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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the SRS-XB12 Portable Bluetooth Speaker's exceptional sound quality, portability, and impressive battery life. Many appreciate its compact size and the powerful bass, while the waterproof design is also frequently praised. Although some users found pairing multiple speakers challenging and the instructions unclear, the overwhelmingly positive feedback points to a highly enjoyable user experience. The speaker's value for its price is also frequently noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,095 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    It’s cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good.. easy pairing.. heads up if you’re thinking about getting this speaker, the volume gets real low when the battery needs charging. It lasts a good amount though. I recommend this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Redavi, That's great! We're thrilled to hear you appreciate the sound quality, easy Bluetooth pairing, long-lasting battery life. We appreciate your feedback about the volume that gets very low. This is not a malfunction. When you use the speaker at a loud volume for a long time, the built-in battery may run low even if the speaker is connected to an AC outlet or a booted computer. As a result, sound becomes low. One of the safety features it possesses the ability to limit its volume when the battery is critically low. This protects the speaker and its circuits from damage. It is one of the reasons our speakers last so long. Hope this helps and thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound but so far have only gotten one to work . I can't get both at the same time for some reason. Am still working on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Houdini2mom, Thank you for the feedback on your experience with your XB12. We regret to hear you're having issues pairing your speaker to another XB12. If you're unable to pair the speakers, pelase follow these troubleshooting steps:

      -Place the speakers within 1 m (3.2 ft) of each other.
      -To use the Speaker Add function, pair with the speaker in which the power/(BLUETOOTH) indicator flashes in blue.
      -If the power/(BLUETOOTH) indicator is not flashing quickly in blue, press and hold the (power)/PAIRING button until you hear beeps and the power/(BLUETOOTH) indicator begins to flash quickly in blue.

      If the troubleshooting steps didn't resolve the issue, initialize both the speakers. Please follow the steps below to initialize the unit.

      -With the speaker turned on, press and hold the – (volume) button and the (power)/PAIRING button at the same time for more than 5 seconds until the speaker turns off.

      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker for the size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I got this I blue toothed it to my phone and started playing music immediately. Sound is amazing, for how small it is.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerful and Portable!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for playing music by the pool, at the beach, or even in your room. Powerful Sound for it's size! I'm Happy with my XB12.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The has the best sound and is it to attach to a computer and iPhone. It’s convenient and had a great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, quality is good design is great... Power and volume buttons are easy to find when not looking at the unit... Sound is great for its size

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bass sound. Sony never disappoints me. Purchased 2 of them. Very portable and different color to choose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy to connect to an iPhone 11 Pro. Great sound quality and great to use in the shower. The material is nice and soft.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great sound. I use it in my car because my speakers are busted and I still can enjoy the Music from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Nice Wireless Speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy little speaker. Love connecting it to my phone for audio use for music & podcasts and it's great being so portable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small bluetooth speaker awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing rocks! It’s sound quality is great! And loud for its size, I am buying another to pair them up together!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little speaker for the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my golf cart and was not disappointed. Got 2 and put them in stereo mode nice sound decent depth and small footprint

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker, accidentally left it outside in the snow and it still works. Great sound quality for how small it is.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    It’s a Sony.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for small spaces. Love the bass. It will literally shake from the bass it produces.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little speaker is great for the pool. The sound is very good for a small speaker it connects super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can’t beat Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv Sony products. This doesn’t disappoint. Bought 2 of them. Work great together or separately.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Little Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my teenage sons and he really likes it. It is splash proof and has nice sound. Bought it on sale at BestBuy. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Standard.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to use in my car for Bluetooth. Small and convenient. Quality is ok and is somewhat loud. Little difficult to connect to phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony speakers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from a small speaker!!!! It pairs with other Sony speakers for a consistent party sound throughout the house!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    very good!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and good quality. And it is so small to carry conveniently. Easily to use, Just connect to bluetooth, and have fun.

    I would recommend this to a friend