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Customer Ratings & Reviews

$799.99

Customer reviews

Rating 4.7 out of 5 stars with 751 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the SA-SW5 300W Wireless Subwoofer, particularly its awesome sound quality and excellent bass. Users appreciate its ease of use, seamless connectivity, and powerful performance. While the design and compact size are well-received, a few customers feel the product is overpriced and have noted its weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 751 reviews
  • Rated 3 out of 5 stars

    Just alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as much base for such a big box. The booms just don’t shake the room as much as I would like and expect for the price. Unfortunately you only have two choices for the Sony systems and this it one of them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BENGRIM4, Thank you for telling us about your experience with your SA-SW5 Sony subwoofer. We hope that the 300 watts of power is successfully filling your room with deep, punchy bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great bass, make the floor vibrate and make movies even better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveO, we're glad you like the bass of our product. With 300W of deep bass sound from a powerful 180mm driver and passive radiator, this subwoofer boosts the impact of everything you watch and listen to. Enjoy booming explosions and the deepest beats you've ever heard without distortion. You'll also hear clearer voices and extra fidelity for truly authentic soundtracks. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sounded okay but not quite there yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great but could not get past the connectivity issues unfortunately. Had to return. I spent weeks going through every single troubleshooting step

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tcain,

      It is unfortunate that the unit had to be returned and we're sorry to hear the connectivity issues with your subwoofer. If the unit is still with you and if you experience any of the following difficulties while using the subwoofer, use this troubleshooting guide to help remedy the problem.

      https://www.sony.com/electronics/support/res/manuals/5027/39fd6e129f40f54ddd7e93d0ac626ee7/50273451M.pdf

      Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, not overpowering. Easy to connect without wires.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeonC, we're glad you like the ease of setup and sound quality of our product. With 300W of deep bass sound from a powerful 180mm driver and passive radiator, this subwoofer boosts the impact of everything you watch and listen to. Enjoy booming explosions and the deepest beats you've ever heard without distortion. You'll also hear clearer voices and extra fidelity for truly authentic soundtracks. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home theater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds perfect, good quality music production and system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyA,

      Amazing! We are so happy to know your satisfaction with the outstanding sound quality of our SA-SW5 Sony subwoofer. We hope that the 300 watts of power is successfully filling your room with deep, punchy bass. Make sure to run Sound Field Optimization through your paired A-Series audio system so that the subwoofer calibrates its performance to the surrounding environment.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    yes ,win ,win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent add to my sound bar. Movies definitely upgraded

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fishmonk, we're glad you like the sound quality of our product. With 300W of deep bass sound from a powerful 180mm driver and passive radiator, this subwoofer boosts the impact of everything you watch and listen to. Enjoy booming explosions and the deepest beats you've ever heard without distortion. You'll also hear clearer voices and extra fidelity for truly authentic soundtracks. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was literally plug and play and the sounds that hits..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DAT49, we're glad you like the ease of setup and sound quality of our product. With 300W of deep bass sound from a powerful 180mm driver and passive radiator, this subwoofer boosts the impact of everything you watch and listen to. Enjoy booming explosions and the deepest beats you've ever heard without distortion. You'll also hear clearer voices and extra fidelity for truly authentic soundtracks. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy install great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great sound and doesn’t kill the budget

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keith, we're glad you like the ease of setup and sound quality of our product. With 300W of deep bass sound from a powerful 180mm driver and passive radiator, this subwoofer boosts the impact of everything you watch and listen to. Enjoy booming explosions and the deepest beats you've ever heard without distortion. You'll also hear clearer voices and extra fidelity for truly authentic soundtracks. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 3 out of 5 stars

    Sony subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sub should be bigger. It's a 8 inch subwoofer and it needs a lot more bass and power. I have a 12inch Polk subwoofer in my family room and it has a lot more bass and power.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with the bass of your SONY unit. If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. You can check the subwoofer sound by emitting the test tone. Press SW (volume) + or BASS + on the remote control of a compatible model to increase the subwoofer volume. If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Doesn't lass

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive for the quality, I expected more from sony after exactly 1 year the sub is blown out, at first everything sounded great but then the sub blew out, I dont even play music loud, very disappointed i purchased a tv, the 7.1 soundbar rear speakers and the this sub to match.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Could use a bit more power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its is great for a very small room, but if you like heavy deep and loud bass this is not the sub for that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi glensome, we're glad you are enjoying our product. We understand your feedback regarding the bass of the SASW5 If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. You can check the subwoofer sound by emitting the test tone. You can Press SW (volume) + or BASS + on the remote control of a compatible model to increase the subwoofer volume.

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      With 300W of deep bass sound from a powerful 180mm driver and passive radiator, this subwoofer boosts the impact of everything you watch and listen to. Enjoy booming explosions and the deepest beats you've ever heard without distortion. You'll also hear clearer voices and extra fidelity for truly authentic soundtracks. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 1 out of 5 stars

    Take your $700 and put it where this sub would b…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously. A pile of $$ would sound as great as this does once the soundbar fails to connect to your Bravia app for no reason. This sub does nothing because their soundbar routinely does nothing. There is no way to tune the sub without their Bravia app. The app doesn’t work 90% of the time.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nope, thank you for taking the time to share your feedback. We sincerely apologize for the frustration you've experienced with the connectivity issues between your soundbar and the Bravia app. We understand how important it is to have a seamless experience and we are sorry that we fell short in this instance.

      To help resolve the connectivity problem, we recommend following the troubleshooting steps outlined in this article: https://www.sony.com/electronics/support/articles/00299311?utm_source=glean
      We hope this guide will improve your experience with the soundbar, the subwoofer and the app.

      If you continue to face issues, please don’t hesitate to reach out to our customer support team for further assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Thank you for being a valued Sony customer and for letting us know about this issue.
      Best regards,
      Estefany Sony_US

  • Rated 1 out of 5 stars

    What bass?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shocked to see so many high reviews for this sub. Paired with the Bar 9, this sub is lackluster at best. To get any sound out of it, the level needed to be close to or maxed out. Placed on a hardwood floor, this thing rattles from the passive radiator but still does not equate to the thump that one would expect from music or movies. I've tried moving this unit around my living room, including the same spot where my existing sub was. A bit disappointing that a box this size produces such little bass.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anthony,

      We regret to learn about the rattling issue you are experiencing with your Sony SA-SW5 and the bass sound didn't live up to your expectations. Please allow us to help you and turn this into a better experience. To ensure that you are getting the most out of your BRAVIA Theater Bar 9, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room.

      For the bass sound quality, this usually depends on the size of the listening room, and the location that the subwoofer is placed in the room. To enhance your overall bass sound listening experience, follow the steps below:

      • Press SW volume + or BASS + on the remote control of a compatible model to increase the subwoofer volume.
      • Set the night mode to off. For details, refer to the Operating Instructions supplied with a compatible model.
      • If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. You can check the subwoofer sound by emitting the test tone.
      Ref: No sound or only a very low-level sound is heard from the subwoofer. - https://www.sony.com/electronics/support/res/manuals/5027/39fd6e129f40f54ddd7e93d0ac626ee7/50273451M.pdf

      A separate article is also available if the subwoofer or rear speaker cuts out or makes noise on this link: https://www.sony.com/electronics/support/articles/00200429

      If the problem persists, please contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US. Or email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Jess Sony_US

  • Rated 3 out of 5 stars

    Sub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay there’s little rattling at the bottom not a good idea to use plastic feet’s

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tvareus,

      While we're glad you like most of the features, we're sorry to hear about the rattling issue you're having with your Sony SA-SW5. This is definitely not the news we want to hear. Various reasons can cause noise interference to the sound from the subwoofer.

      To resolve this issue, please follow the troubleshooting steps below:

      1. If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, locate the subwoofer and a compatible model apart from it.
      2. If there is an obstacle between the subwoofer and a compatible model, move or remove it.
      3. Locate the subwoofer and a compatible model as close as possible.
      4. Change the [RF Channel] setting to [Off], and then change to [On] again.
      5. Switch the network connection of the TV or Blu-ray Disc player from wireless to wired.
      6. Change the [Wireless Playback Quality] setting to [Connection].
      Reset the speaker system.

      If you are unable to resolve your concern, the described symptom may require further troubleshooting. In this case, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Jess Sony_US

  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of buzzing even at low volume. Have read this in other reviews

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BobF5,


      We are sorry if you're experiencing an audio issue with your SA-SW5 subwoofer. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. To start, if you haven't already, let's try to isolate and address the problem by following the troubleshooting on this link:
      Sound skips or has noise - https://www.sony.com/electronics/support/res/manuals/5027/39fd6e129f40f54ddd7e93d0ac626ee7/50273451M.pdf

      I hope this helps.

      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details so we can best assist you.

      Name:
      BestBuy username:
      Model Number:
      Issue:
      Telephone Number:

      We appreciate you and your input, and thank you for choosing Sony.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Sad but true

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub was great in the beginning and then had problems with wireless connection. Bought Sonos

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Do better Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it for the price… the bass is not punchy… lots of better options out there.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 123rs, Thank you for the feedback on your experience with your SASW5. To ensure optimal performance with the subwoofer, please follow the steps below:

      Press SW + on the remote control of soundbar/audio system to increase the subwoofer volume.
      Set the night mode to off. Please refer to your audio system's manual
      If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. Play the built-in demonstration music by following the steps below and check that the sound is output from the subwoofer.

      Power up your home theater system with the booming bass of the SA-SW5 wireless subwoofer, designed to pair seamlessly with your HT-A9/A7000 Soundbar to deliver an immersive cinematic experience. A simple wireless setup adds 300W1 of powerful bass to all of your favorite content for an authentic home cinema feel. Thank you for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Not strong enough

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish there was more base! Or at least the ability to add two of these together to give some actual bass

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andrew, We are sorry to hear about your experience. Please turn up the volume by pressing the Press SW (volume) + or BASS + on the remote
      control of a compatible model to increase the subwoofer volume. Make sure to locate the subwoofer and a compatible model as close as possible and no obstacle between the subwoofer and a compatible model.

      Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Pros mentioned:
    Ease of use, Setup, Sound quality

    Rated 5 out of 5 stars

    Home theater.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Easy to hook up. A nice modern look.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaS,


      That's fantastic feedback! We are thrilled to hear you're enjoying the SA-SW5 Wireless Subwoofer's amazing sound quality and sleek look.

      Thanks for choosing Sony. Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Brenda GM is a superstar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brenda Cortes went above and beyond to help out with an issue I had with a subwoofer from Sony. You need more managers like her. She helped me out big time where Sony was lacking in support. Thanks Brenda

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NeilB, we're glad you had a great experience with your purchase! We hope you are enjoying our product. With 300W of deep bass sound from a powerful 180mm driver and passive radiator, this subwoofer boosts the impact of everything you watch and listen to. Enjoy booming explosions and the deepest beats you've ever heard without distortion. You'll also hear clearer voices and extra fidelity for truly authentic soundtracks. Thanks for choosing SONY. ~Earl Sony_US