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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the SRS-XB12 Portable Bluetooth Speaker's exceptional sound quality, portability, and impressive battery life. Many appreciate its compact size and the powerful bass, while the waterproof design is also frequently praised. Although some users found pairing multiple speakers challenging and the instructions unclear, the overwhelmingly positive feedback points to a highly enjoyable user experience. The speaker's value for its price is also frequently noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,095 reviews
  • Rated 2 out of 5 stars

    Small but not powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud at all. Very disappointed that the audio is NOT loud or powerful at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for about two months. Purchased on April 21, 2020 and no longer works. First the sound started to diminish when it was paired to my computer. Now it won’t pair at all no matter what I try. Save your money and look for something else.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Had to go back. Extra 2 hours of my time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an upgrade for my active duty son and the upgraded my wife's number. Had to return to get it fixed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    broken down after a year (after warranty expired)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this for only one year, it's now only working intermittingly. After many resets, nothing worked. Contacted Sony who said it wasn't under warranty and they suggested I get it repaired on my own. I am sure it will cost more than the speaker itself, so I don't plan to do this. I probably will buy a different brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Speaker blew fast, then stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got correctly really quickly, and then it just stopped charging, lasted just over a month

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds fine but Mic is poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this primarily to use as a speakerphone. Everyone tells me that they can't hear me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be my fault. I was looking for something to help with conference calls. I wanted an external speaker. Probably a fine device, but useless for my purpose. Every time I tried to use it during a call, I was asked to disconnect it because of noise it created.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough volume

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont like it. doesnt have enough sound. Wish Id purchase something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is not worth the 59.99 price tag. It says extra bass. I don't think so. It doesn't work with the Sony app. You never know how much charge you have since it doesn't work with the Sony app or show under Bluetooth on Android 11. No volume either massively quiet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sounded low

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry I let the sales guy talk me into this. I don't like the sound

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony typically makes great products. I do not recommend this one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vol is lower on the unit than what I hoped. Bass too

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    blu-tooth speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not so good. sound is muffled, not for us returned to store

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a lot of value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK but expensive for very modest sound quality. I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    blu-tooth speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no so good, had trouble connecting and sound is muffled.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order has not been delivered yet help me with this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Powerful and Portable

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing this speaker was standard and quick. The sound was real loud and crisp for such a small speaker. It also worked like a breeze for phone calls. The party chain function worked with my other sony bluetooth speakers. This is great for travel and the strap is great for attaching to your gear when you're on the move. Love this little speaker.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't get loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a crappy speaker. What's the point of added bass if it doesn't even get louder than my cheap hmdx speaker. Extremely disappointed. Also the connectivity cuts out before you hit 33 ft that it claims it has.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very quiet could not hear it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing did not put out any sound. It was very quiet I could not hear it. So i returned it for a bluetooth speaker with better sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers in my phone sounded so much better than this speaker. Wouldn’t recommend it for anything other than a paperweight

    No, I would not recommend this to a friend