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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3095 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the SRS-XB12 Portable Bluetooth Speaker's exceptional sound quality, portability, and impressive battery life. Many appreciate its compact size and the powerful bass, while the waterproof design is also frequently praised. Although some users found pairing multiple speakers challenging and the instructions unclear, the overwhelmingly positive feedback points to a highly enjoyable user experience. The speaker's value for its price is also frequently noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,095 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little speaker.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little speaker and great for when I go skating alone and want to not use headphones. Good loud sound with a punch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonably priced water resistant speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced water resistant speaker. Max volume could be a little higher but good enough for casual listening around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprised by the Punch

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife and it works great. Quite the punch for such a small speaker. Sound quality it wonderful. Great mix.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hey great little speaker!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little speaker with wonderful and clear sound. I use it with Pandora in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We camp in an RV and love to sit by a fire and listen to music. This is a super speaker and the sound is perfect! I would highly recommend this speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Happy ;)

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Speaker for my bathroom and it puts out just enough for me and for what I paid ;) It would be a good choice for perhaps a child’s choice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent Bluetooth speaker and inexpensive.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has the sound quality of more expensive speakers. I picked it up for only $39 on a special sale. While this is a great choice, I would give it 5 stars if the volume was a little bit louder.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful blue speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker becomes my best speaker, I love to bring my speaker to my job and keep listening my favorite radio station

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    surprised how good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so surprised how great that little speaker sounded. I bought another on rt away for my sister. For the price? Incredible

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good little speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little speaker with nice base always love Sony products for their quality was also one of Oprah’s favorite things in 2020

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    GREAT SOUND!! awesome shower speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS SPEAKER!!! this speaker has no business making bass slap that hard. i take this in the shower and just jam out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice little cup holder-sized speaker.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little auxiliary speaker. Pretty good sound quality for the size. Works well in cup holders of non-bluetooth vehicles.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    So cute, great sounds for a little speaker.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound this little speaker provides. It is a little difficult to connect to Bluetooth if you're not tach savvy but I managed to get it done.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife. She often has it on. The size makes it so easy to move around and fit in any spot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good sound in a small package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound in a small package. Instructions are only pictures. Probably a lot easier for young people. It took me a little bit to realize what the key one meant, but I got it without help.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and follow through to pickup Good speaker but terribly over priced Would not suggest this item to friends

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, quality is good design is great... Power and volume buttons are easy to find when not looking at the unit... Sound is great for its size

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound but so far have only gotten one to work . I can't get both at the same time for some reason. Am still working on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Houdini2mom, Thank you for the feedback on your experience with your XB12. We regret to hear you're having issues pairing your speaker to another XB12. If you're unable to pair the speakers, pelase follow these troubleshooting steps:

      -Place the speakers within 1 m (3.2 ft) of each other.
      -To use the Speaker Add function, pair with the speaker in which the power/(BLUETOOTH) indicator flashes in blue.
      -If the power/(BLUETOOTH) indicator is not flashing quickly in blue, press and hold the (power)/PAIRING button until you hear beeps and the power/(BLUETOOTH) indicator begins to flash quickly in blue.

      If the troubleshooting steps didn't resolve the issue, initialize both the speakers. Please follow the steps below to initialize the unit.

      -With the speaker turned on, press and hold the – (volume) button and the (power)/PAIRING button at the same time for more than 5 seconds until the speaker turns off.

      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Bestbuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    It’s cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good.. easy pairing.. heads up if you’re thinking about getting this speaker, the volume gets real low when the battery needs charging. It lasts a good amount though. I recommend this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Redavi, That's great! We're thrilled to hear you appreciate the sound quality, easy Bluetooth pairing, long-lasting battery life. We appreciate your feedback about the volume that gets very low. This is not a malfunction. When you use the speaker at a loud volume for a long time, the built-in battery may run low even if the speaker is connected to an AC outlet or a booted computer. As a result, sound becomes low. One of the safety features it possesses the ability to limit its volume when the battery is critically low. This protects the speaker and its circuits from damage. It is one of the reasons our speakers last so long. Hope this helps and thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker for the size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I got this I blue toothed it to my phone and started playing music immediately. Sound is amazing, for how small it is.

    I would recommend this to a friend