Customer Ratings & Reviews
- Model:
- SASW3
- SKU:
- 6467459
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the SA-SW3 200W Wireless Subwoofer's sound quality, citing its rich, deep sound and powerful bass. They also appreciate the ease of setup and wireless connectivity. A few customers noted the subwoofer's size as larger than anticipated. Overall, the feedback highlights a product with excellent audio performance and user-friendliness.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sub
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sub. Shakes the house lol. Great thing to make thewufe mad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodeK, we're glad you like our product. We hope that the 200 watts of power is successfully filling your room with deep, rich bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Beast of the beasts
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will shatter the whole house and great bass with voice quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gordon, we're glad you are enjoying our product. We hope that the 200 watts of power is successfully filling your room with deep, rich bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
PARTS MANAGER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS INCREDIBLE! REALLY LIKE THE SOUND AND BOOMS THAT IT MAKES!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GlennM, we're glad you like the sound quality of our product! We hope that the 200 watts of power is successfully filling your room with deep, rich bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Thank you for choosing Sony! ~Earl
Scammed by Bestbuy again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box speaker that was listed as "Excellent". It arrived without the original packaging. Was scuffed in a few places and dented in one spot. It was shipped in a too big box and poorly wrapped in bubble wrap. Overall a poor experience. I should have know better that to trust them again. This was the last time though.
No, I would not recommend this to a friendPoor build quality.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second of these subwoofers, and they both failed for the exact same reason. The wiring of the internals was poorly done by the manufacturer. Simply using these caused a critically important connection to vibrate loose. I know it is a loose connection because, if I hit the area where the power light is located hard enough, it turns back on. Yet as soon as something with any bass hits, the connection breaks again and it shuts off. Bought the first in November 2022, it broke in December 2022, returned it January 2023 and left with a brand new one, it broke in April 2023. I would fix it myself, as it is just a loose connection, but these things are also designed to be impossible to self service. Just get a different subwoofer, maybe its bigger brother is actually well built?
No, I would not recommend this to a friendShop Elsewhere
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIBLE customer service via the call center, Management at store does not care either, took almost a month to get resolution.
No, I would not recommend this to a friendMeh.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is just okay. The cost helped lead to higher hopes.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DamonW, Thank you for the feedback on your experience with your SASW3. We would like to know more about your concerns with subwoofer and turn this into a better experience. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the SASW3:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
Another BRICK and no help from sony.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit wont last more than 16 months. Ita a topic on Sony Community. My first one last a month now this one a little over a year. I switched feom samsung to all sony. I called sony support and no help. This is a waste of money. They dont back up their products. Hopefully get someone to help me out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DKING, Thank you for reaching out. We're sorry to hear about your speaker. This is definitely not what we wanted you to experience. May we know exactly the issue with your device so we can assist?
You may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
very dissapointing sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want QUALITY bottom to your music. This ain't for you!! The difference between loud and big. This ain,t BIG!! To bad it is a complimentary component to Sony's quality 77" Bravia TV
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Wayne, We're sorry that you're disappointed with the sound quality of your Sony SASW3 subwoofer. This is definitely not the news that we would like to hear.
I would recommend following the troubleshooting steps below to improve your audio listening experience:
Press SW volume + or BASS + on the remote control of a soundbar to increase the subwoofer volume.
Set the night mode to off using the remote control of your soundbar.
If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. You can check the subwoofer sound by emitting the test tone.
If you are unable to resolve your concern and need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Check before you leave the store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it. Would not power properly. First open box fail for me.
No, I would not recommend this to a friendBad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working.........................................
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Laveto,
Thank you for considering Sony products.
We sincerely apologize for any inconvenience caused by your SASW3 not functioning properly. This is certainly not the level of quality we strive for, and we are committed to addressing your concerns.
To help us better understand your situation and determine how we can assist you most effectively, please contact us via email at socialsupport@am.sony.com. We would appreciate it if you could include the following information in your message:
- Name:
- BestBuy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience, and we look forward to helping you resolve this.
Best regards,
-Fred
Ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few months the power goes out and took back twice but was told there is nothing they can do because it seems to work when they have it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaneB, we're sorry to hear about your experience. We'd like to check your file to better assist you. If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Case Number:
~Earl
Ehh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed to impress, thought it would improve the overall unit but was minimal
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JarimeS, We regret to hear that your new Sony SASW3 did not live up to your expectations. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. Please follow the troubleshooting steps below to ensure optimal listening experience:
-Press SW + or BASS + on the remote control of a compatible model to increase the subwoofer
volume.
-Set the night mode to off. For details, refer to the Operating Instructions supplied with a compatible model.
-If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. You can check the subwoofer sound by emitting the test tone.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Do Not Buy, Defective
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 16 months of light use. Searching online shows it's very common for it to just stop turning on after a year of use when the warranty is up. Do not buy this sub.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JakeM, We're sorry to hear about the no power issue with your Sony SASW3 subwoofer. Several conditions may cause a power issue that prevents your subwoofer from turning on. Let's try to isolate and resolve this issue by following the troubleshooting steps on the link below:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/sa-sw3/articles/00223961
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Just stopped working
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a Sony electronics fan forever, until now. The subwoofer stopped working and doesn't even turn on. Others have had the same issue so Sony should take note that this product is defective.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mickey, We're sorry to hear about the no power issue with your Sony SASW3 subwoofer. Several conditions may cause a power issue that prevents your subwoofer from turning on. Let's try to isolate and resolve this issue by following the troubleshooting steps on the link below:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/sa-sw3/articles/00223961
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Not rhe best!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't liked the sound of this bass speaker at all
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoelM, We regret to hear that the bass sound quality of this subwoofer did not live up to your expectations. Please follow the steps below to ensure optimal listening experience:
-Press SW + or BASS + on the remote control of a compatible model to increase the subwoofer
volume.
-Set the night mode to off. For details, refer to the Operating Instructions supplied with a compatible model.
-If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. You can check the subwoofer sound by emitting the test tone.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We decided to by the subwoofer. Glad we did. You can feel the vibrations
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zappermom, You've made an excellent choice! Glad you like the powerful bass sound this unit delivers. We hope that the 200 watts of power is successfully filling your room with deep, rich bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Thank you for choosing Sony! -Sam
Eh
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eh it’s okay I have to write a full 50 characters though
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi 4char,
Thank you for the review. We're more than happy to help you out but to do that we need more details regarding your concern. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
High price for just a fair product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very powerful and our old small woofer did a much better job for a lot less money
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DrTom, We regret to hear that the bass level did not live up to your expectations. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. Please follow the troubleshooting steps below to ensure optimal listening experience:
-Press SW + or BASS + on the remote control of a compatible model to increase the subwoofer
volume.
-Set the night mode to off. For details, refer to the Operating Instructions supplied with a compatible model.
-If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. You can check the subwoofer sound by emitting the test tone.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
Can’t feel the difference
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not powerful enough, i cant feel that there is sub
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Superb,
Thank you for sharing your feedback on the Sony SA-SW3. We are really sorry to know the bass sound of your SA-SW3 subwoofer didn't live up to your expectations. Please allow us to help you and turn this into a better experience. To ensure that you are getting the most out of your audio system, make sure to run Sound Field Optimization so that the audio system can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room.
For the bass sound quality, this usually depends on the size of the listening room, and the location that the subwoofer is placed in the room. To enhance your overall bass sound listening experience, follow the steps below:
• Press SW volume + or BASS + on the remote control of a compatible model to increase the subwoofer volume.
• Set the night mode to off. For details, refer to the Operating Instructions supplied with a compatible model.
• If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. You can check the subwoofer sound by emitting the test tone.
For your reference, please visit the links below if there is no sound or only a very low-level sound is heard from the subwoofer.
https://www.sony.com/electronics/support/res/manuals/5011/6345aec096c17cd278f2b9eb62cdc620/50115301M.pdf
https://www.sony.com/electronics/support/articles/00184821
If the issue persists and you need further assistance, may we contact you to help and get more information? If so, please email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
Best Buy username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess