Customer Ratings & Reviews
- Model:
- SRSXB23/B
- |
- SKU:
- 11960555
Customer reviews
Rating 4.7 out of 5 stars with 1216 reviews
(1,216 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
Not spectacular, but ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using this as a speaker to listen to music on my Android phone. It's ok - not spectacular but ok for the purpose. It's not stereo, and the sound doesn't have a ton of subtly, but it's not annoying or cheap, either. Maybe I'm still mourning the Harmon Kardon speakers that I got on sale at Best Buy -- that got destroyed (was $200, on sale for $60). That was a really nice speaker. When I can afford to upgrade from this Sony, I will do so. But...oh well.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Olive Green
I would recommend this to a friendBrand response from SonyListens
Posted .Hi elvira, thank you for choosing and purchasing our product. Compact, lightweight and easy to carry, the SRS-XB23 combines punchy bass sound with a tough, durable, go-anywhere design.
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely,
~Earl
Rated 3 out of 5 stars
Wanted to like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this speaker amongst a few other to compare and by far this was one of the worst. Considering the price range was the same as better quality speakers im disappointed in this speaker. The sound was very muffled and when put on loudest setting the words weren't clear anymore. The bass also overpowered the song. Wouldn't recommend if quality is what your after but ok if you dont mind a basic mid priced speaker.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jevans, we regret that the XB23 failed to meet your expectations. This is definitely not the listening experience we'd like you to have. If you haven't tried it yet, please install the Sony Music Center app. It has a Sound quality setting and equalizer adjustment to fine-tune your music. You can also follow the steps on the Help Guide below to troubleshoot the low sound level.
https://helpguide.sony.net/speaker/srs-xb23/v1/en/contents/TP0002741503.html
If this does not help, please email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Erin
Rated 5 out of 5 stars
Bump proof
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speaker for outdooor. I drop mine from bycicle while riding and it still work great.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Olive Green
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Madew, we're glad you are enjoying our product. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Really Good Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great deal around Christmas time. I bought two - one for each of my daughters and they love it.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EDED, That's great! Thank you for the 5-star rating and for purchasing 2 XB23 EXTRA BASS™ Portable BLUETOOTH® Speakers. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and saltwater resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for choosing Sony! -Jess
Rated 5 out of 5 stars
Sony speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can never go wrong with Sony ! Got two of these bad boys and man !!
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, Nandot! Thanks for purchasing two SRS-XB23 speakers. We are really delighted to hear you're satisfied with the incredible sound quality of your new XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. It sounds like we hit the mark with the XB23! In case you did not know, you can also pair them together in Stereo mode for a really cool listening experience. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
great sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gave it away for a raffle and had to comeback and get one for myself
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Olive Green
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fofadrian, That's Great! Compact, lightweight and easy to carry, the SRS-XB23 combines a punchy bass sound with a tough, durable, go-anywhere design. Thank you for giving the product a perfect rating! Jay
Rated 5 out of 5 stars
Sony does not disappoint
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony makes great speakers, I hook it up to my laptop to listen to music
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FeistyCat, Great! We're happy to hear that you are enjoying the sound quality of your new speaker. The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Best Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love Sony. It seems rj have been forgotten. They have the best sound out there!
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fanaestar76, We're glad to hear that you love Sony! Compact, lightweight, and easy to carry, the SRS-XB23 combines a punchy bass sound with a tough, durable, go-anywhere design. Thank you for choosing Sony. Jay
Rated 4 out of 5 stars
easy to use, good battery
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a nice sounding compact speaker. It is very easy to pair, and does so quickly. The battery charge lasts a good amount of time, and the controls on it are easy to use. Sound quality is nice, but there are some other bluetooth speakers I have used in similar price range that have a better overall sound. Sony seems to be a bit bass heavy on a lot of their speakers though, so thats not unique to this one. I do wish it came with a charging brick, though it did come with a charging cord. For the price, this is a Nice speaker, but the sound may not be for everyone. Ease of use and paring is great though, as sometime this can be a headache.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendRated 5 out of 5 stars
Great sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. It is our go to speaker for patio get togethers
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tonio,
Perfect! We're thrilled that you are enjoying the sound quality of the speaker. Go anywhere with full, crisp sound in a lightweight, stylish design. The XB23 is IP67 waterproof, rustproof, dustproof, and shockproof, with up to 12 hours of battery life, so your music never gets left behind. Keep the good times going with super-efficient USB-C charging, and control sound settings with the Sony | Music Center app. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Bluetooth Speaker-Review
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. No issues. Meets all my speaker wants and needs. Very satisfied with this item.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Olive Green
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SKJG, Great! We're pleased to hear that the speaker meets your wants and needs. Our XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thank you for choosing Sony! Erin
Rated 4 out of 5 stars
Good stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a gift for my father so can't say much, but liked what I heard in the store. Far better bass response than the smaller model. Long-time Sony fan.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soundbite, Great! Thank you for the awesome feedback! We're glad you're enjoying the overall sound quality of the speaker. We really appreciate you being a loyal customer and helping to share the word about us. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and saltwater resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for trusting Sony! -Jess
Rated 5 out of 5 stars
Love the sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave the speaker for a wedding gift! And the loved it
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Olive Green
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lizard,
Awesome! The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. We appreciate the 5-star rating and thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Party on the beach
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the speaker it’s good to play anywhere especially on the beach with my wife
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Olive Green
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ACoop, Thank you so much for the awesome review of your new XB23! We love to see our products in action! We are so glad you are pleased with the performance of your XB23 EXTRA BASS™ Portable BLUETOOTH® Speaker! The XB23 is rated IP67 waterproof and dustproof resistant with up to 12 hours of battery life so your music never gets left behind. Keep the good times going with super-efficient USB-C charging and control sound settings with the Sony Music Center app. Thanks for choosing Sony! -Jess
Rated 3 out of 5 stars
Bluetooth Speaker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound, but not that loud. Had hoped to use it outside on deck but will most likely keep it in kitchen.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello SamsungEVO970PLUS,
Thank you for your review.
While we are pleased you are satisfied with the sound quality of our XB23, we are sorry if the maximum volume of the speaker did not live up to your expectations.
The XB23 is specifically designed for audio clarity throughout its volume range. This is something our music-loving customers appreciate most. That being said the SRSXB23 also gets very loud for its size and audio precision.
We want to make sure you are getting the most out of your speaker. Please make sure you have downloaded the Sony Music Center app. There you will find all sorts of tools like an equalizer to fine-tune your XB23 and maximize the volume to your liking.
Please make sure you fully charge the speaker, especially after it has gone below 10%, and hit the auto volume limiter (designed to keep your speaker safe).
Then Increase the volume level of the wireless speaker and source devices. You may also find different devices will perform better than others, as will different apps due to different audio compression and transmission types.
If none of these things help, please contact Sony support at socialsupport@am.sony.com and provide the following details so we can better assist you:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We appreciate you and thank you for your purchase.
Sincerely,
Romeo
Sony Social Support
Rated 5 out of 5 stars
Fantastic product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I bought it for a trip to the beach and it exceeded my expectations.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve,
Your satisfaction is our top priority! We're glad that you are enjoying your new speaker. Nice to know it suits you needs and exceeded your expectations. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you choosing Sony! - Kris
Rated 3 out of 5 stars
Good Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker is easy to pair and set up. the app can help to learn and navigate features. Speaker feels well made and looks good.
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ivera, Thanks for taking the time to review the XB23. We're glad you're enjoying the features and overall sound quality of the speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and saltwater resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thanks for choosing Sony! -Jess
Rated 5 out of 5 stars
Family
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son enjoy it great sound in a small package . He takes it on trips and school
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Olive Green
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CorwinNez, we're glad your son likes the sound quality of our product. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you so much for your purchase and for choosing Sony! ~Earl
Rated 5 out of 5 stars
I’ll pass
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The jbl is better but expensive but had to try this one It’s bass is horrible
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shylock254,
Thank you for the review. Please be assured we take this feedback very seriously and continuously strive to improve our products.
Regards,
David
Rated 5 out of 5 stars
Speaker box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great speaker. Has a nice loud sound for my patio
This review is from Sony - SRS-XB23 Portable Bluetooth Speaker - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kotrell, Fabulous! We're extremely pleased to hear you're happy and satisfied with the outstanding sound quality and great features of this speaker. The SRS-XB23 speaker features EXTRA BASS for a deep, punchy sound and with a battery that can last up to 12 hours. The newly developed X-Balanced Speaker Unit in the XB23 achieves high sound quality and powerful sound pressure for a richer, deeper, more rewarding listening experience. The speaker is also waterproof and salt water resistant—so you've no worries using it by the sea or the pool—and there's no problem washing it either. Thank you for choosing Sony! -Jess







