Customer Ratings & Reviews
- Model:
- SRSXB12/H
- |
- SKU:
- 6338024
Customer reviews
Rating 4.7 out of 5 stars with 3095 reviews
(3,095 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the SRS-XB12 Portable Bluetooth Speaker's exceptional sound quality, portability, and impressive battery life. Many appreciate its compact size and the powerful bass, while the waterproof design is also frequently praised. Although some users found pairing multiple speakers challenging and the instructions unclear, the overwhelmingly positive feedback points to a highly enjoyable user experience. The speaker's value for its price is also frequently noted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability, Size, Sound quality
Rated 5 out of 5 stars
Small but mighty
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tiny speaker puts out clear highs and lows like I would not think possible for a device of its size. It’s the size of a little mini can of pop, but the sound can fill an office or small bedroom! I highly recommend for portability and sound. Easy to pair, logical controls, high end feel.
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Black
I would recommend this to a friend Rated 2 out of 5 stars
Second time, not a charm!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product, because I had owned one, and was very pleased with its performance, but managed to misplace it. Not too happy with this one! It doesn't seem to be as loud, and the battery life is terrible!
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Charge port is broke and won't charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will probably never buy this product ever again. The charge port won't charge the speaker. I have only had this 30 days and was told by best buy when I called that because I did not buy protection they won't cover it. Not happy
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friend- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
SONY Bluetooth Speaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. High volume. Great bass. I highly recomend this small speaker.
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Black
I would recommend this to a friend Rated 2 out of 5 stars
Not worth it.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great. Then just stopped working or taking a charge 1 month ago. No way to fix it. Threw it out. Item needs yo drop 20 bucks from cost if its gonna crap put this fast.
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Overrated in my opinion
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really sure what the hype is about the speaker. I believe it's overpriced and there are cheaper ones that sound much better
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Blue
No, I would not recommend this to a friendRated 2 out of 5 stars
Sony - SRS-XB12 Portable Bluetooth Speaker - Black
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it would be better to shell out more money for a better speaker. When it works its great, but it doesn't last long, then its very low sound quality and you can not use when charging.
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointing sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a pair of these to enhance the sound from my Echo Dot. Unfortunately the sound quality is not very good. This was advertised as having good bass and that's just not the case.
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Red
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rickie51, Thank you for the feedback on your experience with your SRSXB12. We value your opinion and we would like to apologize if the sound quality of our product did not meet your expectations. To ensure you're getting the optimal sound quality, try to increase the volume level of the wireless speaker and source device. Hope this helps! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing sound!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe the sound from this little speaker! I was hoping for a decent sound, but was not expecting such rich sound and excellent volume from such a small package. I had a UE WonderBoom, but one of my students decided they needed more than I did. While the WonderBoom was small, this thing makes it look huge. Bluetooth connection was a breeze to my Honor 6X and within seconds of opening the box, I was listening to music. While it is mono with the single speaker, it mixes the sound so well that it isn't hardly noticeable from across the room. The strap is very handy as well, allowing it to be hung from just about anywhere. I would easily recommend this to anyone looking for big sound from a tiny package. I look forward to using this for a long time... I just have to find a way to keep it out of grabby hands!
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Black
I would recommend this to a friend Rated 2 out of 5 stars
Not as per Sony standard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It runs fine initially, good quality audio output. But the Bluetooth went crazy after few months. Reset didn't help either. Volume also reduced after few months.
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Blue
No, I would not recommend this to a friend- Pros mentioned:Battery life
Rated 3 out of 5 stars
Average Speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The build quality for this speaker is great. It has a nice rubberized feel, has great battery life, and it's water and dust proof. The bass is clean, but not as deep as I would have liked. Don't be blown away by its advertised Extra Bass. The pairing process is easy for both iOS and Android. Where it fell short for me was trying to use Siri & Google Assistant. You press and hold the Play/Pause button for about 3 seconds to initiate the command. You can also initiate the command from your device. I was unable to get Siri and Google Assistant to work. As I asked a question it would try to initiate the command, and then fail. I was also unable to use Siri on my iOS device. I had to turn the speaker off or unpair it, in order for Siri to work on my iOS device. It's a fairly decent speaker for it's size. The speaker can get pretty loud for its size, but it would have been perfect if it had a bit more bass.
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Black
I would recommend this to a friend Rated 2 out of 5 stars
For a sony devices I expected better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I would have returned it after some use, but it won't be fair with best buy for the nice store policy they have. I will not recommend this product.
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friend- Pros mentioned:Size, Sound quality
Rated 5 out of 5 stars
Nice little speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony speaker is small, but packs a punch. Set up was quick and paired with my iPhone super fast. I was quite happy to see that with this speaker Sony went with a micro usb cable, making charging a snap! I did not test the water resistance of the speaker, so I cannot speak to that feature. Taking phone calls or using the voice assistant to make a call was quite easy. The quality of the call was acceptable, but honestly will not use that feature regularly. Listening to music was great, it has a good out put of sound for a small speaker and fits nicely in a cup holder if you were so inclined. Thankfully for my taste, the bass was not too heavy as I was a bit concerned about that at first. Overall it is a nice little Bluetooth speaker to use to listen to your music around the house.
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Black
I would recommend this to a friend Rated 2 out of 5 stars
Sound sorry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud and clear, in store sample seemed better than the one I bought. Not real happy with this product. I have a JBL which is amazing! Sorry Sony!
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
hummmmmm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased for daughter at a sailing camp. She told me it was not very water proof and was not that loud. She told me that I should not buy another one.
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi nickname, Thank you for purchasing our Sony SRSXB12. We regret to hear about this. This unit has an IP67 rating, which means, The speaker has been tested to and maintains its operability when gently submerged in water to a depth of 1 m (3.2 ft) and left for 30 minutes.
To ensure that there's no malfunction, please check the following guidelines:
Be careful not to drop the unit or subject it to mechanical shock.
Deformation or damage may cause deterioration of the waterproof and dustproof performance.
This unit does not have a design that is resistant to water pressure. Use of the unit in a location where high water pressure is applied, such as in the shower, may cause a malfunction.
Do not pour high-temperature water or blow hot air from a hairdryer or any other appliance on the unit directly. Also, never use the unit in high-temperature locations such as in saunas or near a stove.
Handle the cap with care. The cap plays a very important role in maintenance of the waterproof and dustproof performance. When using the unit, make sure that the cap is closed completely. Be sure to close the cap with the mark facing up so that foreign objects do not enter inside. If the cap is not closed completely the waterproof and dustproof performance may deteriorate and may cause a malfunction of the unit as a result of water or dust particles entering the unit.
We appreciate your feedback about the volume that gets very low. This is not a malfunction. When you use the speaker at a loud volume for a long time, the built-in battery may run low even if the speaker is connected to an AC outlet or a booted computer. As a result, the sound becomes low. One of the safety features it possesses the ability to limit its volume when the battery is critically low. This protects the speaker and its circuits from damage. It is one of the reasons our speakers last so long.
If the sound becomes low while in use, follow the procedure below.
Turn off the speaker.
Charge the built-in battery sufficiently.
Hope this helps and thank you for choosing Sony!
-Sam
- Pros mentioned:Battery life
Rated 1 out of 5 stars
Great battery life... yuck! Sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life on this item is on point! However.. the sound is weak! Returned it for the bose mini soundlink.
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Red
No, I would not recommend this to a friend Rated 2 out of 5 stars
Poor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not strong enough to use in any other environment but close quarters or quiet.
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Nick! Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
- Pros mentioned:Size, Sound quality
Rated 4 out of 5 stars
Big Sound for a Tiny Speaker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker was purchased to leave at our rental at the beach. I wanted something that was relatively cheap but still high enough quality in build and sound. When I first opened the package, I was somewhat disappointed. How could this tiny thing hold up? Let alone blast some good sound. I was wrong. Negatives first. There is some distortion in the higher ends of the volume spectrum, but not enough to be annoyed. Quick charging through a USB cable makes for an easy and quick charge. It small size make it a great option for needs where portability is primary. I have not had to charge it yet, so I cannot advise on battery life or recharging times. Again it seems very well built. But time will tell. I think it will get put through the ringer this season at the beach. Once the season is over, I will follow up with another review.
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Black
I would recommend this to a friend Rated 1 out of 5 stars
Awful speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m returning this piece of junk. I’ve had no name brands off of Amazon sound better than this. It’s monotone and sounds like it’s one directional sound. For the same price, I’ll get a small JBL and be happier than I am with this thing. I did Spend more and got a Bose Soundlink and it exceeds my expectations but not this junk. Keep your money and take your honey out to dinner or get a UE or JBL on sale.
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Red
No, I would not recommend this to a friendRated 2 out of 5 stars
Broken
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item no longer works. I am disappointed and Geek Squad have not returned call
This review is from Sony - SRS-XB12 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friend








