Customer Ratings & Reviews

Hi WhitLou,

Thank you for the positive feedback. The SRS-XB23 has undergone extensive shock testing to make sure it can withstand the inevitable knocks, bumps and scrapes that come with everyday use. Even if you drop it, the SRS-XB23 will keep on working. It also has an IP67 rating which makes the speaker dustproof, waterproof, rustproof and washable

Regards,
David

Hi richard, we're glad you like the sound quality of our product. Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. Thank you for choosing SONY. ~Earl

Hi Perezelikem, we are glad to hear that you like the sound quality of our speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin

Hi Mike, Great! You definitely made the right choice. We're really happy to hear you're very satisfied with the excellent sound quality, ease of use and features of your new XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. Good to know that your investment is worth it. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you so much for choosing Sony! -Jess

Hi Cris510, Thank you so much for the fantastic review & we are so happy to hear that your investment is worth it. We're glad you're enjoying the sound quality, portability, and waterproof design of the unit. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. We also kept it waterproof and dustproof so you can take it with you wherever you go! To make sure you are getting the most out of your new purchase, please make sure to download the Sony Music Center App. There you will find all new ways to control the sound and performance of your speaker. Thanks for choosing Sony! -Jess

Hi Brody, Awesome! We are happy to hear that you are enjoying your portable speakers. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin

Hi BigDaddyCable, Awesome! We're glad that you like the sound quality of the speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin

Hi Gazelle101, thank you for purchasing our product. We're sorry to hear that you have an issue with your SONY unit. We want to make sure you are getting the most out of your purchase and its battery life. If you have not done so, please download the Sony Music Center App. Here you will find all sorts of useful tools for controlling your SRSXB23, and getting the most out of your battery.

BATTERY LIFE SETTINGS
Approx. 12 hours (STAMINA mode/ Volume at 34)
Approx. 10 hours (EXTRA BASS on/ Volume at 31)

That being said, just like any other battery-operated speaker, the actual performance time may vary due to the volume, songs played, the surrounding temperature, and usage conditions.

If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

~Earl

Hi Nick, Awesome! We're glad to hear that this speaker were a great present for your son. Good to know you're enjoying the overall sound quality. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for sharing your feedback and for choosing Sony! -Jess

Hi Fungame, Wow! That's really cool! We're truly happy to hear you're having an enjoyable experience with your new XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker! We're also grateful to hear you're satisfied with the incredible sound quality of this speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. We appreciate the recommendation. Thanks for choosing Sony! -Jess

Hi Santi, That's great! Thank you for the 5-star rating and for purchasing XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. We're extremely pleased to hear your friend likes the amazing sound quality. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for sharing your awesome feedback and for choosing Sony! -Jess

Hi Anna, Thank you so much for purchasing our XB23 Speaker. We are really happy to hear you love the amazing sound quality and features of your XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you so much for commending Sony! -Jess

Hi Bill, Great! We're extremely pleased to hear you love your new XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker! We're also glad to hear you're happy with the outstanding sound quality and easy to setup of this speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for choosing Sony! -Jess

Hi Panch, That's great! We love to hear you appreciate the quality of our product. Good to know that you like the sound quality and overall performance of the speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. We really appreciate you being a loyal customer and helping to share the word about us. Thank you for choosing Sony! -Jess

Hi Grav5, That's awesome! We're very happy to hear you're enjoying the features, reasonable price, and overall sound of your new XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you so much for the 5-stars review & feedback and for choosing Sony! -Jess

Hi Bigggsound,

Thank you for the 5-star rating. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for choosing Sony!

Regards,
David

Hi Marshall13, Awesome! We are glad that you're loving the sound quality of your new speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin

Hi Dee76, Awesome! We're glad that you are happy with the speaker size and sound quality. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin

Hi KayRay, Thanks for leaving us such a great review on the XB23! We are really delighted to hear you're satisfied with the incredible sound quality of your new XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for choosing Sony! -Jess

Hi DT999, Awesome! You definitely made the right choice with this speaker! We are very happy to hear your purchase went well and your son likes the great sound quality of our XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. Compact, lightweight, and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design. As a music loving company, sound quality is our top priority. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you so much for the 5-stars review and for choosing Sony! -Jess