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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the SRS-XB12 Portable Bluetooth Speaker's exceptional sound quality, portability, and impressive battery life. Many appreciate its compact size and the powerful bass, while the waterproof design is also frequently praised. Although some users found pairing multiple speakers challenging and the instructions unclear, the overwhelmingly positive feedback points to a highly enjoyable user experience. The speaker's value for its price is also frequently noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,095 reviews
  • Rated 2 out of 5 stars

    Ok product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker looks great, sound quality disappoints. The speaker is sold under the idea that you’d come to enjoy sound in open areas but it fails to perform. Keep in mind that you’ll need your phone to remotely connect and your phone volume is as loud as it gets. Overall a 2 stars ⭐️

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great speaker for your phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for phone not for large spaces not a lot of high quality sound

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s terrible. At max volume it’s still pretty low. I run cone drills, 10 yards apart, once I reach the 10th yard, It’s hard to hear. When it reaches 30-40% battery. The volume drops to 60% and can’t go higher til it’s fully charge. I got it on sale and even then not worth the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    N/a

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not sounds like i was spected but is ok Thanks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sony Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volumne on this speaker doesn't play very loud.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to use, would buy again if needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking but the sound is not a loud as I expected

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, it complicates a bit when you want to connect it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low sound... For the price I wish more............

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    I was disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected it to be much louder than what it was. The sound quality it good just doesn’t play nearly as loud as expected

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a mice speaker the sound could be a bit better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good one

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one to buy but make sure it suits you before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average on volume output

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When volume is up all the way the speaker is not that loud

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give 4 stars if I got the red color I order.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two sony bluetooth speakers that I really like but disappointed in the Best Buy service. There were lots of store personnel on the floor but no one really helping. I waited/standed in the TV area for 15-20 minutes and no one approached to help me or even acknowledge me. I purchased my 85'' TV elsewhere. In addition, I was looking for a small appliances...espresso maker & air fryer. Youhave lots to choose from so I needed help...again several ppl in the area but no one offered to help. I even tried to approach a couple but heads were down but did not even greet or acknowldge me. I would have purchased more but the service was HORRIBLE!!!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great little portable speaker!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    `For the price point, this is a great little speaker with tons of features! First off, lets go ahead and note hte IP67 rating Waterproof/dustproof! No worries about where to store it to keep it safe, just clip on bag and go I do like the build quality as well. This is well made rubber surround with metal grill, recessed bass port. and extremely grippy ring on bottom to keep in place! it has a very good volume for good loudness in a room or personal space. With the ability to pair another for true stereo sound. Very much recommended for the on the go traveler(i'm that person) and the active teen. Now for the cons. I had to look for cons on this little gem and here they are. Only 2 for me No battery level indicator. I tend to not charge things, So you just have a power LED and a blinking "charging" - perhaps an app upgrade later? With all phones going to USB-C, i was a little disappointed that I still have to carry around a USB-Micro cable for this guy. Overall, great speaker, great price and performance. Highly recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound is good but can't connect it to new iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to connect to my previous iphone, but the new iphone (also an APPLE but this one is an 11 and the previous was a 6S Plus), anyway I cannot get it to connect so currently it is not useful. I would have liked written directions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great sound is not what I expected.......

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Hector813!

      We regret that the speaker did not meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better.


      Regards,

      Erin Sony_US

  • Rated 2 out of 5 stars

    OK for voice and music, connections not consistent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but seems to drop Bluetooth connection unexpectedly. Not sure if it's something I'm doing, but Bluetooth tends to be a little sketchy with other devices, too. The sound is average, but nothing to write home about.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    16 hour battery life is more like 6 hour battery life.. After listening to it on the highest volume for about 2 hours the sound gets cut in half and the charging light turns on. I tried to solve the battery life problem by buying a portable charger that connects to my drill battery at work, and that worked! Only to have the speaker completely die on me after only having it for a month and a half. Also it cannot function in the cold weather whatsoever, even while connected to the battery charger.

    No, I would not recommend this to a friend