio output setting on the device connected to the speaker system.
For details, refer to the operating instructions of the connected device.
Take movies, shows, sports, and music to the next level by adding to your cinematic surround sound atmosphere. These rear speakers automatically connect to your HT-A7000 or HT-A5000 soundbar right out of the box, bringing crystal-clear, room-filling sound into any home theater environment. Thanks for choosing Sony! -Sam

Hi VivekS, Amazing! Thank you for giving the product a perfect rating! We are extremely pleased to hear it works as intended and you are enjoying the incredible surround sound of your new setup. Enhance your home theater experience with optional wireless rear speakers for the HT-A7000, HT-A5000, HT-A3000 Soundbar models, and the STRAN1000, STRAZ1000ES, STRAZ3000ES, STRAZ5000ES, STRAZ7000ES A/V receiver models. These rear speakers automatically connect to your HT-A7000, HT-A5000 or HT-A3000 soundbar right out of the box, bringing crystal-clear, room-filling sound into any home theater environment. Thank you so much for choosing Sony! -Jess