Customer Ratings & Reviews
- Model:
- SASW3
- SKU:
- 6467459
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the SA-SW3 200W Wireless Subwoofer's sound quality and deep bass. Many appreciate its ease of use, wireless connectivity, and compact size. Some customers feel the price is a bit high, and a few have noted issues with the volume performance at certain levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
completes the setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worth me money. gives out a really nice rounded bass sound with out being overwhelming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user792713, we're glad you are enjoying our product. We hope that the 200 watts of power is successfully filling your room with deep, rich bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Thank you for choosing SONY! ~Earl
Only lasted 18 months. Randomly powers off. And w
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good for 1 1/2 years. Won’t stay on. Constantly turns off and won’t power back on. Sony warranty is 1 year so that tells you how much they believe in this product. For 300$ definitely not worth it. Stay away from this product
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GerardoP, We're sorry to hear about the random power off issue you're experiencing with your Sony SASW3. This is definitely not the news that we would like to hear. Let's try to isolate and resolve this issue by following the troubleshooting steps on this link:
https://www.sony.com/electronics/support/articles/00223961?utm_source=glean
If you are unable to resolve your concern, service may be required. You may take your unit to an authorized servicer for evaluation to determine the out of warranty repair options available. For further assistance, please visit our eService website at https://us.esupport.sony.com/support/s/service?language=en_US
Hope this helps and thank you for sharing your feedback.
Regards,
Sam
Not what i expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its paired to a sony bravia sound bar, and the speaker on my tv is louder than this. You really cant tell thats it on.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonZ,
We are really sorry if the bass sound of our SA-SW3 subwoofer didn't live up to your expectations. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. To ensure that you are getting the most out of your soundbar, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room.
For the bass sound quality, this usually depends on the size of the listening room, and the location that the subwoofer is placed in the room. To enhance your overall bass sound listening experience, follow the steps below:
• Press SW volume + or BASS + on the remote control of a compatible model to increase the subwoofer volume.
• Set the night mode to off. For details, refer to the Operating Instructions supplied with a compatible model.
• If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. You can check the subwoofer sound by emitting the test tone.
For your reference, please visit the links below if there is no sound or only a very low-level sound is heard from the subwoofer.
https://www.sony.com/electronics/support/res/manuals/5011/6345aec096c17cd278f2b9eb62cdc620/50115301M.pdf
https://www.sony.com/electronics/support/articles/00184821
If the issue persists and you need further assistance, may we contact you to help and get more information? If so, please email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
Best Buy username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Jess
Moron packed this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I buy unit as a open box item listed as excellent. When I get I can feel the unit rattling all over inside the box. Open it and there is packaging at all. The moron that packed this should be fired!
I would recommend this to a friendno working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no pair to the sound bar. no pair to the sound bar. no pair to the sound bar
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JiawuWang, We're sorry to hear about the connectivity issue you're having. To resolve the issue of your SASW3 subwoofer being unable to pair with your soundbar, please follow these steps:
Ensure Compatibility: Verify that your soundbar model is compatible with the SASW3 subwoofer. The SASW3 is designed to work with specific Sony soundbars, such as the HT-A8000/A9000/A9M2/A9/A7000/A5000/A3000/S2000 models.
Update Firmware: Make sure that the firmware of your soundbar is up to date. Please refer to the help guide/manual of your soundbar on how to update the firmware.
Manual Pairing: If automatic pairing does not work, try manual pairing. Refer to the user manual for specific instructions on how to manually pair the subwoofer with your soundbar.
Interference: Ensure there are no other wireless devices nearby that could interfere with the Bluetooth connection.
Reset Devices: If pairing issues persist, try resetting the soundbar to its factory settings and then attempt the pairing process again.
If these steps do not resolve the issue, please contact Sony customer support for further assistance. Email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam