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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 1392 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are positive about the SRS-XB21 Portable Bluetooth Speaker's sound quality, ease of use, and long battery life. Many also appreciate its bass, compact size, and loud volume, along with its waterproof design. A few customers mentioned the speaker's weight and charging process as potential drawbacks. Some also noted that the instructions could be more comprehensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,392 reviews
  • Rated 4 out of 5 stars

    Great i love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.... i love......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say; it’s Sony. Handheld. Good quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the idea its wireless cant wait to try it at the beach

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for its Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is a wonderful product for its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, works great, works great, works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew for Christmas. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent bluetooth speaker for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bluetooth speaker quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the speaker. Would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tends to lower volume when losing charge even if plugged in

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rebel, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron sony_US

  • Rated 4 out of 5 stars

    Good blue tooth speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a few trys to sync it with an Android smart phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as the others I have heard but good for me

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great speaker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love music. The more of it around me the better. I have had a number of portable bluetooth speakers, and this Sony is, so far, my favorite. Connecting to my phone was a piece of cake, just a button on the speaker and then a couple clicks on my phone. Connected. Easy. Then, for such a small speaker, the bass is shockingly good. And the sound is terrific. It's perfect for dancing around my living room, my back yard, and the local park. It has a solid battery, which is easily recharged with a USB cable and, boy, it lasts. Hours, it lasts. Would I buy it again? Yes, for sure. In fact, you can connect the speakers together, so, I will certainly be buying another one. While the speakers are small enough and light enough to carry around with me everywhere I go, why bother when I can just link two or three of them and fill my house with my favorite playlists.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Little Speaker, Huge Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea how this speaker works the way it does. It's small and solidly built, but sounds huge and has decent, solid bass. The best part is that if your phone supports LDAC (A high quality bluetooth codec) the speaker does, too, supporting better than CD quality sound for hi-res audio files. I've been disappointed with Sony wireless speakers in the past, since they have tended to sound muddy, but this little guy bucks that trend by producing low, solid bass without being overly muddy. While bass-heavy, the sound is more solid than boomy. Pairing is easy with my Samsung S9+. Just hold the phone to the NFC symbol on top and the phone takes care of the rest. Sony provides an app to set features like equalization, lighting (yes, it has some built in light, fun for a party I suppose) and to set up sound effects that are triggered by slapping the speaker in various places. The material it's covered in feels good and is supposedly water and dust proof. I have yet to challenge that claim. Battery life is phenomenal. Mine came charged to 50%. I've listened to it at moderate volume for a few hours now and it still reports 50%. You should be good for an entire day at the beach.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Sometimes doesn’t want to connect. Hi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony always make a good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony does not seem to hold a charge long enough.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Poor battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, seems pretty durable. Battery life is horrible. Maybe get 2 hours on higher volume levels without the lights even being on. Also limits the volume level as the battery gets to a lower level.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 3 out of 5 stars

    Good but over complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the new texture compared to the prior model. Not sure why they got rid of useful buttons and the extra bass as the product is the Extra Bass model. Shouldn't of cut out the buttons to add "party mode" or whatever that is...giant waste 99% of people wouldn't use

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jf14, Thank you very much for taking the time in writing us your honest review regarding the speaker. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. We're always looking to make Sony better. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Has it’s negatives and positives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty god but would go for the jbl speaker instead

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Size, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    More boom for your buck!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly, it came with 50% charge, so I was able to play with it without having to wait. Second , it connected fast to my phone and was ready to rock in little time. It is a decent size and has good sound right out of the box. Once the app is downloaded you can configure the sound to your liking. Lights on mine are only one color (sea foam green) and will beat to the music (they can also be turned off in the back). Looks like 3 front facing speakers sitting side by side, so it is directional. It has the ability to connect to other sony bluetooth speakers to create a whole room sound if you so desire. I tried with rock, classical, goth, and country. All were sounding good with not alot of bass (did not use app on these). The "bump" sound you can make when "tapping" the front/side/back of the unit is not easy to trigger, so being the life of the beat party might take some practice. All in all I would buy this if I need a medium sized speaker for book shelf or outside entertainment. But I would for sure get the app first so you are not turned off when you first use it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At max volume, you’d have a good hour before recharging was needed, at half volume you had 4... the box says 12 hours, I’m guessing with the volume low and I mean extremely low!

    No, I would not recommend this to a friend