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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.5 out of 5 stars with 1392 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are positive about the SRS-XB21 Portable Bluetooth Speaker's sound quality, ease of use, and long battery life. Many also appreciate its bass, compact size, and loud volume, along with its waterproof design. A few customers mentioned the speaker's weight and charging process as potential drawbacks. Some also noted that the instructions could be more comprehensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,392 reviews
  • Rated 2 out of 5 stars

    doesn't meet expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't come with a charger. can't increase volume while charging. short battery life. sound quality mediocre. limited volume.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very poor battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend this product and for me hardly it holds charge for 1 hour even after 8 hours of full charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    LOVE THAT SOUND

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow... the first time I heard my music through the speaker I was amazed. The bass and deep sounds are incredible. Sony hit a homerun this time. It has a quirky feature where you can enable sounds when you tap the speaker, so you can "jam" along with the music and add your own extra drum beat for instance. Not sure how practical it is, but kind of cool. My kids like playing along. You do seem to have to download the sony app to get it to sync with your phone, I am using an Apple iPhone 8. But honestly, that was not a big deal and ever since it connects no problem. Good size if you want to carry it around, not too big. I use it in the yard and it sounds amazing when I am outside doing yard work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sony Speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this speaker. I had mine for almost two years and it wont hold a charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the battery gets low, so does the music. It’s an annoyance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not long lasting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have only had this speaker for less than 2 years and it has already crashed. On top of that, the battery life is not as long as they claim. At its highest volume it will last for 2 hours tops, then turn about half way down and last about 6 hours. Its portable charger is very slow, regardless of the battery charge it is on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker lasted less than a month before we started having problems with the battery charging. It would reflect fully charged but as soon as the charger was disconnected it would be at 20%.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    wow great sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this little speaker has some great range nice crisp and the bass is nice. Bluetooth is super easy washing it storing it is a breeze as well it is an overall great little speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two (2) of these to connect to my Sony TV. My TV is set high on the wall, and volume control was difficult. Too low and I could not hear the dialogue. If I could hear the dialogue, the action scenes were too loud After combing the Sony site, I figured out how to sync the speaker to the TV using bluetooth, then tethered the speakers Now when I turn on the speakers, the TV auto switches (and back when off) providing clear sound and dialogue without overpowering us The speakers are nice and discrete, great highs and lows and provide plenty of volume to satisfy everyone in the family

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice option

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smallest option in this Sony speaker lineup...has decent sound and is extremely portable. Decent battery life although far less than the bigger speaker in this series.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great sound from a small speaker!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box this speaker was easy to connect via Bluetooth to my phone. It is made out of decent materials and feels well constructed. I have tested many speakers and usually the smaller ones do not have the best sound quality. This is not the case with this speaker. It packs a big punch with all the right sounds. One of the coolest features is that if you download the App you are able to tap certain parts of the speaker to replicate percussion and drum sounds. The battery life on the speaker is one of the better for its size too which is a bonus for portability.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Battery dies quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says 12 hours last. But it only lasts 2 hours and than starts saying batter low battery low recharge why the music playing and it enables me from increasing the volume

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great sound, easy setup

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really easy to setups this speaker and the sound is great via Bluetooth. Being water resistant is a great plus - making a good speaker great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great portable speaker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XB-21 is a great little speaker for travel. It’s a nice looking unit, and the shape makes it simple to carry. Right out of box, pairing is simple, and adding additional sources requires only a long press of the power button. The sound is clear and balanced, although you may want to reset the equalizer on your phone to reduce the bass, as the XB-21 defaults to boosting it. This unit minimizes the boxy sound many other small portables have, delivering a nice, clear sound field. An excellent product at a reasonable price. Well done, Sony,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for hard of hearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dissatisfied due to loudness of sound. I could not hear well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great speak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it to everyone thank you family and feiend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Cute Speaker - Great Sound, Long Battery Life

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 3 of these (a black XB21 and a red XB41) The Sony XB21 white speaker is the firm favorite in the house. We connect them all together with the Party Chain (what Sony calls their networking system for speakers) and use them when entertaining on our deck. Battery life of the XB21 is 12 hours. The thing to love is that the XB21 is waterproof which is super important in a portable speaker as you want to be able to take them indoor and out without a worry.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great speaker and sound for a great price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Sony SRS-XB21 for my son who needed a bluetooth speaker for his room. I researched several options at this price point but the Sony speaker was a clear winner when I listened to the other options. The design is good and comes in different color options. It was easy to connect to his devices and he was up and running with great sound within seconds. This is a quality speaker from Sony at an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Sony quality at a value price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Sony SRS-XB21 for my son who needed a bluetooth speaker for his room. I researched several options at this price point but the Sony speaker was a clear winner when I listened to the other options. The design is good and comes in different color options. It was easy to connect to his devices and he was up and running with great sound within seconds. This is a quality speaker from Sony at an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great size sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice size and sound. Flawless Bluetooth with pixel. Great waterproof material from Japan.

    I would recommend this to a friend