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Customer Ratings & Reviews

Model:
NWZW273WHT
SKU:
9399107
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Customer reviews

Rating 4.2 out of 5 stars with 262 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers recognize the waterproof feature as a major advantage, making these headphones suitable for various activities like swimming, running, and gym workouts. They also appreciate the sound quality, wireless connectivity, and long battery life. However, some users find the buttons too small and express concerns about comfort and volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-262 of 262 reviews
  • Rated 1 out of 5 stars

    DON'T BUY IF YOU LIKE TO SWIM DAILY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through 12 sets of these headphones, they break, I swim everyday and they just do not hold up. Very disappointed. There volume issues-it just decreases for no reason, they stop charging, they stop working, etc....I would have given it zero stars if possible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great while it worked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item in March 2014 and it quit charging a few months later. I contacted Sony and they sent a replacement. That replacement quit charging in September 2014. It was great while it worked...won't buy another one.

    No, I would not recommend this to a friend